IT Operations and Modernization (ITOM) Support Services
ID: 2031JW25N00009Type: Sources Sought
Overview

Buyer

TREASURY, DEPARTMENT OF THEOFFICE OF THE COMPTROLLER OF THE CURRENCYCOMPTROLLER OF CURRENCY ACQSWASHINGTON, DC, 20219, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR) (DF01)

Original Source

https://sam.gov/opp/39885dff2f4e453b8f901e3d22fb48d1/view
Timeline
    Description

    The Department of the Treasury, specifically the Office of the Comptroller of the Currency (OCC), is seeking qualified vendors to provide IT Operations and Modernization (ITOM) Support Services. The primary objective of this procurement is to enhance OCC's Information Technology Services through modern solutions that ensure efficient and secure operations across various areas, including network support, IT security, application development, and enterprise architecture. This initiative is crucial for modernizing OCC's IT framework, improving operational efficiency, and aligning with industry best practices to support its regulatory mission. Interested parties must respond to the Request for Information (RFI) by March 24, 2025, with inquiries accepted until March 7, 2025. For further details, potential vendors can contact Christine Guy at christine.guy@occ.treas.gov or John Baumert at John.Baumert@occ.treas.gov.

    Files
    Title
    Posted
    ITOM DRAFT PWS.pdf
    The Performance Work Statement (PWS) outlines the requirements for the Department of the Treasury's Office of the Comptroller of the Currency (OCC) to acquire IT Operations and Modernization Support Services. The primary objective is to enhance OCC's Information Technology Services (ITS) through modern IT solutions that ensure efficient and secure operations across multiple task areas. These include network support, server and storage management, IT security, application development, end-user support, and enterprise architecture, among others. The PWS emphasizes the need for contractors to deliver services that align with agile methodologies, ensuring rapid deployment and high-quality digital products for OCC users. Key tasks involve delivering functional solutions, maintaining compliance with federal guidelines, providing training for end-users, and supporting the integration of cloud services. Additionally, contractors are required to facilitate continuous improvement in service delivery, uphold high customer satisfaction, and execute thorough documentation for all deliverables. This RFP reflects OCC's commitment to modernizing its IT framework, enhancing operational efficiency, and aligning with industry best practices to better serve its regulatory mission.
    PWS QandA Worksheet.xlsx
    This document is a Questions and Answers Worksheet related to the Request for Information (RFI) 2031JW25N00009 for IT Operations and Modernization (ITOM) Support Services by the Office for Community (OCC). The worksheet includes queries and comments submitted by industry stakeholders regarding the Performance Work Statement (PWS). It outlines the structure where specific sections of the PWS are referenced alongside the page number, indicating where each industry question corresponds within the document. The purpose of this worksheet is to facilitate a dialogue between OCC and potential service providers, ensuring clarity on project requirements and expectations. The information gathered serves to refine the eventual RFP process by addressing concerns and inquiries about project scope, responsibilities, and deliverables. This initiative reflects the government's commitment to transparency and stakeholder engagement in the procurement process for technology support services, integral to the modernization of OCC's IT capabilities.
    RFI 2031JW25N00009 Final.docx
    The Office of the Comptroller of the Currency (OCC) issued Request for Information (RFI) 2031JW25N00009 to gather insights on IT Operations and Modernization (ITOM) Support Services. This RFI is aimed at modernizing the OCC's IT services using advanced technologies and methods. Respondents are encouraged to provide information on their capabilities in delivering these services, demonstrating experience, and detailing relevant company qualifications, including business size and socioeconomic status. The OCC's goal is to understand industry interest and capabilities to inform future procurement strategies, with specific emphasis on small business participation. The RFI outlines necessary submission details, including a technical approach overview, pricing structures, and performance metrics. Interested parties must respond electronically by March 24, 2025, with inquiries concerning the RFI accepted until March 7, 2025. This information-gathering exercise serves as a precursor to potential contract solicitations, reinforcing the OCC's commitment to enhancing operational efficiency in its IT services while adhering to federal guidelines and promoting small business engagement.
    RFI Response Spreadsheet.xlsx
    The document contains a Request for Information (RFI) pertaining to IT services and support to assist the federal government in evaluating potential business partners through a structured response process. It outlines various key components required from interested companies, including company name, contact details, business size, socio-economic categories, and multiple relevant technical capabilities such as network support, IT security, application development, and enterprise architecture. The response spreadsheet includes sections for corporate experience, performance metrics, and team arrangements, allowing vendors to indicate whether they are prime or subcontractors in specified task areas. Furthermore, detailed pricing information is requested. The document is aimed at gathering comprehensive data from prospective vendors to facilitate future contracts in federal grants and RFPs within the IT sector, ensuring that the government can select qualified partners aligned with its operational needs and standards. Overall, it emphasizes thorough documentation and structured presentation of company competencies and relevant experiences in IT services.
    Lifecycle
    Title
    Type
    IT Operations and Modernization (ITOM) Support Services
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