6540-- VISN 9 Eyeglass Contract REQUEST FOR INFORMATION
ID: 36C24925R0020Type: Special Notice
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF249-NETWORK CONTRACT OFFICE 9 (36C249)MURFREESBORO, TN, 37129, USA

NAICS

Ophthalmic Goods Manufacturing (339115)

PSC

OPHTHALMIC INSTRUMENTS, EQUIPMENT, AND SUPPLIES (6540)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking industry input through a Request for Information (RFI) for a new eyeglass manufacturing contract aimed at serving Veterans in the VISN 9 area. This contract will involve the provision of over 128,000 pairs of eyeglasses annually, including various frames and lenses tailored to meet the specific needs of eligible Veterans, while ensuring compliance with U.S. Government regulations and maintaining high-quality standards. The RFI emphasizes the importance of effective transition plans for new contractors, training requirements for dispensing opticians, and ongoing support post-training, with feedback requested on a draft Performance Work Statement (PWS). Interested parties can direct their comments and inquiries to Contract Specialist Jeannette Morphew at jeannette.morphew@va.gov or by phone at 615-867-6000 x20230, as the government will not respond to inquiries after the comment period closes.

    Point(s) of Contact
    Jeannette MorphewContract Specialist
    6158676000 x20230
    jeannette.morphew@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) is seeking industry input through a Request for Information (RFI) regarding a new eyeglass manufacturing contract specifically for Veterans in the VISN 9 area. The contract will encompass the provision of eyeglasses, including frames and lenses tailored to meet the diverse needs of eligible Veterans, with an estimated annual requirement of over 128,000 pairs. Industry feedback is requested on a draft Performance Work Statement (PWS), focusing on transition plans, training needs for dispensing opticians, and post-training support. Key components include compliance with U.S. Government regulations, a variety of lens options including progressive and photochromatic, and a quality assurance program. Contractors must ensure prompt delivery, typically within 14 business days, and provide comprehensive reports on order fulfillment and patient satisfaction. The contract outlines extensive specifications including frame styles, variety requirements, and necessary warranties, highlighting both service delivery standards and the VA’s commitment to high-quality products for Veterans. Overall, this RFI is part of the government’s broader goal to improve healthcare services for Veterans through effective procurement strategies while seeking active participation from the industry to refine service delivery.
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