Sources Sought Notice Customer Care Agreement Extension for Audio-Visual System installed in Ike Hall Café at the United States Military Academy
ID: W16W710012271741Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW6QM MICC-WEST POINTWEST POINT, NY, 10996-1514, USA

NAICS

Audio and Video Equipment Manufacturing (334310)

PSC

INTERCOMMUNICATION AND PUBLIC ADDRESS SYSTEMS, EXCEPT AIRBORNE (5830)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/52a1cef60e8947a38b64d6ac63749470/view
Timeline
    Description

    The Department of Defense, through the U.S. Army, is seeking small businesses to express interest in an extended Customer Care Agreement for the Audio-Visual System installed at Ike Hall Café, United States Military Academy, West Point, NY. The procurement aims to ensure ongoing technical support and maintenance services for the audio-visual equipment, with a performance period anticipated from July 1, 2025, to July 1, 2026. This initiative is crucial for maintaining the functionality of the audio-visual systems used in the café, which supports various events and activities at the academy. Interested firms must respond with their qualifications, experience, and capability to meet the requirements by contacting Dennis Cook at dennis.j.cook8.civ@army.mil, as the government will consider setting aside the contract for small businesses based on the responses received.

    Point(s) of Contact
    Dennis Cook
    dennis.j.cook8.civ@army.mil
    Files
    Title
    Posted
    Sources Sought Notice - (MICC June 21) Customer Care Agreement.docx
    The U.S. Government issued a Sources Sought Notice to identify small businesses interested in an extended Customer Care Agreement for the Audio-Visual System installed at Ike Hall Café, United States Military Academy, West Point, NY. The government seeks to set aside this procurement for small businesses, contingent upon receiving adequate responses from at least two qualified firms across various socioeconomic categories, including 8(a), SDVOSB, and WOSB. The notice emphasizes that it is for informational purposes only and does not constitute a formal solicitation. Interested parties should provide firm details, express interest in competing for the contract, share relevant experience, and assist in determining market availability and pricing. The projected performance period is from July 1, 2025, to July 1, 2026, with services to include technical support and maintenance through a certified facility. Firms are encouraged to suggest measures to enhance competition and address any restrictive practices impacting this acquisition. Overall, the document outlines the government's intention to promote competition among small businesses while ensuring quality service provision for the audio-visual equipment at the academy.
    Similar Opportunities
    J059--Audio Visual Preventative Maintenance
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking a contractor for the sole source procurement of preventative and unscheduled maintenance for the Audio/Visual (A/V) system located at the Martinsburg Office of Emergency Management. The primary objective is to ensure the functionality and reliability of the A/V system across three conference rooms (208, 212, and 221) through a structured preventative maintenance cycle, which includes inspections, firmware updates, and troubleshooting support. This A/V system is critical for displaying situational awareness information during emergencies, and the original installer, Colossal Contracting LLC, possesses the proprietary knowledge and warranties necessary for its maintenance. The contract, identified by solicitation number 36C24526Q0176, will be a firm fixed-price agreement for one base year, with an anticipated performance period from February 15, 2026, to February 14, 2027. Interested parties can reach out to Cassie White at cassie.white@va.gov for further information.
    Portable Student Laboratory System
    Dept Of Defense
    The Department of Defense, specifically the Department of the Army, is seeking proposals for a Portable Student Laboratory System through a Combined Synopsis/Solicitation notice. This procurement aims to acquire laboratory equipment that will enhance educational experiences at the United States Military Academy, located at West Point, NY. The system is crucial for providing students with hands-on learning opportunities in analytical laboratory practices. Interested small businesses are encouraged to reach out to Paul Maxwell at paul.maxwell@westpoint.edu or call 845-938-2845 for further details, as this opportunity is set aside for total small business participation under FAR 19.5.
    Egg Conference Room Audio/Visual Upgrade
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking proposals from qualified Service-Disabled Veteran-Owned Small Businesses (SDVOSB) for the upgrade of the Audio/Visual System in the Egg Conference Room at the Long Beach Veterans Affairs Healthcare System. The project aims to enhance the current AV system by replacing existing gooseneck microphones and adding wireless handheld, lapel, and catch-box microphones, all while ensuring integration with the existing Crestron-based system. This upgrade is crucial for improving user experience and audience interaction during meetings and events held in the facility. Proposals are due by December 29, 2025, at 5:00 PM PST, and interested parties should direct inquiries to Daniel Kneizeh at daniel.kneizeh@va.gov. A site visit is scheduled for December 15, 2025, with questions due by December 18, 2025.
    48 OSS Audio Visual Tech Upgrade
    Dept Of Defense
    The Department of Defense, through the Department of the Air Force, is seeking proposals for an Audio Visual Tech Upgrade for the 48th Operations Support Squadron (OSS) at RAF Lakenheath, UK. The project aims to enhance the audio and visual capabilities in the OG Conference Room and SEC Auditorium, enabling secure video teleconferencing (VTC) for high-visibility events and international exercises, which are currently hampered by inadequate systems. Contractors will be responsible for providing all necessary management, equipment, and labor to engineer, furnish, install, and test a secure IP VTC system, with key deliverables including echo-free audio, hidden cabling, and user training. Interested parties must submit their quotes by January 12, 2026, and can direct inquiries to 2d Lt Logan Villanueva at logan.villanueva.3@us.af.mil or SrA Veronica Batista Velez at veronica.batistavelez@us.af.mil.
