Request For Information (RFI) | R608 | Video Remote Interpreting (VRI)/Communication Access Real-Time Translation (CART) Services | Department of Veterans Affairs
ID: 36C10X25Q0044Type: Special Notice
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFSAC FREDERICK (36C10X)FREDERICK, MD, 21703, USA

NAICS

Translation and Interpretation Services (541930)

PSC

SUPPORT- ADMINISTRATIVE: TRANSLATION AND INTERPRETING (R608)

Original Source

https://sam.gov/opp/4d6aeff2de084212a19f50cd939ca7fa/view
Timeline
    Description

    The Department of Veterans Affairs (VA) is issuing a Request for Information (RFI) for Video Remote Interpreting (VRI) and Communication Access Real-Time Translation (CART) services to enhance communication access for employees with disabilities, particularly those who are deaf or hard of hearing. The objective of this RFI is to gather information on industry capabilities to inform future procurement strategies while ensuring compliance with federal accessibility laws, including the Rehabilitation Act of 1973 and the Americans with Disabilities Act. Interested vendors are required to submit a cover sheet with their contact information and a capabilities statement detailing their experience and proposed services, with responses due to designated VA contacts by the specified deadline. For further inquiries, vendors can contact Brian Tedesco at brian.tedesco@va.gov or Justin Cole at Justin.Cole4@va.gov.

    Files
    Title
    Posted
    RFI_VRI-CART.pdf
    The U.S. Department of Veterans Affairs (VA) is seeking information from potential vendors for providing relay conference captioning (RCC) and video remote interpreting (VRI) services to facilitate communication for individuals who are deaf, hard of hearing, deaf/blind, or speech disabled within the Federal Government. This Sources Sought notice aims to collect market information to inform procurement planning and does not constitute a solicitation for quotes. Interested organizations are instructed to submit a cover sheet with their contact information and company details, as well as a capabilities statement detailing their experience, compliance with security measures, and proposed services related to ASL interpretation and captioning. Specific questions are posed regarding compliance with subcontracting regulations, quality standards, and managing last-minute scheduling changes. Responses to the notice will help the VA ensure compliance with federal laws while meeting the accessibility needs of its personnel. Submissions must be sent to designated VA contacts by the specified deadline.
    VRI_CART PWS.pdf
    The Department of Veterans Affairs (VA) is seeking proposals for Video Remote Interpreting (VRI) and Communication Access Real-Time Translation (CART) services through Request For Information (RFI) number R608. This initiative aims to enhance communication access for employees with disabilities, particularly those who are deaf or hard of hearing, ensuring compliance with the Rehabilitation Act of 1973 and Americans with Disabilities Act. The contractor will be responsible for delivering these services, which include providing qualified and certified interpreters and captioners to facilitate effective communication in various settings. The contract spans a base period of 12 months with four optional extensions and requires detailed coordination for service requests, training on privacy compliance, and monthly reporting of service activities. Interpreters and captioners must meet stringent qualifications, including relevant certifications and experience in professional settings. The document outlines specific performance requirements, including timely request fulfillment, proper scheduling management, and adherence to confidentiality protocols. The overall goal of the contract is to ensure that VA programs and services remain accessible to all employees, reflecting the agency's commitment to inclusivity and compliance with federal laws.
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