Time-Division Multiplexing (TDM) Elimination - Landline Phone Services
ID: W50S9425QSM01Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW7NY USPFO ACTIVITY RIANG 143NORTH KINGSTOWN, RI, 02852-7547, USA

NAICS

Wired Telecommunications Carriers (517111)

PSC

IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR) (DG01)
Timeline
    Description

    The Department of Defense, specifically the Department of the Army, is seeking information from qualified vendors regarding the provision of landline phone services as part of the Time-Division Multiplexing (TDM) Elimination initiative at Quonset ANGB in Rhode Island. The objective is to transition from outdated low-speed time-division multiplexed circuits to managed Session Initiation Protocol (SIP) trunks, ensuring uninterrupted telecommunications services with a 99.9% availability rate and timely outage notifications. This modernization effort is crucial for enhancing operational efficiency and resilience within the military's telecommunication infrastructure. Interested parties must submit their capabilities and small business status by 1400 EST on December 5, 2024, to Shane Murray at shane.c.murray2.civ@army.mil or MSgt Sandra Yazidjian at sandra.e.yazidjian.mil@mail.mil.

    Point(s) of Contact
    Files
    Title
    Posted
    The Performance Work Statement (PWS) outlines requirements for replacing Local and Long-Distance Telecommunications Services at Quonset ANGB and its associated unit, transitioning from low-speed time-division multiplexed circuits to managed Session Initiation Protocol (SIP) trunks. This shift is mandated by the Department of Defense due to the obsolescence of LSTDM technologies. The contractor must ensure uninterrupted 24/7/365 service with 99.9% availability, establish timely outage notifications, and prioritize restoration according to defined urgency categories. Key responsibilities include providing all necessary equipment and services, coordinating with designated Government Points of Contact, and adhering to federal regulations and standards. Specific performance objectives include immediate response to catastrophic outages and detailed documentation for all service disruptions. The contractor is also required to submit cutover plans and collaborate with the Government for a seamless transition while ensuring compliance with emergency communication protocols such as the Government Emergency Telecommunications Service (GETS). The document emphasizes rigorous performance monitoring and quality assurance while delineating contractor and Government roles in service delivery, billing requirements, and responding to emergencies. This initiative reflects the Government's commitment to modernizing its telecommunication infrastructure to enhance operational efficiency and resilience.
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