Sol_75H70725Q00035- Annual Software Maintenance for D3 MMP Label Printer for Zuni Comprehensive Community Health Center
ID: Solicitation_75H70725Q00035Type: Combined Synopsis/Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEALBUQUERQUE AREA INDIAN HEALTH SVCALBUQUERQUE, NM, 87110, USA

NAICS

Custom Computer Programming Services (541511)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Indian Health Service (IHS), part of the Department of Health and Human Services, is seeking proposals for an annual software maintenance plan for D3-MMP label printers at the Zuni Comprehensive Community Health Center in New Mexico. This procurement is specifically set aside for Indian Small Business Economic Enterprises (ISBEEs) under the Buy Indian Act, emphasizing the importance of supporting Native-owned businesses in federal contracting. The contractor will be responsible for providing remote diagnostics, software updates, and programming support, ensuring the operational efficiency of essential healthcare printing technology. Proposals are due by January 31, 2025, with inquiries directed to Shannon Eldridge-Shorty at shannon.eldridge-shorty@ihs.gov or by phone at 505-256-6768.

    Point(s) of Contact
    Files
    Title
    Posted
    The Indian Health Service under the Department of Health and Human Services is issuing a solicitation for RFPs, primarily focusing on the Buy Indian Act's provisions. This document requires Offerors to self-certify their status as an "Indian Economic Enterprise," ensuring they maintain this designation throughout the solicitation process, contract award, and performance period. Any change in eligibility necessitates immediate notification to the Contracting Officer. Offerors must also be registered with the System for Award Management (SAM). The form warns that submitting false information has legal consequences under various U.S. codes. The primary objective underscores the federal government's commitment to supporting Native-owned businesses and ensuring compliance with the Buy Indian Act's criteria during the procurement process. This initiative facilitates fairness in contracting opportunities for Indian Economic Enterprises, while safeguarding the integrity of the solicitation process.
    The Department of Health and Human Services, specifically the Indian Health Service, has issued a Past Performance Survey for Solicitation No. 75H70725Q00035 related to the annual software maintenance of the D3-MMP label printer. The survey aims to evaluate the performance of contractors by gathering information about their past contract experiences, focusing on the type of service provided, the end goals, patient demographics, project management, and the contractor’s ability to meet timelines. The document outlines a rating system for evaluating performance across several categories, including quality of service, cost control, timeliness, business relations, and customer satisfaction. Each category requires specific ratings and comments, providing a structured approach for assessing the contractor's past performance. The purpose of the survey is to collect objective data that the government can utilize in determining the most suitable contractor for the project, ensuring compliance with contractual requirements, cost efficiency, and overall customer satisfaction. This approach underscores the significance of past performance in federal contracting processes and the necessity for contractors to maintain high standards to secure future opportunities.
    The government document outlines a solicitation related to federal and state/local Requests for Proposals (RFPs) and grants. The primary purpose is to provide guidance and clarify questions potential applicants may have regarding submission requirements and eligibility criteria. Key sections include an overview of the funding opportunities available, eligibility requirements for applicants, project objectives, timeline for submissions, and evaluation criteria that outline how proposals will be assessed. The document emphasizes transparency and equal opportunity, ensuring all potential applicants have access to the information needed to prepare compliant proposals. Answers to common questions address ambiguities in project specifications, timeline expectations, and funding limitations. Overall, this solicitation serves as a vital resource for entities seeking government funding, detailing critical information necessary for successful proposal development. By outlining the expectations and answering prevalent questions, the document aims to foster effective participation in the government's grant application processes.
    The document outlines Solicitation No. 75H70725Q00035 issued by the Indian Health Service (IHS) for an annual software maintenance plan for D3-MMP label printers at the Zuni Comprehensive Community Health Center in New Mexico. This procurement is specifically set aside for Indian Small Business Economic Enterprises (ISBEEs) under the Buy Indian Act. The contract comprises a base year with four optional renewal periods. Bidders must submit a comprehensive proposal that includes a technical proposal, past performance documentation, a pricing proposal, a completed Indian Economic Enterprise Representation form, and a signed SF1449. Key responsibilities of the contractor include providing remote diagnostic and troubleshooting for the printers, regular software updates, and programming support. The contractor must be certified by DataRay to ensure competent support and maintain high operational standards throughout the contract. The performance will be subject to evaluation and approval by designated government representatives. The contract emphasizes compliance with federal regulations and details the contractor's obligations regarding taxes and invoicing processes. Overall, this solicitation seeks to ensure reliable technical support for essential healthcare printing technology in a manner that aligns with government contracting practices.
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