FY25 Avaya Maintenance
ID: FA462025QA200Type: Combined Synopsis/Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA4620 92 CONS LGCFAIRCHILD AFB, WA, 99011-5320, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor) (DE01)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/49f45fe2ea4343a390dff925a8b5dbb3/view
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is seeking qualified contractors to provide maintenance services for the Avaya Phone System at Fairchild Air Force Base in Washington. The contractor will be responsible for scheduled maintenance, repairs, software updates, and remote monitoring of the Avaya Definity G3si Private Branch Exchange (PBX) systems, ensuring compliance with applicable laws and manufacturer standards. This maintenance is crucial for maintaining operational readiness and effective communication systems within the military infrastructure. Interested vendors must submit their quotes by November 4, 2024, at 10:00 AM PT, and are required to be registered in the System for Award Management (SAM). For further inquiries, potential bidders can contact Kayla Serrano-Harris at kayla.serrano-harris@us.af.mil or Patrick Rangel at patrick.rangel@us.af.mil.

    Files
    Title
    Posted
    25QA200 Amend 0001.pdf
    This document is an amendment to a solicitation issued by the U.S. Air Force regarding the maintenance of an Avaya phone system's backend servers, specifically identified by Contract ID FA462025QA200. The amendment, effective October 30, 2024, outlines several clarifications in response to questions from offerors. Key points include that the contract does not cover the maintenance of physical desk phones but rather focuses on supporting the backend servers. Offerors are instructed to quote maintenance for 12 months for each line item. The current contract number for reference is FA462020P0009 for Avaya Maintenance. Additionally, all terms of the original solicitation remain unchanged except as noted in this amendment. This document serves as a critical communication tool in the procurement process, ensuring clarity and alignment between the contracting office and potential contractors, ultimately facilitating compliance and effective service delivery.
    25QA200 Combo.pdf
    The 92d Contracting Squadron has issued Request for Quotation (RFQ) FA462025QA200 for Avaya Phone Maintenance Services, covering a performance period from December 8, 2024, to December 7, 2025. This solicitation is set aside primarily for small businesses under the NAICS code 811210, with a price evaluation based on both primary and optional contract line item numbers (CLINs) spanning four additional years. The contractor will provide maintenance for Avaya Phone Systems as per the Performance Work Statement. All interested vendors must be registered in the System for Award Management (SAM) to be eligible for award consideration. Quotes are due by November 4, 2024, at 10:00 AM PT, and questions must be submitted by October 29, 2024. The solicitation outlines evaluation criteria, which prioritize price, and mandates that vendors comply with specific clauses and provisions from the Federal Acquisition Regulation (FAR). The document emphasizes the obligation of the contractor to ensure compliance with various regulatory frameworks, highlighting the importance of transparency in vendor representations regarding telecommunications equipment and services.
    Attach. 1 - Performance Work Statement.pdf
    This Performance Work Statement (PWS) outlines the requirements for the maintenance and repair of the Avaya Definity G3si Private Branch Exchange (PBX) systems at Fairchild AFB, WA, and Spokane, WA. The contractor is responsible for scheduled maintenance, repairs, software updates, remote monitoring, and documentation in alignment with applicable laws and manufacturer standards. The scope includes labor and materials for both hardware and software, necessitating qualified technicians. Response times are defined for major (4-hour) and minor (24-hour) system failures. A detailed report on system outages, including causes and resolutions, must be submitted within five working days after an outage. The PWS specifies operational hours (Monday to Friday) and designates maintenance as essential during crises as per DODI 3020.37. Appendices include equipment and location details as well as configuration and system capacity reports, essential for managing the PBX infrastructure effectively. This document serves as a structured guideline for contractors participating in federal RFPs, reflecting the government's commitment to maintaining essential communication systems and ensuring operational readiness through rigorous service standards.
    Attach. 2 - WD 2015-5537 (Rev. 23).pdf
    The document outlines the Wage Determination No. 2015-5537, issued by the U.S. Department of Labor under the Service Contract Act, detailing minimum wage rates and corresponding occupational classifications for federal contracts in Washington, specifically Pend Oreille, Spokane, and Stevens counties. The determination sets minimum pay rates for various job titles, noting specific rates for positions such as administrative assistants, mechanics, and healthcare workers, with the hourly wage starting at a minimum of $12.90 or $17.20 as per applicable Executive Orders. Included are required fringe benefits like health and welfare, vacation, and paid holidays, with stipulations on paid sick leave under Executive Order 13706. The document establishes protocols for classifying any unlisted positions that might be needed for contracts and specifies compliance processes for contractors. It serves to ensure fair compensation for service workers on government contracts, reflecting the commitment to labor standards and employee protections. This wage determination is essential for government RFPs and contracts, ensuring adherence to federal wage policies while promoting contractor accountability in compensation practices.
