Federal Emergency Management Agency (FEMA) United States Fire Administration (USFA) FY25-Computerized Maintenance Management System (CMMS) Solutions
ID: 70FA3125I00000002Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFFEDERAL EMERGENCY MANAGEMENT AGENCYINFORMATION TECHNOLOGY DEVELOPMENT AND SUSTAINMENTWashington, DC, 20472, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Original Source

https://sam.gov/opp/99b8372683cd4dc58130464022f1c3e8/view
Timeline
    Description

    The Department of Homeland Security's Federal Emergency Management Agency (FEMA) is seeking information from vendors regarding the acquisition of a FedRAMP-Authorized Computerized Maintenance Management System (CMMS) as a Software as a Service (SaaS) solution for the United States Fire Administration (USFA). The primary objective is to enhance the efficiency of facility operations and maintenance at the National Emergency Training Center (NETC) Campus, focusing on functionalities such as asset tracking, preventive maintenance, work order management, and inventory control. This initiative is crucial for improving the operational performance of the Facility Management Branch, ensuring compliance with federal security standards, and maintaining public safety through effective infrastructure management. Interested vendors must submit their responses by October 22, 2024, to Judith Hicklin at judith.hicklin@fema.dhs.gov and Leonyce Moses at leonyce.moses@associates.fema.dhs.gov, adhering to specified submission guidelines.

    Files
    Title
    Posted
    DHS-FEMA SOW RFI - USFA - CMMS 70FA3125I00000002_10.8.2024.pdf
    The Department of Homeland Security (DHS) issues a Statement of Work (SOW) for the acquisition and implementation of a FedRAMP Authorized Computerized Maintenance Management System (CMMS) as a Software-as-a-Service (SaaS) solution for the United States Fire Administration (USFA). The CMMS aims to enhance efficiency in asset tracking, maintenance scheduling, and operational performance within the Facility Management Branch, located at the National Emergency Training Center (NETC). The selected contractor is responsible for evaluating existing processes, ensuring data migration, system testing, user training, and ongoing technical support. Key requirements include compliance with federal standards and security protocols (NIST SP 800-53), maintenance of three environments (staging, production, and testing), and ensuring the system supports multi-factor authentication. Additionally, the contractor is mandated to uphold strict privacy and security measures for sensitive information. The contract has a one-year duration with four optional extension periods, and contractor personnel must meet all security and compliance training requirements. This initiative reflects a commitment to improving emergency services infrastructure and maintaining public safety through efficient management systems.
    RFI 70FA312500000002 - FY25 USFA - CMMS SaaS Solutions_ Final 10.8.24.pdf
    The Federal Emergency Management Agency (FEMA) and the United States Fire Administration (USFA) have issued a Request for Information (RFI) to gather insights on FedRAMP-authorized Computerized Maintenance Management System (CMMS) solutions as Software as a Service (SaaS). This CMMS aims to enhance facility operations and maintenance at the National Emergency Training Center (NETC) Campus, focusing on functionalities such as asset tracking, preventive maintenance, work order management, and inventory control. The RFI solicits industry input to assess capabilities that can support the Facility Management Branch while ensuring compliance with security standards. Interested vendors must submit their responses by October 22, 2024, detailing their experience, capabilities, and insights into implementation, integration, security, and cost structures of CMMS solutions. The RFI specifies respondents are responsible for their submission expenses, and responses will be treated confidentially. Each response should adhere to designated submission criteria and cover essential topics like performance scalability, security compliance, and maintenance support. This process is intended to inform FEMA/USFA about viable options for improving operational efficiency through innovative facility management technologies.
    RFI Potential Vendor Qs and FEMA Answers 10.16.24.pdf
    The document is a compilation of responses from vendors related to a Request for Information (RFI) concerning a Computerized Maintenance Management System (CMMS) for FEMA. Approximately 50 users are anticipated initially, consisting of both full administrative and limited access users for submitting work orders and requests. The previous CMMS contract has expired, and the budget for the new system has not yet been finalized. The exact timeline for a subsequent Request for Quotation (RFQ) or Request for Proposal (RFP) will be determined after the RFI responses are reviewed. Data migration will involve converting an Oracle database format to the new system, and the solution is expected to meet the FedRAMP Moderate impact level for cybersecurity standards. Overall, the RFI is intended to identify qualified vendors before deciding on potential small business set-asides and finalizing the requirements for the new CMMS solution.
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