Intensive Supervision Appearance Program (ISAP) V Request for Information (RFI) and Virtual Industry Day
Type: Special Notice
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS IMMIGRATION AND CUSTOMS ENFORCEMENTDETENTION COMPLIANCE AND REMOVALSWASHINGTON, DC, 20024, USA

NAICS

Facilities Support Services (561210)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)
Timeline
  1. 1
    Posted Nov 6, 2024, 12:00 AM UTC
  2. 2
    Updated Dec 17, 2024, 12:00 AM UTC
  3. 3
    Due Dec 20, 2024, 5:00 PM UTC
Description

The Department of Homeland Security, specifically the U.S. Immigration and Customs Enforcement (ICE), is seeking industry input through a Request for Information (RFI) regarding the Intensive Supervision Appearance Program (ISAP) V, aimed at enhancing compliance among noncitizens released from custody. The program focuses on providing alternatives to detention through community-based supervision, case management, and monitoring technologies, including GPS and biometric systems, to ensure participants adhere to immigration proceedings. This initiative is critical for managing non-detained populations while promoting public safety and reducing costs associated with secure detention. Interested vendors are encouraged to submit capabilities statements by December 20, 2024, and can direct inquiries to Nicholas Zdanuk at nicholas.zdanuk@ice.dhs.gov or Shayla Wray at Shayla.B.Wray@ice.dhs.gov.

Point(s) of Contact
Files
Title
Posted
Dec 17, 2024, 7:05 PM UTC
The document outlines requirements for a government contract related to GPS ankle bracelets, wrist-worn devices, and monitoring systems, specifically for the Department of Homeland Security (DHS). The Contractor is tasked with owning, warehousing, installing, monitoring, and reclaiming electronic monitoring equipment. Detailed specifications include tamper-resistant transmitters, redundant tracking systems, and continuous monitoring capabilities. The devices must have features such as long battery life, shock and water resistance, real-time GPS tracking, and biometric recognition for the wrist-worn devices. Moreover, a centralized monitoring facility must be established to manage data securely, ensuring continuous operation and confidentiality of participant information. Monthly reporting on key monitoring events and remote access for case officers are mandated, along with a biometric reporting system for participant check-ins. The document emphasizes compliance with federal regulations and efficient monitoring processes to ensure the safety and accountability of participants. Overall, it intends to enhance the effectiveness of electronic monitoring mechanisms within the immigration enforcement context.
The document outlines essential terms and definitions relevant to the Alternatives to Detention (ATD) program under the U.S. Immigration and Customs Enforcement (ICE). It categorizes groups such as "aliens," the distinctions between "adjudicated adults" and "adults," and establishes the framework for various types of immigration statuses and processes, including definitions of aggravated felons, asylees, and refugees. Key roles within the ATD, such as the Alternatives to Detention Monitoring Officer (AMO), Case Specialist, and Contracting Officer's Representative (COR), are defined to clarify responsibilities in supervising participants. The file also details processes for enrollment in the program, monitoring requirements, and definitions tied to violations and participation. The main purpose of this document is to provide a comprehensive reference for the procedural and legal context of immigration enforcement and the management of individuals within the ATD program, ensuring compliance with statutory mandates. This framework is essential for the administration of federal contracts, aligning with the objectives of RFPs and grants related to immigration monitoring and enforcement operations.
The Extended Case Management Services (ECMS) is part of the Intensive Supervision Appearance Program, designed to assist vulnerable participants in complying with immigration release conditions as mandated by the Executive Office of Immigration Review (EOIR). Each Case Specialist manages no more than 40 participants and is expected to conduct regular home and office visits, and maintain communication with participants. Contractors will collaborate with non-profits to deliver "Know Your Rights" and Cultural Orientation Presentation services. Key services include developing personalized goals, identifying community resources, and conducting thorough assessments of Participants' needs ranging from legal to health services. Contractors must report on participant progress, compliance, and community stabilization bi-monthly, and are responsible for documenting interactions and referrals systematically in a case management system. Additionally, they need to ensure that participants understand their legal obligations and have access to resources that support their compliance with immigration proceedings. This service framework emphasizes a collaborative approach to empower non-citizens in navigating the immigration system while addressing their essential needs and ensuring adherence to legal requirements, reflecting the government’s commitment to a structured and supportive immigration process.
