The Performance Work Statement (PWS) outlines the U.S. Citizenship and Immigration Services' (USCIS) initiative to enhance its Identity and Information Management Division (IIMD) to effectively manage increasing demands in lawful immigration processing. The PWS details the need for a Strategic Portfolio Management (SPM) framework to improve business agility, align strategies with operational execution, and modernize the organization's information architecture. Key objectives include developing a robust SPM framework, maturing strategy execution management processes, and enhancing organizational maturity through leadership development and workforce training. The contractor is tasked with assessing the current organizational capabilities, implementing a strategic roadmap, and fostering collaboration across multiple divisions, ensuring effective information flow and modernization of capabilities. The engagement spans several periods, with structured tasks ranging from transition-in activities to ongoing program management support. Additionally, it includes performance metrics for evaluating progress and the establishment of deliverables aligned to USCIS's mission. The overall goal is to provide a cohesive, integrated approach to managing immigration information effectively in a hybrid digital environment.
The U.S. Citizenship and Immigration Services (USCIS) has issued a Request for Information (RFI) focused on Strategic Portfolio Management (SPM) services within its Identity and Information Management Division (IIMD). This RFI aims to conduct market research regarding the agency's need to modernize and enhance its operational agility in handling immigration records in a complex digital landscape. IIMD seeks feedback from potential contractors who have relevant experience in SPM, organizational maturity, and the implementation of related tools.
Respondents are asked to detail their qualifications across various technical areas, such as experience with SPM projects, risks associated with the work, and specific personnel requirements. Additionally, insights on procurement, including evaluation methods and appropriate contract types, are requested. The RFI emphasizes that the responses will not result in binding contracts nor reimbursements, and participation is strictly voluntary. All submitted information will become property of the government and will aid in planning future acquisitions related to SPM services for USCIS. Responses are due by October 28, 2024.