The Department of Defense's Defense Health Agency (DHA) has issued a Performance Work Statement (PWS) for a non-personal services contract to facilitate vision care coordination at the Vision Center of Excellence (VCE). The contract will involve providing administrative support, establishing a nationwide vision care coordination program, and managing patient movement between Department of Defense (DoD) and Veterans Affairs (VA) healthcare systems.
Key objectives include the placement of regional coordinators at four Military Treatment Facilities (MTFs) to enhance patient care efficiency and streamline referrals. The contract covers a base period of one year with four optional extensions. The contractor's responsibilities encompass patient outreach, appointment scheduling, tracking clinical progress, and collecting health care data for performance improvement analysis.
Additionally, the contractor must ensure compliance with security requirements, including completing necessary training and oversight of information technology protocols. Quality Assurance measures will be integrated to monitor performance against established standards. This request emphasizes the DoD's commitment to optimizing vision care services for its beneficiaries while ensuring comprehensive coordination with other healthcare providers.
The Defense Health Agency (DHA) has issued a Request for Information (RFI) to gather insights for a planned Vision Care Coordination program, aimed at optimizing vision healthcare for Department of Defense (DoD) beneficiaries. This initiative seeks to establish a network of Vision Care Coordinators across four regional Military Treatment Facilities (MTFs) and a national coordinator at the Vision Center of Excellence (VCE). The goal is to enhance collaboration between various vision care specialists and streamline patient transfers within the Military Health System (MHS) and between the DoD and Veterans Affairs (VA).
Interested vendors are encouraged to submit Capability Statements detailing their experience in managing patient coordination services and related qualifications by January 29, 2025. The DHA emphasizes that this RFI is purely for information-gathering purposes and does not signify any commitment to procure services. Furthermore, all submitted information will become government property, and the DHA will not engage in discussions regarding submissions. The anticipated service period is set to begin in September 2025, lasting up to five years. This RFI serves as a critical step in shaping the procurement process for Vision Care Coordination Services within the Department of Defense.