Dec 17, 2024, 7:05 PM UTC
The document contains enrollment and termination forms for the U.S. Immigration and Customs Enforcement (ICE) Alternative to Detention (ATD) program. The ATD Participant Enrollment Form gathers essential biographical information, such as name, gender, address, and alien number. It also includes a section for referring sources like Customs and Border Protection (CBP) and U.S. Citizenship and Immigration Services (USCIS), as well as supervision technology options, including GPS and biometric reporting. Various service options are available, which outline the frequency of office and home visits, program orientation, and other supportive services, indicating agency responsibilities and participant obligations. The Termination Notice Form outlines conditions for discontinuing participation in the ATD program, specifying reasons such as verified departure, relief granted, or status changes. The document serves multiple operational purposes: it standardizes participant enrollment, stipulates the conditions for monitoring compliance, and initiates necessary actions upon enforcement decisions. Overall, these forms facilitate the management of participants in the ICE ATD program, providing structure to the enforcement strategies under U.S. immigration laws and regulations.
Dec 17, 2024, 7:05 PM UTC
The government document details various capacities across different sites, focusing on locations utilized for processing and housing participants under various federal programs. It lists cities such as Atlanta, Boston, Chicago, and Miami, providing specific participant capacities for each site, some categorized as "C" for capacity, "G" for grants, and "S" for staging sites where participant enrollment occurs. The document aggregates data into significant sections by geographical location, revealing a grand total of 124,825 across the various facilities listed. Each entry provides statistical information on enrollment figures and tracking metrics related to government initiatives. The organization of the file emphasizes the federal government's consideration of capacity management and resources for effectively implementing and overseeing relevant programs, reflecting its commitment to systematic support across multiple jurisdictions. By showcasing comprehensive capacity statistics and site-specific information, the document serves as a resource to evaluate and prioritize funding, operational needs, and resource allocation for future government initiatives related to participant management.
The document outlines the required report information for participants in a government monitoring program. This includes various reports that must be generated periodically or as needed, covering areas such as participant demographics, legal stages, compliance, and service engagement. Key report types include Daily Count by Office, Compliance Reports, and Ad Hoc Reports, with detailed data points like names, IDs, monitoring start and end dates, and travel documentation status. The frequency of these reports varies, ranging from daily to quarterly. The structure categorizes participant information and necessary documentation, ensuring comprehensive tracking of program effectiveness and compliance with applicable regulations. This report information is vital for federal and local agencies managing grants and contracts, providing essential data for accountability and program evaluations.
The Quality Assurance Surveillance Plan (QASP) outlines the monitoring procedures for the Intensive Supervision Appearance Program, which ensures contractors comply with the Statement of Work (SOW). The QASP delineates government responsibilities in quality assurance, emphasizing the contractor’s duty to implement a Quality Control Plan (QCP) that tracks their performance. The Contracting Officer (CO) oversees compliance, while the Contracting Officer's Representative (COR) conducts evaluations and maintains documentation on contractor performance. The plan stipulates performance management strategies, acceptable quality levels, and possible financial penalties for deficiencies, such as withholding or deducting payments from monthly invoices for unsatisfactory service. A systematic method of evaluating contractor performance through methods like site inspections and documentation reviews is prescribed, with performance ratings guiding potential financial repercussions. The QASP also establishes structured communication protocols for addressing performance issues, detailing how the COR will manage deficiencies with corrective action plans. By emphasizing collaboration between the government and the contractor, the QASP aims to systematically oversee service delivery and ensure compliance with established performance standards.