    VTARNG RTI Full Food Service JAN - JUN 2025
    Dept Of Defense
    The Department of Defense, specifically the U.S. Army, is seeking qualified small businesses to provide full food service support for training courses at the Vermont Regional Training Institute from January to June 2025. The procurement includes delivering hot meals and light cleaning services across multiple periods, with specific quantities outlined for breakfast, lunch, and dinner throughout the contract duration. This opportunity is crucial for ensuring that service members receive adequate nutrition during their training, reflecting the government's commitment to supporting small businesses in federal contracting. Interested parties must submit their quotes by December 19, 2024, and can direct inquiries to Kathleen O'Neill at kathleen.b.oneill.civ@army.mil or Donald Luby at donald.j.luby.civ@army.mil.
    SYNOPSIS-Kitchen Equipment (Refrigerated Merchandiser Equipment, Ice Box, Back Bar Refrigerated Box )
    Dept Of Defense
    The Department of Defense, through the Mission and Installation Contracting Command Installation Contracting Office in West Point, NY, is seeking proposals for kitchen equipment, specifically refrigerated merchandiser equipment, ice boxes, and back bar refrigerated boxes. This procurement aims to fulfill a design and installation requirement for kitchen facilities, emphasizing the need for businesses to be registered as GSA Contract Holders to be eligible for award. The equipment is crucial for food preparation and service operations within military installations, ensuring efficient and safe food handling. The solicitation is expected to be issued in electronic format around December 15, 2025, and interested parties should monitor the UNISON marketplace for updates. For further inquiries, potential bidders can contact Ignacio Cordova at ignacio.j.cordova2.civ@army.mil or by phone at 520-687-8204.
    Facility Investment Services for 99th Readiness Division (RD), Region 4C
    Dept Of Defense
    The Department of Defense, through the U.S. Army Corps of Engineers, Philadelphia District, is seeking qualified small businesses to provide Facility Investment Services for the 99th Readiness Division, Region 4C. The procurement aims to identify capable firms for Preventive Maintenance (PM) and Corrective Maintenance (CM) services, which include maintenance and repair of building exteriors, interior systems, and various infrastructure components. This initiative is crucial for ensuring the sustainment, restoration, and modernization of facilities in West Virginia and Western Virginia, with an estimated five-year ordering period. Interested parties must submit their capability statements and relevant documentation by December 16, 2025, at 5:00 PM EST to Tiffany Chisholm at tiffany.z.chisholm@usace.army.mil, and all employees must meet specific security requirements.
    SYNOPSIS-Furniture Building Lincoln, Design and Install requirement
    Dept Of Defense
    The Department of Defense, through the Mission and Installation Contracting Command Installation Contracting Office in West Point, NY, is seeking small businesses to fulfill a requirement for the design and installation of furniture for Building Lincoln. This procurement aims to provide institutional furniture, which is essential for the operational functionality and aesthetics of military facilities. The solicitation is expected to be released in electronic format around the week of December 15, 2025, and interested parties must ensure they are registered as small businesses to be eligible for award. For further inquiries, potential bidders can contact Ignacio Cordova at ignacio.j.cordova2.civ@army.mil or by phone at 520-687-8204.
    SOURCES SOUGHT--USMA Supplemental Transportation Support West Point
    Dept Of Defense
    The Department of Defense, through the U.S. Army, is seeking qualified small businesses to provide supplemental transportation support for the United States Military Academy (USMA) at West Point, New York. The contractor will be responsible for managing a fleet of vehicles, including buses, sedans, and vans, to transport cadets, staff, and faculty, while ensuring all maintenance needs are met without any Government Furnished Equipment. This service is crucial for facilitating transportation to and from area airports and medical facilities, with operations initiated via Transportation Movement Requests (TMRs) and requiring compliance with security and background check protocols. Interested small businesses must respond to the Sources Sought Notice W911SD-26-Q-A009 by providing their capabilities and relevant experience to Ignacio Cordova at ignacio.j.cordova2.civ@army.mil, as the government aims to determine the feasibility of a small business set-aside for this requirement.
    Luke Air Force Base 2026 Air Show - Audio Services
    Dept Of Defense
    The Department of Defense is soliciting proposals for audio services for the Luke Air Force Base 2026 Air Show, scheduled for March 20-22, 2026. The selected contractor will be responsible for providing a comprehensive outdoor audio system, ensuring clear sound coverage across all spectator areas, including VIP zones, with setup occurring from March 18-19 and removal by March 23. This contract, valued at $40 million and designated as a Women-Owned Small Business set-aside, emphasizes technical acceptability, past performance, and price in its evaluation criteria. Interested vendors must submit their quotes by December 17, 2025, to the designated contacts, 2d Lt Jalen Johnson and Jacqueline Aranda, via email, ensuring quotes remain valid through March 14, 2026.