RFI FY26 DHS ICE Electronic Health Record
ID: RFI_FY26_DHS_ICE_eHRType: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS IMMIGRATION AND CUSTOMS ENFORCEMENTINFORMATION TECHNOLOGY DIVISIONWASHINGTON, DC, 20024, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Homeland Security's Immigration and Customs Enforcement (ICE) is seeking information from vendors regarding the modernization of its Electronic Health Record (EHR) system for the Health Service Corps (IHSC). The objective is to implement an integrated, multi-module EHR solution that enhances healthcare delivery for detained aliens, incorporating functionalities such as pharmacy management, medication administration, dental services, and referral management. This initiative is crucial for improving operational efficiency and healthcare quality within ICE's detention facilities, ensuring compliance with federal standards and enhancing patient care. Interested vendors must submit their responses to the RFI by August 11, 2025, with questions due by July 18, 2025. For further inquiries, contact Vladimir Jockovic at vladimir.jockovic@ice.dhs.gov or 202-732-2521.

    Point(s) of Contact
    Files
    Title
    Posted
    The Department of Homeland Security's Immigration and Customs Enforcement (DHS ICE) is seeking responses for a Request for Information (RFI) regarding the development of a modernized Electronic Health Record (EHR) system for its Health Service Corps (IHSC). The anticipated EHR must efficiently manage patient information, enhance healthcare quality, and streamline operations. Key features required include interoperability, real-time data access, advanced security, comprehensive patient records, and telehealth capabilities. The EHR should manage external medical referrals and claims processing, while also integrating with existing systems and supporting mobile care functionalities. Vendors may submit proposals individually or as part of a team, and the project is open to multiple contract vehicles. An implementation timeline of four years is planned, with expectations for comprehensive end-user training. The agency has no set budget but encourages detailed vendor cost estimates. Furthermore, data migration from the current system is estimated at approximately 1.6 TB. The response to the RFI indicates the government's intent to modernize its healthcare IT infrastructure, improve interoperability, and maintain compliance with federal regulations such as HIPAA and FedRAMP. The initiative underscores the importance of utilizing advanced healthcare technologies to improve patient care in correctional facilities and ensure effective data management.
    The U.S. Immigration and Customs Enforcement (ICE) is seeking to modernize its Electronic Health Records (EHR) system through a comprehensive project outlined in a DRAFT Performance Work Statement (PWS). The objective is to implement, customize, and deploy an integrated multi-module EHR solution to enhance healthcare delivery for detained aliens. The new system will encompass functionalities such as pharmacy management, medication administration, dental services, referral management, and reporting capabilities. Vendors will be required to ensure compliance with ICE, Department of Homeland Security (DHS), and federal standards, including security protocols. The initiative emphasizes Agile development and strong project management to facilitate efficiency in the healthcare environment while maintaining high-quality patient care. Key activities involve thorough testing, training, ongoing support, and maintenance to ensure effective utilization across approximately 1,600 users. Contractors are expected to conduct a Go-Live Readiness Assessment and provide post-deployment support to resolve immediate challenges encountered during the transition. Adherence to established compliance frameworks and the integration of existing applications are vital to the project's success. Overall, the PWS represents ICE's commitment to improving health services management within its detention facilities.
    The document outlines the current state and future plans for the Electronic Health Records (EHR) system used by the Immigration and Customs Enforcement (ICE) Health Service Corps (IHSC). Key areas include the decommissioning of legacy systems, anticipated data migration of approximately 1.6 TB encompassing clinical and medication records, and the establishment of an integrated EHR with comprehensive medical, dental, and mental health functionalities. ICHS aims to facilitate a closed-loop system supported by appropriate documentation for integration, interface development, and offline usage requirements. The government will assist vendors in security authorizations related to hosting environments, and the transition will prioritize user training at all facilities, with a phased rollout strategy across 18 sites. Compliance measures include strict adherence to ONC-HIT certification within a year of implementation, as well as quarterly Agile Maturity Assessments, while procurement will focus on technical capability and past performance. Ultimately, the document serves as a Request for Proposal (RFP) for vendors to provide a modernized EHR system that meets specific requirements while supporting ICE’s operational and compliance objectives in healthcare delivery within detention centers.
    The document outlines the "Open Source Mythbusters" initiative, addressing the advantages and implementation strategies for open-source technologies in government operations. The agenda includes definitions, an overview of the Open Source Manifesto, and guidance for adopting open-source solutions while phasing out proprietary technologies. It highlights the issue of escalating costs associated with proprietary systems and their limitations in modernization due to vendor lock-in. Key principles from the Open Source Manifesto advocate for utilizing open-source software, promoting open standards, sharing code, and developing in-house expertise. The document encourages the migration to the cloud using open-source technologies, emphasizing the need for flexibility and community involvement. Moreover, it dispels common myths about open source, asserting that it can be as secure and robust as proprietary solutions and that popular corporations extensively use it. The goal is to create a balanced technology ecosystem that prioritizes open-source options to enhance operational efficiency and cost-effectiveness while avoiding reliance on proprietary systems. The document serves as a foundational framework to guide stakeholders in federal and local government towards more innovative technological practices, ultimately driving modernization and efficiency.
    The Request for Information (RFI) FY26 from the Department of Homeland Security's Immigration and Customs Enforcement (ICE) seeks to assess the capabilities of electronic health record (EHR) vendors for use in correctional facilities and to meet ICE's operational needs. This RFI is not a solicitation for proposals but serves to gather information for market research. Interested parties are asked to submit a capability statement detailing their relevant experience, business information, and responses to specific inquiries. Key areas of focus include the functionalities of the proposed EHR systems, integration capabilities with other healthcare platforms, processes for managing external referrals, offline operational capacity, implementation timelines, and recommendations for enhancing the performance work statement. Submissions are due by August 4, 2025, with questions accepted until July 18, 2025. The document aims to evaluate EHR solutions that effectively support healthcare management in correctional settings while addressing unique workflows and compliance standards.
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