BAO Tele-Health 24/7 Behavior Health Service
ID: 75H709-BAIHS25Q-004Type: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEBILLINGS AREA INDIAN HEALTH SVCBILLINGS, MT, 59107, USA

NAICS

Offices of Physicians, Mental Health Specialists (621112)

PSC

MEDICAL- PSYCHIATRY (Q519)

Set Aside

Buy Indian Set-Aside (specific to Department of Health and Human Services, Indian Health Services) (BICiv)
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service (IHS) Billings Area Office, is seeking a contractor to provide 24/7 Tele-Emergency and Tele-Behavior Health services aimed at improving healthcare access for Native Americans in Montana. The contractor will be responsible for developing, implementing, and managing telehealth solutions that enhance service delivery while reducing patient travel delays and costs, ensuring cultural competence and adherence to rigorous credentialing standards. This initiative is crucial for enhancing healthcare delivery through innovative telehealth solutions, utilizing existing IHS electronic health record systems for documentation and patient care coordination. Interested parties can contact Ashley Flynn at ashley.flynn@ihs.gov or Alta A. Adrian at alta.adrian@ihs.gov for further information regarding this opportunity.

    Point(s) of Contact
    Alta A. Adrian
    alta.adrian@ihs.gov
    Files
    Title
    Posted
    The Billings Area Office (BAO) of the Indian Health Service (IHS) seeks a contractor for Tele-Emergency and Tele-Behavior Health services to improve healthcare access for Native Americans in Montana. The contractor will develop, implement, and manage telehealth solutions that provide 24/7 emergency room and behavioral health services, aiming to reduce patient travel delays and costs. Essential contractor responsibilities include maintaining qualified staff, ensuring cultural competence, meeting rigorous credentialing standards, and adhering to quality control measures. Key features of the contract encompass providing timely responses, comprehensive training for IHS personnel, and maintaining communication among healthcare providers. The contractor must utilize existing IHS electronic health record (EHR) systems for documentation and patient care coordination while employing telehealth technology for effective service delivery. Quarterly quality assessments will gauge performance, and ongoing reports will be mandatory for accountability and evaluation of success. This initiative reflects the government's commitment to enhancing healthcare delivery through innovative telehealth solutions while ensuring adherence to federal regulations and cultural sensitivity.
    Lifecycle
    Title
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