Viewpoint Temperature and Humidity Monitoring
ID: 257Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF257-NETWORK CONTRACT OFFICE 17 (36C257)San Antonio, TX, 78240, USA

NAICS

Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables (334513)

PSC

OTHER QC/TEST/INSPECT- INSTRUMENTS AND LABORATORY EQUIPMENT (H966)

Set Aside

Service-Disabled Veteran-Owned Small Business Set Aside (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking qualified contractors to provide maintenance and sustainment services for the ViewPoint automated temperature and humidity monitoring system at the Amarillo VA Health Care System and its associated clinics. The procurement includes software maintenance, hardware support, and annual recalibration services for sensors and probes, ensuring compliance with VHA Directives related to environmental monitoring of critical items such as pharmaceuticals and medical supplies. This contract is vital for maintaining real-time monitoring capabilities, which are essential for patient safety and operational efficiency. Interested parties, particularly Service-Disabled Veteran-Owned Small Businesses, should contact Crystal Carabajal at crystal.carabajal@va.gov or 210-992-3721 for further details, as the opportunity is set aside for SDVOSBCs and the services are expected to be performed over a 12-month period.

    Point(s) of Contact
    Files
    Title
    Posted
    The Amarillo VA Health Care System (AMAHCS) requires maintenance and sustainment services for its ViewPoint automated temperature and humidity monitoring system. This system is critical for complying with VHA Directives 1108.07 (2), 1116, and 1761, ensuring real-time environmental monitoring for items like pharmaceuticals, vaccines, food, and medical supplies. The services, covering a 12-month period, will be performed at the main Amarillo VA Health Care Center and associated clinics in Lubbock, Childress, Dalhart, and Clovis. The scope includes software maintenance (licenses, updates, infrastructure support), hardware maintenance (extended warranty, replacements), and support services (remote monitoring, troubleshooting, alerts, knowledge center access). The contractor must adhere to specified response times for critical, medium, and low-severity issues. Additionally, annual recalibration services for all sensors and probes are required, with certificates of calibration provided electronically. Onsite work mandates accompaniment by a VA PIV Badged individual.
    Lifecycle
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    Type
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