    Lifecycle
    Title
    Type
    FY25 Avaya Maintenance
    Currently viewing
    Combined Synopsis/Solicitation
    FY25 Avaya Maintenance
    Sources Sought
    Similar Opportunities
    Telecommunication Operation and Maintenance Support
    Active
    Dept Of Defense
    The Department of Defense, through the NAVSUP Fleet Logistics Center Puget Sound, is seeking contractors for telecommunications operation and maintenance support at the Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) Detachment in Everett, Washington. The contract will encompass a range of services including the operation, maintenance, monitoring, repair, and testing of telecommunication systems, ensuring they are fully operational and integrated with U.S. Navy communication equipment. This non-personal services contract is critical for maintaining secure and reliable voice and data services for various military branches and Department of Defense agencies, with a contract structure that includes a 12-month base period and four option periods. Interested contractors must submit a capability statement and any questions regarding the Draft Performance Work Statement by January 20, 2025, to Denise Manor at denise.e.manor.civ@us.navy.mil, as the government anticipates posting a Request for Proposal in fiscal year 2025.
    Local Telecommunications Services
    Active
    Dept Of Defense
    The Department of Defense, through the Department of the Air Force, is soliciting proposals for Local Telecommunications Services at Shaw Air Force Base in South Carolina. The contractor will be responsible for providing all necessary labor, tools, materials, and services to ensure reliable voice communications, including the installation of Session Initiation Protocol (SIP) services and related infrastructure, while adhering to stringent compliance standards set by various regulatory bodies. This procurement is crucial for maintaining secure and uninterrupted communications essential for mission-critical operations, with a contract period from March 1, 2025, to February 28, 2030, and an option for a six-month extension. Interested small businesses must submit their quotations by January 9, 2025, and can direct inquiries to Jeesenia Nauta Criollo at jeesenia.nautacriollo@us.af.mil or Adam P. Nicholas at adam.nicholas@us.af.mil.
    DIT-MCO
    Active
    Dept Of Defense
    The Department of Defense, specifically the Department of the Air Force, is seeking qualified vendors to provide System 2650.MTA-0531 hardware devices under a total small business set-aside contract. This procurement aims to acquire essential technical equipment, including a minimum rackmount computer assembly with various peripherals and software components necessary for operational upgrades related to the Alexsys project. The successful vendor will be responsible for delivering the equipment to Tinker Air Force Base in Oklahoma within 150 days of order receipt, with quotes due by January 7, 2025. Interested parties must ensure they are registered in the System for Award Management (SAM) and can direct inquiries to primary contacts Brian Eakers and Bryce Cornish via their respective emails.
    Local and Long Distance Telephone Services - 6CS
    Active
    Dept Of Defense
    The Department of Defense, specifically the Department of the Air Force, is seeking qualified vendors to provide local and long-distance telephone services for MacDill Air Force Base in Florida. The procurement involves transitioning from legacy analog systems to a modern Internet Protocol (IP) framework, which includes upgrading communication infrastructure, procuring over 20,000 telephone numbers, and ensuring compatibility with existing systems while adhering to regulatory standards. This initiative is crucial for enhancing the operational integrity and efficiency of communications for the 6th Communications Squadron and its mission partners. Interested vendors must submit a capabilities package by January 8, 2025, at 1:00 PM EST, and can contact Jill A. Warye or David Lovett for further information.
    Travis AFB Hangar FCX Power System Repair and Maintenance
    Active
    Dept Of Defense
    The Department of Defense, specifically the 860th Aircraft Maintenance Squadron at Travis Air Force Base, is seeking qualified vendors for the repair and maintenance of an FCX Systems power generator. The procurement aims to identify certified technicians capable of conducting onsite inspections, cleaning components, and ensuring operational readiness of the generator, which is critical for military operations. This opportunity is particularly focused on small businesses, including those classified as Small Disadvantaged, HUBZone, Certified 8(a), Service-Disabled Veteran-Owned, and Woman-Owned, emphasizing the importance of compliance with safety regulations and operational standards. Interested parties must submit their responses by November 20, 2024, and direct any inquiries to the designated contacts, SrA Akeim Griffiths and Marcus Thomas, by November 16, 2024.
