The Department of Veterans Affairs (VA) Medical Center in Jamaica Plain, MA, is issuing a special notice of intent to award a sole-source, firm-fixed-price contract for the Nuance Powerscribe ONE 2019 Upgrade. This action is in accordance with Federal Acquisition Regulation (FAR) Part 5.101(a)(2) and 10 U.S.C 2304 (C)(1), citing only one responsible source capable of meeting the agency's requirements for the Powerscribe One 2019 Reporting System. Interested parties may submit their capabilities to Glorimar Estevez Cortorreal, the Contracting Specialist, by January 7th, 2026, at 8:00 AM EST. However, the government retains sole discretion in determining whether to proceed with competition based on responses. This notice is not a request for competitive proposals but an announcement of the VA's intent to award on a sole-source basis.
This sole source contract outlines the upgrade of VISN 1's Nuance Powerscribe 360 Radiology Voice Recognition System to Powerscribe One 2019. This upgrade encompasses software, hardware, training, and support for the system, which integrates with the Picture Archive and Communications System (PACS) across VISN 1's numerous VA facilities. Key objectives include high reliability, data redundancy (including FedRamp-approved cloud storage), customizable report templates, and accommodation for current and future diagnostic codes. The contractor is responsible for providing a comprehensive solution, migration services, ongoing upgrades, technical support, and ensuring seamless integration with third-party medical devices and the VA's Electronic Medical Record (EMR). The system must maintain 99.99% uptime. The document also details extensive security requirements, including compliance with VA and federal regulations for network, patient information, personnel vetting, and handling of Protected Health Information (PHI). Strict guidelines are provided for data custody, information system design, incident investigation, hosting, and cryptographic requirements. The contract has a one-year base period with four optional years, emphasizing continuous compliance with evolving security standards and robust data protection measures.