PACS Upgrade service Brand Name
ID: 36C24926Q0061Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF249-NETWORK CONTRACT OFFICE 9 (36C249)MURFREESBORO, TN, 37129, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - SECURITY AND COMPLIANCE AS A SERVICE (DJ10)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Veterans Affairs, specifically the Network Contracting Office 9, is seeking qualified vendors to provide a brand-name upgrade service for the Physical Access Control System (PACS) at the Lexington VA Medical Center. The procurement involves replacing 43 ISTAR Edge Generation 1 Mother Boards with Generation 2 boards, updating firmware for 26 ISTAR ULTRA Panels, and establishing a one-year PACS Maintenance Support Plan, all of which are critical to maintaining compliance with VA Policy 0730 and ensuring the security of door entry controls. This upgrade is essential as the current system is no longer supported by the manufacturer, and failure to complete the work by February 18, 2026, could result in the system becoming inoperable. Interested parties should contact Ryan Mick at Ryan.Mick@va.gov or call 423-979-1408 for further details regarding this time-sensitive opportunity.

    Point(s) of Contact
    Files
    Title
    Posted
    This government solicitation (RFQ 36C24926Q0061) from the Department of Veterans Affairs, Network Contracting Office 9, is for the Lexington VAMC Police Service to upgrade its Physical Access Control System (PACS). The project requires replacing 43 ISTAR Edge Generation 1 Mother Boards with Generation 2 boards and updating firmware for 26 ISTAR ULTRA Panels to ensure compatibility with TYCO Software House Encryption 1.2. Additionally, the contract includes a CCURE 9000 Software Support Agreement and a one-year PACS Maintenance Support Plan. The work, considered time-sensitive, must be completed by February 18, 2026, with an emphasis on urgent on-site technical support for PACS failures. The solicitation also outlines detailed contract clauses, including prohibitions on specific foreign-made equipment and software, and mandates electronic submission of payment requests. The total award amount will be determined, and the contractor must comply with various federal regulations.
    The Department of Veterans Affairs (VA) is issuing a Brand Name Justification for Simplified Acquisition Procedures to acquire 43 ISTAR Edge panels for the Lexington VAMC. These panels are crucial for upgrading the existing Physical Access Control System (PACS), which is no longer supported by its manufacturer. Failure to upgrade by February 18, 2026, would render the PACS system inoperable, impacting door security and violating VA Policy 0730. A brand-name-only acquisition is necessary to ensure compatibility with the current system and avoid a costly facility-wide replacement. Market research confirmed ISTAR's unique application for the PACS system and identified potential vendors for the software upgrade. The acquisition is approved under FAR Overhaul 12.102(a), with the Contracting Officer certifying its accuracy and completeness.
    Lifecycle
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    Solicitation
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