CustomerX Vendor Pool and Subsequent Pods
ID: HT003824SC001Type: Presolicitation
Overview

Buyer

DEPT OF DEFENSEDEFENSE HEALTH AGENCY (DHA)DEFENSE HEALTH AGENCYROSSLYN, VA, 22209, USA

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Original Source

https://sam.gov/opp/6823b6e6535b433a849fba4d8ce32043/view
Timeline
    Description

    Presolicitation DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) is seeking support for the enhancement of customer success/onboarding solutions for their prime products. The services include user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio. This initiative aims to deliver world-class technologies in the health information field and improve customer experience.

    Point(s) of Contact
    Elizabeth Ruckwardt
    elizabeth.m.ruckwardt.civ@health.mil
    Leroy Smith
    leroy.d.smith3.civ@health.mil
    Files
    Title
    Posted
    24-001 Vendor Pool Solicitation Amendment 1.pdf
    The government is soliciting vendors for the establishment of the AMENDMENT 1 JOMIS Vendor Pool. The vendor pool is open to both small and large vendors, and the selection process consists of three phases: Establish Vendor Pool, RFP, and Negotiation and Award. Vendors interested in participating must submit a six-slide PowerPoint abstract indicating their interest and ability to meet JOMIS requirements.
    CustomerX Solicitation Attachment 1.pptx
    CustomerX Vendor Pool Solicitation.pdf
    The government is soliciting vendors for a JOMIS Vendor Pool, with areas of interest including User Support Management, Training Support, Release and Deployment, IT Service Management, and Active System Monitoring. The selection process includes establishing a vendor pool, releasing an RFP to selected vendors, and conducting negotiations and award. The government will evaluate solutions based on innovativeness, viability, and financial feasibility.
    Solicitation timeline update_111523.pptx
    Lifecycle
    Title
    Type
    CustomerX Vendor Pool and Subsequent Pods
    Currently viewing
    Presolicitation
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