Request for Information for Nationwide Public Disability Accommodation Services
ID: 70SBUR25I00000005Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS CITIZENSHIP AND IMMIGRATION SERVICESUSCIS CONTRACTING OFFICE(ERBUR)Williston, VT, 05495, USA

NAICS

Translation and Interpretation Services (541930)

PSC

SUPPORT- ADMINISTRATIVE: TRANSLATION AND INTERPRETING (R608)

Original Source

https://sam.gov/opp/9e9f738f52194a659d318b24bbfb4818/view
Timeline
    Description

    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking information regarding Nationwide Public Disability Accommodation Services through a Request for Information (RFI). The primary objective is to gather insights on providing communication accommodations, particularly for Deaf and Hard of Hearing applicants, ensuring equal access to USCIS programs and services during in-person appointments. This initiative is crucial for upholding the agency's mission of fairness and respect for all individuals seeking immigration benefits. Interested parties are encouraged to submit their feedback on the draft Performance Work Statement by November 22, 2024, at 4:00 PM ET, to the designated contacts Kristyn Holsopple and Angela Hodges via email.

    Point(s) of Contact
    Kristyn Holsopple
    kristyn.holsopple@uscis.dhs.gov
    Angela Hodges
    Angela.D.Hodges@uscis.dhs.gov
    Files
    Title
    Posted
    Attachment E-USCIS Locations.pdf
    This document outlines various offices and centers of the U.S. Citizenship and Immigration Services (USCIS) across the United States, detailing their locations and functions. It categorizes the facilities into Regional Offices (RO), District Offices (DO), and Application Support Centers (ASC), highlighting their geographic distribution from Portland to Miami. Each entry includes the type of office designation (e.g. FO for Field Office, ASC for Application Support Center) along with associated cities and states. The intent is to provide a comprehensive directory of USCIS facilities to aid in operational efficiency and public accessibility. The layout appears to map out the organizational structure of USCIS, aiming to facilitate the understanding of its service centers' roles and locations in relation to federal grants, RFPs, and local administrative functions. Overall, the document serves as a crucial resource for navigation of USCIS services and support mechanisms.
    PWS_National ASL_PDAP_20241107.pdf
    The Performance Work Statement (PWS) by the U.S. Citizenship and Immigration Services (USCIS) under the Department of Homeland Security (DHS) outlines plans to provide communication accommodation services for Deaf and Hard of Hearing applicants. This initiative supports equal access to USCIS programs, requiring the contractor to deliver in-person and virtual interpretation services for various appointments. Key services include American Sign Language (ASL) interpretation and Communication Access Realtime Translation (CART), along with detailed reporting and staffing requirements. The contractor must ensure compliance with federal disability laws. Performance metrics specify a 95% effectiveness rate for fulfilling service requests, along with strict timelines for deliverables, and penalties for non-compliance. Overall, the document emphasizes the importance of accessibility in USCIS processes, ensuring all applicants receive fair and respectful service reflective of the agency's mission.
    Lifecycle
    Title
    Type
    Request for Information for Nationwide Public Disability Accommodation Services
    Currently viewing
    Sources Sought
    Similar Opportunities
    Clinical Health Services: Onsite Occupational Health Center
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking qualified contractors to manage its Onsite Occupational Health Center located in Camp Springs, Maryland, which serves over 3,800 employees. The primary objective is to secure a contractor capable of providing comprehensive health services, including emergency medical response, preventive health services, immunizations, health screenings, and virtual physician services, while ensuring compliance with HIPAA regulations and maintaining health records. This initiative is crucial for enhancing employee wellness and productivity through accessible onsite medical services. Interested vendors must submit their qualifications in response to the Sources Sought Request for Information (SS-RFI) by December 6, 2024, and can direct inquiries to Brandon Smith at Brandon.P.Smith@uscis.dhs.gov or Krystal Creaser at krystal.u.creaser@uscis.dhs.gov.
    Intensive Supervision Appearance Program (ISAP) V Request for Information (RFI) and Virtual Industry Day
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Immigration and Customs Enforcement (ICE), is seeking industry input through a Request for Information (RFI) for the Intensive Supervision Appearance Program (ISAP) V, which is set to be implemented in calendar year 2025. The program aims to manage noncitizens released from DHS custody by providing comprehensive alternatives to detention, including monitoring technology, case management services, and community support to ensure compliance with immigration obligations. This initiative is crucial for maintaining oversight of non-citizens while allowing them to remain in their communities, thereby balancing enforcement with humanitarian considerations. Interested parties are encouraged to submit capabilities statements by December 20, 2024, and can contact Nicholas Zdanuk or Shayla Wray via email for further information.
    ICE HSI Case Management System Request for Information (RFI)
    Active
    Homeland Security, Department Of
    The Department of Homeland Security's U.S. Immigration and Customs Enforcement (ICE) is seeking information from vendors regarding the development of a comprehensive, cloud-based Investigative Case Management System for its Homeland Security Investigations (HSI) division. The primary objective is to enhance investigative capabilities through functionalities such as case management, media management, subject record management, and data warehousing, while ensuring integration with various federal, state, and local partners for efficient data sharing. This initiative is part of ICE's broader "TECS Modernization" program aimed at improving IT investments and operational efficiency for its global workforce. Interested vendors must submit their responses by November 18, 2024, at 10:00 AM Eastern Time, and can direct inquiries to Miranda M. Collins at Miranda.Collins@dhs.gov or Amanda Stought at Amanda.Stought@ice.dhs.gov.
