RFI2_FY26 HSI_IT-ITaCS
ID: RFI_HSI-ITaCS_FY26Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS IMMIGRATION AND CUSTOMS ENFORCEMENTINFORMATION TECHNOLOGY DIVISIONWASHINGTON, DC, 20024, USA

NAICS

Computer Systems Design Services (541512)

Original Source

https://sam.gov/opp/fe618393aa874aa3b8818993656885ba/view
Timeline
    Description

    The Department of Homeland Security (DHS), through the Immigration and Customs Enforcement (ICE) agency, is issuing a Request for Information (RFI) for Information Technology Training and Communications Support Services (ITaCS). This RFI aims to gather insights to refine acquisition strategies, assess potential contract types, and evaluate a draft Performance Work Statement (PWS) related to IT training and communication support for the Homeland Security Investigations (HSI) division. The services sought are crucial for enhancing the effectiveness of DHS initiatives by improving operational readiness and facilitating the integration of new technologies within the workforce. Interested parties are encouraged to submit their responses via the provided Microsoft Forms link by April 25, 2025, and should direct any inquiries regarding the RFI form functionality to the designated contacts, Tonya Fells and Pamela Rodgers, at their respective email addresses.

    Point(s) of Contact
    Tonya Fells, Contract Specialist
    Tonya.T.Fells@ice.dhs.gov
    Pamela Rodgers, Contracting Officer
    Pamela.A.Rodgers@ice.dhs.gov
    Files
    Title
    Posted
    ITaCS DRAFT PWS for RFI_2-Final Draft.pdf
    The U.S. Department of Homeland Security (DHS), specifically the Immigration and Customs Enforcement (ICE) and its Homeland Security Investigations (HSI) division, seeks to procure IT Training and Communications Support Services through this Performance Work Statement (PWS). Designed to enhance the effectiveness of DHS initiatives, the scope includes comprehensive training and communications for various IT systems under the HSI IT Portfolio. The contractor is tasked with assessing current needs, designing tailored training materials, and developing effective communication strategies to ensure stakeholder engagement with new IT functionalities. Key tasks include training delivery, organizational change management, and maintaining an accessible content management portal for shareable resources. The expected outcome is to improve operational readiness, support the transition to new technologies, and foster a collaborative work environment. Deliverables must align with best practices in instructional systems design and organizational communication to enhance user adoption and effective system usage, ensuring a smooth integration of newer technologies into daily operations. The document underscores DHS's commitment to modernizing its IT framework, emphasizing agility and continuous improvement within its workforce.
    RFI 2_ITaCS Questions_Final Draft.pdf
    The U.S. Department of Homeland Security (DHS), specifically the Immigration and Customs Enforcement (ICE), is issuing a Request for Information (RFI) seeking input for Information Technology Training and Communications Support Services (ITaCS). This RFI is intended solely for market research and strategy refinement, not as a solicitation for proposals. Responses will assist in refining acquisition strategies, determining contract types, and evaluating the draft Performance Work Statement (PWS). Interested parties are invited to provide their company details and past experiences related to similar government contracts. The document outlines the requirement for respondents to share their business sizes, socio-economic status, relevant contract vehicles, and previous experiences in training and communication support. The responses should highlight required skills, suggested contract structures, and evaluation metrics while also addressing any relevant organizational change management strategies. The response deadline is April 25, 2025. Overall, the RFI emphasizes ICE's proactive approach to improving IT training and communication services through strategic collaboration with potential vendors.
    Lifecycle
    Title
    Type
    RFI2_FY26 HSI_IT-ITaCS
    Currently viewing
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