Virtualization Infrastructure Support

The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) requires a robust, scalable, and cost-effective virtualization infrastructure to replace its current VMware environment. This initiative supports multi-cloud operations and advanced automation, encompassing platform modernization, automation capabilities, compatibility, security, software, licensing, migration, and training. The solution must support two-factor authentication globally, on-premises and external cloud providers, and adhere to strict supply chain integrity rules prohibiting software from certain countries. Key deliverables include a Project Management Plan, Quality Assurance Plan, Risk Management and Business Continuity Plan, and Transition-In/Out Plans. The contract spans four years and requires personnel to undergo background investigations and adhere to stringent security, data protection, and supply chain risk management policies.

The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) seeks to modernize its virtualization infrastructure. The project aims to replace the current VMware-based environment with a scalable, cost-effective, and multi-cloud-capable platform supporting advanced automation. Key objectives include global two-factor authentication, support for on-premises and external cloud providers, software and training, managed services, and migration support from the legacy system. The solution must comply with federal security regulations, including supply chain integrity, and adhere to specific technical and security standards. Deliverables include project and quality assurance plans, risk management, and transition plans. The contract has a four-year period of performance, and all contractor personnel require a CBP background investigation and must be U.S. citizens.