RFI - Federal Emergency Management Agency (FEMA) National Watch Center (NWC) - National-Level Watch Center AV Support
ID: 70FA3125I00000003Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFFEDERAL EMERGENCY MANAGEMENT AGENCYINFORMATION TECHNOLOGY DEVELOPMENT AND SUSTAINMENTWashington, DC, 20472, USA

NAICS

Human Resources Consulting Services (541612)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Original Source

https://sam.gov/opp/490e3c410f7e4006b72a53ba02964e4d/view
Timeline
    Description

    The Department of Homeland Security, through the Federal Emergency Management Agency (FEMA), is seeking responses to a Request for Information (RFI) regarding the enhancement of its National Watch Center (NWC) audio-visual (AV) support contract. The objective is to develop a new contract that not only provides comprehensive maintenance and support for AV systems across 28 locations but also allows for the purchase and installation of replacement components when existing equipment fails, ensuring operational readiness during emergencies. This initiative is critical for maintaining consistent operational capabilities at FEMA's watch centers, which play a vital role in disaster response coordination. Interested contractors must submit their responses electronically by December 23, 2024, and can direct inquiries to Marianne McCallum at marianne.mccallum@fema.dhs.gov or Gene Garrett at gene.garrett@fema.dhs.gov.

    Point(s) of Contact
    Marianne McCallum
    (202) 431-1071
    marianne.mccallum@fema.dhs.gov
    Gene Garrett
    gene.garrett@fema.dhs.gov
    Files
    Title
    Posted
    NWC - RFI -70FA3125I00000003 _ INSTRUCTIONS 12.9.2024.pdf
    The Federal Emergency Management Agency (FEMA) has released a Request for Information (RFI) to enhance the audio-visual (AV) support contract for its National Watch Center (NWC). The current contract, servicing 28 locations across the U.S., requires upgrades to allow for the purchase and installation of AV components when existing equipment fails. This RFI seeks input from potential contractors to identify capabilities and market solutions that align with FEMA's operational needs. Respondents should provide detailed company information, capability statements, and responses to specific questions regarding their experience with similar services, call center operations, and AV integration. The aim is to develop a competitive contract that effectively supports FEMA’s mission, ensuring continued operational capability in various geographic locations. Responses should be submitted electronically by December 23, 2024, and must comply with specified formatting and content guidelines. The information gathered will guide FEMA in shaping future procurement strategies and contract requirements.
    NWC RFI - DRAFT - PWS for NWC AV Support-Maintenance 70FA3125I00000003_ 12.9.2024.pdf
    The Federal Emergency Management Agency (FEMA) is inviting responses to a Request for Information (RFI) regarding a new contract for audio-visual (AV) support services at its various watch centers and coordination sites. This initiative seeks to improve upon the existing National Maintenance Contract, which has seen minimal changes since its inception in 2016. The enhanced contract aims to provide comprehensive IT/AV maintenance, installation, replacement of outdated components, and facilitate the purchase of new devices to ensure operational efficiency. FEMA's watch centers require consistent operational capabilities, particularly during emergencies, and the ability to quickly replace malfunctioning equipment is critical to maintain readiness. The proposed contract will span one base year with four additional option years, covering a total of 28 locations nationwide. Contractors must comply with FEMA’s IT standards and provide a call center for immediate support, along with preventive maintenance checks and timely trouble-ticket responses. The integration and performance requirements outlined highlight FEMA's commitment to enhancing its operational capabilities through improved AV systems and services. Responses to the RFI will inform the final solicitation and aim to address FEMA's specific needs for effective disaster response coordination.
    Similar Opportunities
    Updated--Request for Information--On-Premise Emergency Notification System (OPENS)