Dec 17, 2024, 7:05 PM UTC
The Intensive Supervision Appearance Program (ISAP) V is an initiative under the U.S. Department of Homeland Security's Alternatives to Detention (ATD) Unit, aimed at providing alternatives to secure detention for non-citizens undergoing removal proceedings. The program seeks to enhance compliance with immigration requirements through community-based supervision, GPS monitoring, and biometric technology. Key deliverables include case management, residence verification, court tracking, and alert management, with personnel qualifications outlined for program directors, managers, specialists, and administrative staff. The document details operational constraints, staffing requirements, site specifications, and the need for compliance with federal and state regulations. It mandates non-discriminatory practices and outlines rigorous standards of conduct for contractor personnel. A comprehensive approach to training, quality assurance, and emergency preparedness is emphasized to ensure program integrity and participant support. Overall, the ISAP V Statement of Work illustrates the government's commitment to effective immigration enforcement while maintaining humane treatment of participants, promoting public safety, and reducing costs associated with secure detention.
The ISAP-V Industry Day held on December 2, 2024, addressed key questions regarding the Alternatives to Detention (ATD) program conducted by the Department of Homeland Security, specifically Immigration and Customs Enforcement (ICE). The main focus was on promoting competition in the solicitation process and evaluating the past performance of vendors, particularly given the historical reliance on a single provider for two decades. ICE is considering regionalizing service scopes based on feedback received. The document highlights the government’s emphasis on technological integration for participant tracking and management through data systems while also exploring various monitoring technologies, including body-worn GPS devices. Key responses noted the intent to comply with upcoming congressional mandates for enhanced monitoring of non-detained enrollees. The need for language support, participant resource allocation, and security clearance requirements for vendors was also discussed. Overall, the responses indicate ICE's commitment to improving the ATD program through collaborative industry feedback, technological advancements, and adherence to legislative requirements, showcasing an effort to enhance immigrant monitoring and case management processes while ensuring competitive bidding.
Dec 17, 2024, 7:05 PM UTC
The document provides responses from the Immigration and Customs Enforcement (ICE) regarding the ISAP-V (Intensive Supervision Appearance Program) Industry Day, intended for vendors interested in submitting proposals. Key topics include submission guidelines, evaluation criteria, participant eligibility factors, vendor collaboration opportunities, technology specifications, and programmatic requirements. Specific clarifications are provided about the allowable length and format of submissions, the languages required for biometric applications, and the role of small businesses in the project. The document outlines the government’s intention to create a framework for evaluating program effectiveness, including metrics such as compliance and cost savings, while noting that many evaluation factors are still being developed. ICE explicitly states the importance of open communication in vendor relationships, anticipating a flexible approach to technology requirements and geographic strategies. The responses highlight ICE's focus on innovative solutions and encourage feedback from potential vendors to enhance competition and improve program outcomes. Overall, the document serves as a comprehensive resource for vendors preparing to engage in the ISAP-V procurement process.
Dec 17, 2024, 7:05 PM UTC
The Request for Information (RFI) pertains to the Intensive Supervision Appearance Program (ISAP) V, part of an Alternative to Detention (ATD) initiative by Immigration and Customs Enforcement (ICE). This program targets noncitizens released from DHS custody and aims to enhance compliance with immigration proceedings through monitoring, case management, and community services. The RFI serves as an informational tool, encouraging industry participation while not committing the government to any contracts. Key components of the program include monitoring technology for tracking participants, participant coordination services for case management and support, and a broad array of community services. ICE anticipates hosting an industry briefing on December 2, 2024, to foster vendor engagement, followed by one-on-one sessions for tailored discussions. Interested firms are invited to submit capabilities statements, including service descriptions and cost estimates, by December 20, 2024. The RFI outlines ICE’s expectations for vendors, including data management capabilities, strategies for participant engagement, and innovative service delivery approaches. The process emphasizes collaboration with the government to refine program requirements and identify qualified contractors while underscoring the importance of compliance with legal and operational frameworks in managing non-detained populations.
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