Electronic Dental Record Technical Support
ID: SS-IHS1516797-BIType: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEBILLINGS AREA INDIAN HEALTH SVCBILLINGS, MT, 59107, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - NETWORK AS A SERVICE (DG10)

Original Source

https://sam.gov/opp/2c8f58ad41e84e17bf3dcf900559f460/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is seeking qualified Indian Small Business Economic Enterprises (ISBEEs) and Indian Economic Enterprises (IEEs) to provide technical support for the Electronic Dental Record (EDR) system at the Crow-Northern Cheyenne Hospital in Crow Agency, Montana. The procurement aims to ensure continuous technical support, including software updates, maintenance, and compliance with federal information security requirements, from September 1, 2025, to August 31, 2026. This support is vital for maintaining reliable access to patient information and reflects the government's commitment to high standards in electronic health record management. Interested vendors must submit their capability statements and the Buy Indian Act Indian Economic Enterprise Representation Form to Katrina Eaglefeathers at katrina.eaglefeathers@ihs.gov by the specified deadline to be considered for this opportunity.

    Point(s) of Contact
    KATRINA EAGLEFEATHERS
    (406) 638-3497
    KATRINA.EAGLEFEATHERS@IHS.GOV
    Files
    Title
    Posted
    04. IEE Representation Form.pdf
    The Indian Health Service is soliciting offers for the Buy Indian Act through a self-certification process designated as the "Indian Economic Enterprise Representation Form." This document requires Offerors to affirm their eligibility as an Indian Economic Enterprise, defined by specific criteria under HHSAR regulations. Compliance is required at three critical points: upon making an offer, at contract award, and throughout the contract's performance period. Any deviation from these eligibility requirements necessitates immediate notification to the contracting officer. Offerors must also be registered with the System of Award Management (SAM) to qualify for set-aside contracts under the Buy Indian Act. The document warns that any false information provided is illegal and may incur criminal penalties. To complete the form, Offerors must indicate whether they meet the definition of an Indian Economic Enterprise and provide essential identifying information, including the owner's name and business details.
    A05 - SOW- CSU Dentrix Tech Support 5.30.25.docx
    The purpose of the Electronic Dental Record Technical Support Contract is to ensure continuous technical support for the Electronic Dental Patient Record System used by the Crow Service Unit. This support is crucial for maintaining the reliability of patient information access, which necessitates collaboration with the Dentrix Enterprise manufacturer for software updates and maintenance. The selected vendor will provide annual technical support, including assistance via a support desk, updates on software versions, and documentation, bug fixes, and enhancements as released. The work will be performed at designated Crow Agency healthcare locations in Montana, within a specified period from September 1, 2025, to August 31, 2026. The vendor must also adhere to federal information security requirements, ensuring compliance in handling patient information. This request for proposals reflects the government's commitment to maintaining high standards in electronic health record management.
    CSU Dentrix Tech Support 03. BIA Sources Sought v.2.docx
    The Sources Sought Notice addresses technical support requirements for the Crow/Northern Cheyenne Hospital's Electronic Dental Records (EDR) system. Specifically, the Indian Health Service (IHS) seeks preventive maintenance services, including annual technical support and access to updates and patches for the Dentrix EDR Components. The notice emphasizes compliance with the Buy Indian Act, prioritizing Indian Economic Enterprises (IEE) and Indian Small Business Economic Enterprises (ISBEE) in the procurement process. Interested vendors must provide various details, such as company information, capability statements, and evidence of IEE/ISBEE status through required documentation. The government intends to determine the availability of qualified vendors to ensure adherence to project requirements and facilitate effective market research. Submissions must meet specified criteria, including management by individuals who are Indian and a commitment to the contract's earnings structure. This notice serves as a market exploration tool rather than a formal request for proposals.
    Lifecycle
    Title
    Type
    Electronic Dental Record Technical Support
    Currently viewing
    Sources Sought
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