J065 - Notice of Intent to Sole Source, Scriptpro Services and Support
ID: 36C26125Q0118Type: Special Notice
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFUS

NAICS

Surgical and Medical Instrument Manufacturing (339112)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)
Timeline
    Description

    The Department of Veterans Affairs (VA) intends to award a sole source contract for technical and maintenance support services to ScriptPro USA, Inc., specializing in surgical and medical instrument manufacturing. The procurement aims to secure comprehensive maintenance and support for ScriptPro medication dispensing systems at the Southern Nevada Health Care Services, ensuring that the systems are maintained according to OEM specifications and that certified technicians provide the necessary services. This contract is critical for the operational success of the VA's healthcare services, as it guarantees the efficient and safe functioning of essential medical dispensing technology for veterans. Interested parties can direct inquiries to Gary Christensen at gary.christensen@va.gov or by phone at 650-493-5000 x65825, with the contract period set from February 1, 2025, to January 31, 2026, and options for three additional years.

    Point(s) of Contact
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) is issuing a Special Notice regarding its intent to award a sole source contract for technical and maintenance support services to ScriptPro USA, Inc., a company specializing in surgical and medical instrument manufacturing. The notice indicates that the VA's Network Contracting Office (NCO) 21, located in Palo Alto, California, will negotiate this agreement under the Federal Acquisition Regulation that permits sole source contracts when only one responsible source can meet the agency's requirements. The intended award is specifically for the Southern Nevada Health Care Services, with the aim of securing support services from a contractor already familiar with the necessary systems. The notice clarifies that this is not a formal solicitation, meaning no competitive proposals will be accepted; any expressions of interest must provide valid evidence that competition would benefit the government. The announcement serves primarily for informational purposes and highlights that the decision not to pursue competition remains at the government’s discretion. Interested parties can direct inquiries via email for further clarification. This document reflects the VA’s streamlined contracting process for specialized services that are critical for its operational success.
    The document outlines a draft Statement of Work for the Veterans Affairs Southern Nevada Healthcare System regarding a service contract for ScriptPro support and services. The contractor will be responsible for comprehensive maintenance and support of ScriptPro medication dispensing systems, including software and hardware upgrades, routine inspections, and 24/7 technical support. These services will be provided in accordance with OEM specifications, as the VA staff are not trained for such maintenance. The contract covers specific equipment located at the VA Medical Center in North Las Vegas, NV, and stipulates that only certified technicians carry out the services. The contract period spans from February 1, 2025, to January 31, 2026, with options for three additional years. The document highlights critical service response times, detailed reporting requirements, contractor responsibilities, and compliance with security protocols, including COVID-19 safety measures. Overall, the main purpose of this document is to establish guidelines and expectations for the maintenance and support of critical medical dispensing technology for the VA, ensuring the health system can operate efficiently and safely for veterans.
    Lifecycle
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