The Department of Surgery, Brooke Army Medical Center (BAMC) requires Life Image Cloud/Image Exchange Services to facilitate the viewing and sharing of medical images from other facilities. This cloud-based system enables referring facilities to upload images for BAMC Trauma Service to retrieve and save into PACS, capable of opening disks from various systems. Over 30 regional facilities refer to BAMC as a Level 1 trauma center. The contractor will provide technical support, manage software issues via a ticketing system, and handle system updates and yearly maintenance. Life Image Customer Support is available 24/7 via a support portal, email (support@lifeimage.com), or phone (877-959-5615). Payment will be processed upon receipt and acceptance of completed service reports through the Wide Area Work Flow (WAWF) system, with invoices submitted electronically within 30 calendar days of service completion. Final invoices must be clearly marked and submitted within 45 days after the period of performance end date.
This Sources Sought Notice from the U.S. Government indicates an intent to award a sole-source, firm-fixed-price contract to Life Image, Inc. dba lifeIMAGE for cloud-based radiology image sharing services. The Life Image product is currently used at Brooke Army Medical Center for trauma patient referrals, facilitating image review before patient arrival. The government is seeking other capable vendors to potentially support a competitive procurement process, encouraging responses from all business sizes, including small businesses in various socioeconomic categories. The anticipated NAICS code is 541519, Other Computer Related Services. The contract is for a one-year effort with a total value of $38,100. Interested parties must respond by January 8, 2026, providing information on competition restrictions, their capability, interest in competing, relevant experience, commercial availability, and recommendations for contract structuring. Questions are due by December 30, 2025.