    TRAIN RFI ONLY
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Immigration and Customs Enforcement (ICE), is seeking qualified contractors to develop a subscription-based training affiliate portal for its Health Service Corps (IHSC). The objective is to establish a centralized online platform that provides access to a searchable catalog of over 5,000 training courses, including 2,000 continuing education (CE) courses, aimed at enhancing the skills and competencies of healthcare professionals working with noncitizens in ICE custody. This initiative is crucial for workforce development and aims to improve employee retention and training effectiveness within the healthcare sector. Interested parties must respond to the Request for Information (RFI) by August 30, 2024, and can direct inquiries to Vladimir Jockovic at vladimir.jockovic@ice.dhs.gov or by phone at 202-732-2521.
    EPDS SOFTWARE
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Immigration and Customs Enforcement (ICE), is seeking information regarding the development of an Electronic Policy Development System (EPDS) to enhance policy management for the ICE Health Service Corps. The objective is to create a web-based platform that streamlines the policy lifecycle, ensuring compliance with federal standards while improving efficiency and accuracy through automation and integrated workflows. This initiative is crucial for managing healthcare policies for detainees across various facilities, emphasizing the importance of robust document management and security protocols. Interested small businesses must submit their responses, including company details and contract vehicle information, via email to the primary contact, Vladimir Jockovic, by the specified deadlines, as outlined in the attached documents.
    U.S. Department of Homeland Security (DHS) Small Business Innovation Research (SBIR) Program
    Active
    Homeland Security, Department Of
    The U.S. Department of Homeland Security (DHS) is initiating a pre-solicitation for its Small Business Innovation Research (SBIR) Program, inviting small business concerns (SBCs) to prepare for the forthcoming 25.1 DHS SBIR Solicitation. This program aims to stimulate technological innovation, enhance the role of SBCs in federal research, and promote participation from socially and economically disadvantaged businesses, ultimately focusing on the commercialization of federally developed innovations. The SBIR Program is structured in three phases, with evaluations based on technical merit, personnel qualifications, potential for commercialization, and cost, while adhering to specific eligibility criteria and registration processes. Interested parties can reach out to Aleyson Bickley at aleyson.bickley@hq.dhs.gov or call 202-964-6549 for further information.
    PROJECT AND FACILITIES MANAGEMENT SUPPORT SERVICES
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the Immigration and Customs Enforcement (ICE) Office of Asset and Facilities Management (OAFM), is seeking qualified small business vendors to provide Project and Facilities Management Support Services. The primary objective of this procurement is to enhance the management of ICE's extensive real property portfolio, which includes over 500 leased and owned buildings across the United States and its territories, by improving asset management, project execution, and fiscal oversight. This initiative is crucial for optimizing operational efficiency and ensuring the effective use of resources, particularly in light of budget constraints and an expanding mission scope. Interested vendors must respond to the Request for Information (RFI) by November 26, 2024, and can direct inquiries to Tony Ross at Tony.Ross@ice.dhs.gov or Daniel Correia at Daniel.M.Correia@ice.dhs.gov for further details.
    Indoor Localization and Tracking Systems for First Responders
    Active
    Homeland Security, Department Of
    The Department of Homeland Security (DHS) is seeking information on commercially available indoor localization and tracking systems for first responders through a Request for Information (RFI) issued by the National Urban Security Technology Laboratory (NUSTL). The objective is to identify technologies that enable real-time tracking and localization of personnel indoors, leveraging existing infrastructure without the need for extensive pre-installation or mapping, with a target availability by the end of 2025. This initiative is crucial for enhancing emergency response capabilities and ensuring effective personnel tracking in critical situations. Interested vendors must submit their responses by 5:00 PM EST on November 20, 2024, to the designated contacts, including Cecilia Murtagh at NUSTL@hq.dhs.gov, while ensuring that proprietary information is protected.
    Request for information for ID.me Identity Access
    Active
    Social Security Administration
    The Social Security Administration (SSA) is seeking information regarding the procurement of an Identity Access Management (IAM) solution, specifically for ID.me, which includes annual software licenses and support services. The objective of this request is to gather insights and capabilities from potential vendors that can provide comprehensive IAM solutions to enhance the SSA's identity verification processes. Such services are crucial for ensuring secure access to sensitive information and maintaining the integrity of the SSA's operations. Interested parties can reach out to Chantille Sanders at CHANTILLE.SANDERS@SSA.GOV for further details regarding this solicitation.
    Maritime Domain Awareness Service
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Coast Guard (USCG), is seeking information from potential vendors for a Maritime Domain Awareness Service through a Request for Information (RFI). The USCG aims to identify technical solutions capable of providing a web-based sensor feed that integrates various data types to enhance operational capabilities in maritime surveillance, particularly within U.S. territorial waters and the Exclusive Economic Zone (EEZ). This initiative is critical for executing USCG missions, as it requires a long-range, persistent maritime Intelligence, Surveillance, and Reconnaissance (ISR) capability with specific performance metrics, including low latency and comprehensive data coverage. Interested parties must submit their responses by December 2, 2023, at 3:00 PM EST, and can direct inquiries to Adam Petty at adam.f.petty1@uscg.mil, with additional discussions scheduled by December 20, 2023.