The Self-service Postmarking and Cancellation Machine Statement of Objectives outlines the U.S. Postal Service's (USPS) initiative to acquire a self-service machine designed for postmarking and canceling letter mail and flats at retail locations. The goal is to evaluate a secure and efficient option for customers to manage mail posting independently within the Retail Test Lab at Merrifield, VA. Key objectives include identifying a suitable supplier, acquiring cost estimates for both individual units and high-volume orders, and ensuring compliance with functional and technical specifications.
The machine should achieve a stamping speed of 3,600 pieces per hour and include features such as an adjustable print head, automatic ink supply, and customer-friendly mail insertion capabilities. It must adhere to performance criteria, including minimal postmark errors and envelope damage. The supplier is responsible for equipment delivery, installation, and provision of comprehensive documentation, including user manuals and safety instructions, once the equipment is operational. This effort underscores USPS's commitment to enhancing customer service through innovative self-service solutions while maintaining strict quality and safety standards.
The United States Postal Service (USPS) issued a Request for Information (RFI) 3A-25-A-0035 to gather insights on the feasibility of a Self-service Postmarking and Cancellation Machine for retail spaces. This initiative aims to provide customers with a secure, efficient, and fully self-service option for postmarking mail. The USPS seeks market information to inform future procurement strategies without committing to contracts or compensating for responses.
Interested respondents must review the Statement of Objectives (SOO) outlining technical requirements. They are expected to deliver a written technical response addressing system objectives, supplier experience, financial capability, estimated costs, and a report on potential upgrade options. The USPS will evaluate submissions to identify viable solutions, potentially leading to a future Request for Proposal (RFP).
The document stipulates that all submissions will become USPS property and outlines provisions for disclosing proprietary information. Questions regarding the RFI must be submitted by March 17, 2025, with final responses due by March 31, 2025. This RFI serves solely for planning purposes, emphasizing the USPS's commitment to exploring innovative solutions for enhancing customer service in its retail operations.