DA01--VA-25-00033964 CORP: (RFI Only) Managed Services VetPro Application Support
ID: 36C10B25Q0178Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking information from qualified vendors for the Managed Services VetPro Application Support project, specifically under the Request for Information (RFI) VA-25-00033964. The primary objectives include maintaining, developing, and migrating the VetPro credentialing system to a secure cloud environment, enhancing user functionality, and ensuring compliance with federal regulations throughout the development life cycle. This initiative is crucial for improving service delivery and user experience in healthcare provider credentialing. Interested vendors must submit their responses by February 21, 2025, adhering to specific guidelines, and can direct inquiries to Contract Specialist Christine Keen Deputy at Christine.Keen-Deputy@va.gov or by phone at 848-377-5192.

    Point(s) of Contact
    Christine Keen DeputyContract Specialist
    (848) 377-5192
    Christine.Keen-Deputy@va.gov
    Files
    Title
    Posted
    The document is a Sources Sought Notice from the Department of Veterans Affairs (VA) regarding the Managed Services VetPro Application Support. This Request for Information (RFI) aims to gauge the acquisition strategies for this service, particularly focusing on the potential use of existing government contract vehicles, specifically the General Services Administration's Information Technology schedule. Responses to the RFI will be assessed for capabilities to help determine the set-aside procedures for Service-Disabled Veteran-Owned Small Businesses. It is critical to note that the government will not compensate respondents for their information, and the document emphasizes that no feedback will be provided regarding the capability of their submissions. Accompanying the RFI are two attachments detailing the VetPro requirements. The response deadline is set for February 21, 2025, at 1:00 PM EST, and the notice is intended solely for gathering information rather than soliciting actual proposals at this stage.
    The Performance Work Statement (PWS) outlines requirements for the VetPro application support under the Department of Veterans Affairs (VA). The contractor is tasked with maintaining, developing, and migrating the VetPro credentialing system to a secure cloud environment while ensuring continual operation and user support. Key objectives include enhancing user functionality, implementing Agile methodologies, and improving overall system performance. The document details the scope of work encompassing project management, business requirement analysis, application development, and necessary documentation processes. It emphasizes compliance with various federal regulations to safeguard sensitive information throughout the development life cycle. Specific tasks like cloud migration, disaster recovery planning, and application modernization are highlighted as crucial for improving service delivery and user experience. A comprehensive approach involving risk management, communication, and transition support is mandated to facilitate operational stability. The contractor's performance will be evaluated against established metrics, emphasizing quality control and stakeholder engagement. This initiative reflects the VA's commitment to technological advancement and efficiency in healthcare provider credentialing while adhering to stringent federal requirements.
    The Request for Information (RFI) VA-25-00033964 seeks planning input for the Corporate Managed Services VetPro Application Support project, which is a re-competition effort. This document is not an invitation for bids or proposals and indicates that the Government does not intend to pay for responses. It provides a description of the requirements, including a request for information from interested vendors regarding their capabilities and experience related to the VetPro system, particularly in areas such as cloud migration, help desk support, and compliance with specific methodologies and standards like Agile and CMMI DEV Level 3. Response submissions must conform to a strict format, including contact details and particular qualifications, with a page limit of 15. Vendors are also required to demonstrate their small business status and detail any planned subcontracting arrangements in adherence to set-aside regulations for service-disabled veteran-owned businesses (SDVOSBs). Responses are due by February 21, 2025, and must follow specific guidelines for submission. Overall, the RFI serves as an avenue for the Government to gauge interest and capability while establishing groundwork for potential future procurement activities regarding application support services for the VetPro program.
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