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, through the Federal Emergency Management Agency (FEMA), is seeking information from vendors regarding the development of an On-Premise Emergency Notification System (OPENS) to enhance its emergency communication capabilities. The primary objective is to acquire a commercial off-the-shelf (COTS) or customized system that can efficiently notify FEMA employees and mission partners of emergencies via multiple communication methods, ensuring rapid dissemination of alerts within a secure network. This initiative is critical for maintaining effective emergency communication during crises, supporting FEMA's mission to provide timely and reliable information to its operational centers. Interested vendors are encouraged to submit their responses, including feedback on the Draft Statement of Work, by 5:00 PM ET on December 31, 2024, to Tara Shirley at tara.shirley@fema.dhs.gov.
    53--RFI - FEMA - FY25 Inmarsat BGAN Services
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the Federal Emergency Management Agency (FEMA), is seeking information from qualified small businesses regarding the provision of Inmarsat BGAN Services for fiscal year 2025. This Request for Information (RFI) aims to gather insights and planning input for a potential procurement, emphasizing that it is not a solicitation for bids or proposals. The services are critical for ensuring reliable communication capabilities during emergency management operations, and the procurement will adhere to the North American Industry Classification System (NAICS) code 334220, which pertains to Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing. Interested sellers must submit their responses through the Unison Marketplace by January 6, 2025, and can direct any inquiries to Marketplace Support at 1.877.933.3243 or via email at marketplacesupport@unisonglobal.com.
    59--FEMA - FY25 Maynard Fan Installation
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, through the Federal Emergency Management Agency (FEMA), is seeking qualified small businesses to provide installation services for Maynard fans as part of a combined synopsis/solicitation. This procurement, identified by solicitation number WX00352Y2025T, is aimed at ensuring the installation meets or exceeds specified requirements outlined in the Statement of Work, which is crucial for enhancing emergency response capabilities. Interested vendors must submit their pricing bids through the Unison Marketplace platform, with the solicitation closing on January 30, 2025, at 11:00 AM Eastern Time. For further inquiries, potential bidders can contact Marketplace Support at 1.877.933.3243 or via email at marketplacesupport@unisonglobal.com.
    7G--Cisco ISE Virtual Machine Common PID
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the Federal Emergency Management Agency (FEMA), is seeking qualified small businesses to provide Cisco ISE Virtual Machine Common PID as part of a combined synopsis/solicitation. This procurement requires brand name items only, emphasizing the need for specific digital network products and perpetual license software, which are critical for enhancing FEMA's IT and telecommunications capabilities. Interested sellers must submit their bids through the Unison Marketplace platform, with the solicitation closing on January 2, 2025, at 11:30 AM Eastern Time. For further inquiries, vendors can contact Marketplace Support at 1.877.933.3243 or via email at marketplacesupport@unisonglobal.com.
    Enterprise Acquisition Support Services and Acquisition Support Services
    Active
    Homeland Security, Department Of
    Special Notice: Homeland Security, Department of, Federal Emergency Management Agency (FEMA) is seeking Enterprise Acquisition Support Services and Acquisition Support Services. These services are typically used to provide support for FEMA's acquisition needs. The purpose of this notice is to inform industry that the two requirements, Enterprise Acquisition Support Services and FIMA Resilience Acquisition Support Services, will be consolidated into a single requirement. The consolidation aims to ensure that FEMA receives the necessary services to meet its needs. The procurement will be set aside for small businesses from all socioeconomic backgrounds. The Request for Proposal (RFP) will be issued in February 2024 on GSA MAS NAICS 541611. The requirement will result in a single award Blanket Purchase Agreement (BPA). Interested parties can refer to the attached Draft Performance Work Statement (PWS) and Statement of Objectives (SOO) for both requirements to better understand FEMA's needs. The new requirement will integrate both efforts into a single effort, and a new PWS combining both efforts will be published. The place of performance for this procurement is Washington, DC, with a zip code of 20472, in the United States. For more information, contact Kimber Russell at kimber.russell@fema.dhs.gov.
    41--Western Shelter and HDT Repair Service
