The Request for Information (RFI) seeks contractors for Federal Financial Management System (FFMS) Infrastructure Operations and Maintenance (O&M) Support Services for the Immigration and Customs Enforcement (ICE). The requested services encompass project management support, independent verification and validation (IV&V) testing, and day-to-day infrastructure maintenance. The contractor will collaborate with various ICE offices, ensuring governance and service level requirements are met while managing software change requests and infrastructure resources, including servers and databases.
The contractor will also maintain specific systems like Password Management and Business Intelligence Reporting Tools. Respondents to the RFI must provide comprehensive company information, qualifications, and capability descriptions, including previous relevant contracts. The RFI poses a series of questions aimed at gauging potential contractors' abilities to execute the outlined tasks effectively, manage subcontracting relationships, address quality assurance, and adapt to evolving financial management practices. Overall, the RFI serves as a solicitation for sources to demonstrate their capacity to meet ICE's financial management system needs, fostering transparency and accountability in the procurement process.
The Statement of Work (SOW) outlines the responsibilities of the contractor for the Operations and Maintenance (O&M) of the Federal Financial Management System (FFMS) infrastructure, which is crucial for managing financial processes across several Department of Homeland Security components. The contractor must ensure the system's adaptability, accessibility, and security while implementing essential support services, including project management, independent verification and validation (IV&V) testing, and maintenance of underlying infrastructure.
Specific tasks include overseeing database operations, managing software and hardware configurations, executing routine support activities, and maintaining compliance with federal regulations. Additionally, the contractor will provide optional services like user password management, business intelligence reporting, and interface management.
The scope and objectives emphasize enhancing system stability, addressing cybersecurity needs, and ensuring that all components align with federal standards. The document specifies the personnel requirements, stating that the contractor must provide qualified staff while maintaining consistency in support levels throughout the contract's duration.
Overall, the SOW is structured to ensure efficient operations, detailed reporting, and robust support mechanisms that facilitate the effective functioning of FFMS within the ICE context. It plays a critical role in the RFP process by highlighting the need for qualified contractors capable of fulfilling these operational tasks efficiently.