Universal Enrollment Services- Request for Information
ID: 70T02025I5NOIA001Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFTRANSPORTATION SECURITY ADMINISTRATIONCREDENTIALING, SCREENING & INTELLIGENCE ANALYSISSpringfield, VA, 20598, USA

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)
Timeline
    Description

    The Department of Homeland Security's Transportation Security Administration (TSA) is seeking information regarding capabilities for its Enrollment Services and Vetting Programs (ESVP) through a Request for Information (RFI). The TSA aims to enhance enrollment services for various security programs, including the Hazardous Materials Endorsement Threat Assessment Program and TSA PreCheck, focusing on solutions for biometric data collection, identity verification, and customer service support. This initiative is crucial for ensuring efficient and secure enrollment processes while maintaining applicant confidentiality. Interested vendors must submit their responses by November 6, 2024, and can direct inquiries to Janelle Dunlap at janelle.dunlap@tsa.dhs.gov.

    Point(s) of Contact
    Files
    Title
    Posted
    The Department of Homeland Security's Transportation Security Administration (TSA) has issued a Request for Information (RFI) focused on enhancing Enrollment Services and Vetting Programs (ESVP). This initiative aims to gather insights on capabilities for enrolling individuals into various security programs, including the Hazardous Materials Endorsement Threat Assessment Program and TSA PreCheck. The TSA seeks to identify technical and operational solutions for comprehensive enrollment services, which encompass biometric data collection, identity verification, customer service support, and maintaining applicant confidentiality. Vendors are invited to propose innovative approaches to streamline the enrollment process, manage various operational infrastructures, and ensure robust IT security standards. The RFI outlines a structured response format centered on corporate expertise, proposed enrollment solutions, pricing strategies, and relevant past project experiences. Responses will assist the TSA in market research and could lead to future technical exchanges or pilot demonstrations. Importantly, the RFI does not obligate the government to any contractual agreements and highlights that all costs incurred in responding will be the vendor's responsibility. Submissions are due by November 6, 2024.
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