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the Federal Emergency Management Agency (FEMA), is seeking qualified small businesses to provide repair services for Western Shelter and HDT equipment. This procurement is aimed at ensuring that the necessary air-conditioning and refrigeration equipment meets or exceeds specified performance standards, which are critical for emergency response operations. The solicitation, identified as number 70FBR225Q000000006, will be conducted through an online competitive reverse auction on the Unison Marketplace platform, with bids due by December 23, 2024, at 2:00 PM Eastern Time. Interested sellers must register on the Unison Marketplace and can direct inquiries to Marketplace Support at 1.877.933.3243 or via email at marketplacesupport@unisonglobal.com.
    LECTURE HALL AND LOBBY AUDIO/VISUAL (A/V) REFRESH
    Active
    Dept Of Defense
    The Department of Defense, through the Army Medical Research Acquisition Activity, is seeking information from qualified vendors for a project titled "Lecture Hall and Lobby Audio/Visual (A/V) Refresh" located in Natick, MA. The objective is to upgrade the audio-visual systems in both the Lecture Hall and Lobby area, specifically requiring a Microsoft Teams supported solution, with a preference for Logitech products, to enhance functionality and user experience. This initiative is crucial for improving communication and presentation capabilities within the United States Army Medical Research Institute of Environmental Medicine (USARIEM), ensuring high-quality audio and visual outputs for various events. Interested parties must submit their responses, including company information and capabilities, by January 7, 2025, at 2:00 PM EST, to Jennifer Bassett at jennifer.s.bassett.civ@health.mil.
    Maritime Domain Awareness Service
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the U.S. Coast Guard (USCG), is seeking information from potential vendors for a Maritime Domain Awareness Service through a Request for Information (RFI). The objective is to identify technical solutions capable of providing a web-based sensor feed that supports USCG missions by delivering long-range persistent maritime intelligence, surveillance, and reconnaissance (ISR) data from U.S. territorial waters to the Exclusive Economic Zone (EEZ). This service is crucial for enhancing maritime security and operational effectiveness, as it will enable USCG command centers to access real-time data on vessel movements and other maritime activities. Interested parties must submit their responses by December 2, 2023, at 3:00 PM EST, and can direct inquiries to Adam Petty at adam.f.petty1@uscg.mil.
    FEMA Pre-Solicitation: Hermit’s Peak/Calf Canyon Claims Review Technical Support
    Active
    Homeland Security, Department Of
    The Federal Emergency Management Agency (FEMA) is seeking technical support services for the Hermit’s Peak/Calf Canyon Claims Review, aimed at facilitating the efficient processing of claims related to the significant damages caused by the Hermit’s Peak and Calf Canyon fires in New Mexico. The contractor will be responsible for various operational tasks, including claimant intake, documentation collection, evaluation of claims for compensatory damages, and ensuring compliance with regulatory guidelines, all while maintaining a claimant-centric approach. This procurement is crucial for expediting compensation to affected individuals and will be executed through an Indefinite Delivery/Indefinite Quantity (IDIQ) contract structure over a five-year period, with a base year and four option years. Interested contractors can direct inquiries to Rachel Woods or Sharon Edwards via their respective emails, and should prepare for the anticipated solicitation release around February 2025.
    N--Maynard FRC Trenching and Underground Conduit Installation
    Active
    Homeland Security, Department Of
    The Department of Homeland Security, specifically the Federal Emergency Management Agency (FEMA), is seeking qualified small businesses to provide trenching and underground conduit installation services in Maynard, Massachusetts. The procurement is structured as a combined synopsis/solicitation, with the requirement focusing on the installation of electric wire and power distribution equipment, as outlined under NAICS code 238210. This project is critical for enhancing the agency's infrastructure and ensuring reliable power distribution for emergency management operations. Interested vendors must submit their bids through the Unison Marketplace by January 6, 2025, and can direct any inquiries to Marketplace Support at 1.877.933.3243 or via email at marketplacesupport@unisonglobal.com.