Mikroscan Service and Support
ID: 36C26225Q0709Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF262-NETWORK CONTRACT OFFICE 22 (36C262)Gilbert, AZ, 85297, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for the Mikroscan Service and Support contract, aimed at providing maintenance and support for Mikroscan SL5 robotic microscope systems across various facilities within VISN 22. The procurement includes essential services such as standard annual maintenance, software licensing, and compliance with manufacturer guidelines to ensure optimal equipment performance and adherence to health standards. This contract is critical for maintaining healthcare technology for veterans, ensuring that the equipment remains reliable and compliant with Joint Commission requirements. Interested vendors must submit their proposals by April 9, 2025, at 10 AM PDT, and can direct inquiries to Clift Domen at Clift.Domen@va.gov.

    Point(s) of Contact
    Files
    Title
    Posted
    The document is a combined synopsis and solicitation notice for Mikroscan Service and Support by the Department of Veterans Affairs (VA). Issued under solicitation number 36C26225Q0709, the RFQ seeks proposals for services related to Mikroscan systems across various locations within VISN 22. The submission deadline is April 9, 2025, at 10 AM PDT, and all proposals must be sent via email to the designated contact, Clift Domen. Bidders are required to provide detailed information adhering to specified criteria, demonstrating compliance with the salient characteristics of the service offered. Submissions must include company details, relevant past performance references, and assurances that products are not gray market items. The evaluation will focus on the lowest priced quotations that adhere to all requirements. The document outlines its adherence to federal acquisition regulations and emphasizes full and open competition in line with NAICS code 811210. It clearly states that any Gray Market items are unacceptable and establishes terms and clauses concerning contract execution, including options for increased quantity and service extensions. This solicitation reflects the VA's commitment to acquiring quality services while ensuring strict compliance with procurement standards and regulations.
    The document is an amendment to a federal solicitation issued by the Department of Veterans Affairs, specifically the Network Contracting Office 22. The primary purpose of this amendment is to update certain specifications related to the solicitation number 36C26225Q0709. Key changes include the removal of the Phoenix location and associated devices from the attachments, as reflected in the updates to Attachments A and B. Additionally, the quantities specified in Contract Line Item Numbers (CLIN) have been modified: CLIN 1 has been adjusted from 11 to 9 units, while CLIN 2 has decreased from 55 to 45 units. The amendment emphasizes the importance of acknowledging receipt prior to the due date to avoid rejection of offers, ensuring compliance with federal contracting protocols. Overall, this document serves as a critical update to contractors engaged with the VA, clarifying requirements and timelines pertinent to their proposals.
    The document outlines a Request for Proposal (RFP) related to the procurement of annual service and support for Mikroscan products, specifically the SL5 System and the Splashtop Remote Software License. It details items including their brand names, manufacturer part numbers, and salient characteristics that must match specifications outlined in an attachment. Contact details for the bidding company, including name, address, and phone number, are requested along with a unique entity identifier (UEI#). Additionally, the document seeks information regarding contract references, period of performance, and referral points of contact. Overall, the RFP emphasizes the need for equivalent service and support while ensuring compliance with specific capabilities and deliverables required by the government entity. This document is part of the standard procedure for sourcing services aligned with federal and local government initiatives.
    The Statement of Work outlines the responsibilities and requirements for a contractor to provide licensing, preventive maintenance, and repair services for Mikroscan SL5 robotic microscope systems across six Veterans Affairs facilities in VISN 22 from April 15, 2025, to April 14, 2026. The contractor must ensure that the equipment is maintained per manufacturer standards, conduct preventative maintenance as outlined, and provide technical support, including remote software licenses. Service inspections must occur within one business day of a reported issue, with repairs completed onsite within 72 hours. Additionally, the contractor is responsible for supplying all replacement parts at no cost to the government. The contract emphasizes the need for qualified personnel, a neat presentation, and strict adherence to safety and reporting procedures. Work hours are defined, and special protocols are in place for after-hours services. Overall, the document highlights the VA's commitment to maintaining operational efficiency in healthcare equipment while ensuring high-quality service to support medical professionals in delivering care. The structure of the document is clearly laid out in sections addressing scope, performance requirements, maintenance, personnel qualifications, and responsibilities, providing a comprehensive framework for the contracting process.
    This document outlines the Request for Proposals (RFP) for service and support related to the Mikroscan SL5 System. It includes a list of required services and products, such as standard annual service, the Splashtop Remote Software License, and details regarding equivalent brand specifications. Key components of the document include a section for bidder information, including the company's name, address, contact details, and unique entity identifier (UEI). The document emphasizes the need for compliance with salient characteristics to ensure all offered products meet the necessary requirements. This RFP aims to solicit qualified vendors for service contracts, reinforcing federal standards while outlining the procurement process for federal and state/local agencies.
    The government document outlines the Statement of Work (SOW) for a contract involving the maintenance and licensing of Mikroscan SL5 robotic microscope systems across various Veterans Affairs (VA) facilities in VISN 22. The contractor is responsible for providing labor, materials, tools, software licenses, and preventative maintenance services for these systems within a specified period from April 15, 2025, to April 14, 2026. Key responsibilities include conducting preventative maintenance in accordance with manufacturer guidelines, providing repairs within set response times, and supplying necessary parts at no cost to the government. The contractor must ensure the equipment remains in optimal working condition, meet Joint Commission requirements, and submit detailed service reports for record-keeping. Work is to be performed Monday through Friday, with additional provisions for after-hours services requiring prior approval. The contractor’s personnel must be fully qualified Field Service Engineers, and all staff must adhere to conduct guidelines while on-site. This contract demonstrates the government’s commitment to maintaining healthcare technology for veterans, ensuring the equipment's reliability and compliance with health standards.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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