    David Grant Medical Center's (DGMC) Simulation Center Audiovisual System Upgrade
    Active
    Dept Of Defense
    The Department of Defense, through the 60th Contracting Squadron, is soliciting quotes for an Audio-Visual (AV) System Upgrade at the David Grant Medical Center's Simulation Center located at Travis Air Force Base, California. The project aims to enhance training capabilities by replacing outdated AV equipment with advanced technology, including high-definition cameras and microphones, while ensuring the system operates independently of military networks. Interested contractors must adhere to stringent security protocols for base access and submit their quotes by January 16, 2025, following a mandatory site visit on January 6, 2025. For further inquiries, vendors can contact Clark Teninty at clark.teninty.1@us.af.mil or Ms. Maekyla Rosendo at maekylajane.rosendo.3@us.af.mil.
    Dormitory Maintenance
    Active
    Dept Of Defense
    The Department of Defense, specifically the Department of the Air Force, is soliciting proposals for a Firm Fixed Price contract for dormitory maintenance services at Wright-Patterson Air Force Base in Ohio. The procurement aims to ensure comprehensive maintenance, inspection, and repair services for dormitory facilities, which are classified as Mission-Essential Functions, thereby supporting the well-being of military personnel. Interested contractors must adhere to specific proposal requirements, including a Technical Capability Proposal and Price & Offer Documentation, with a submission deadline of 10:00 AM Eastern on January 24, 2025. For inquiries, potential offerors can contact Amanda Cafarella at amanda.cafarella@us.af.mil or Alyssa R. Wickman at alyssa.wickman@us.af.mil.
    Spatial Analyzer Ultimate Software Maintenance
    Active
    Dept Of Defense
    The Department of Defense, specifically the Department of the Air Force, is seeking a contractor to provide maintenance services for the Spatial Analyzer Ultimate Software at Robins Air Force Base in Georgia. The contractor will be responsible for maintaining thirteen software licenses, ensuring access to updates, technical support, and new features over a contract period that includes one base year and four option years. This software is critical for operational efficiency within the 402nd Commodities Maintenance Group, emphasizing the need for priority error response and compliance with security and supply chain risk management standards. Interested vendors must submit their quotes to Carmen Davis by January 7, 2025, with the contract expected to commence on April 6, 2025, and extend through 2030.
    Mission Breathable Air Maintenance Service Contract
    Active
    Dept Of Defense
    The Department of Defense, specifically the Army Contracting Command at Tobyhanna Army Depot, is seeking qualified contractors for a Mission Breathable Air Maintenance Service Contract. This contract involves providing preventative maintenance and emergency repairs for breathable air systems, ensuring compliance with air quality standards across various facilities at the Depot. The services are critical for maintaining operational safety and environmental compliance, with the contract performance period set from April 2025 to March 2026, including options for an additional year. Interested vendors must be registered in SAM.gov and submit their capability statements within 15 days of this notice, with a Pre-Solicitation/Industry Day Meeting scheduled for January 8, 2025, to discuss the requirements further. For inquiries, contact Dean Berkovics at dean.m.berkovics.civ@army.mil or call 570-615-6627.
    REPAIR OF F-15 Power Supply, B-52 Battery Charger, B-2 PSLU
    Active
    Dept Of Defense
    The Department of Defense, specifically the Department of the Air Force, is seeking qualified contractors for the repair of F-15 power supply units, B-52 battery chargers, and B-2 PSLUs. The contractor will be responsible for providing all necessary labor, materials, and equipment to accomplish the repair, testing, preservation, and packaging of these aviation components, while also managing supply chain logistics and addressing obsolescence issues. This procurement is critical for maintaining the operational readiness of military aircraft, ensuring that essential components are effectively repaired and returned to service. Interested vendors should submit their responses to the primary contact at 422.SCMS.AFMC.RFI@us.af.mil or reach out to Sheeja Santhosh at sheeja.santhosh@us.af.mil for further inquiries. The opportunity is categorized under NAICS code 336413 and PSC code J016, with a focus on fostering participation from small and disadvantaged businesses.