NATO Business Opportunity: User Credentials Authentication (UCA) and Professional Services - Kiosk
ID: RFQ-CO-424237-KIOSK-UDCA-1Type: Special Notice
Overview

Buyer

COMMERCE, DEPARTMENT OFBUREAU OF INDUSTRY AND SECURITY

NAICS

Other Computer Related Services (541519)

Original Source

https://sam.gov/opp/fbaab5639cd24c2fb6c5363aff5a6df9/view
Timeline
    Description

    The Department of Commerce, specifically the Bureau of Industry and Security, is seeking qualified contractors for a NATO Business Opportunity involving the procurement of a User Registration Authority KIOSK capability. This project aims to enhance smart card issuance systems by integrating an Off-The-Shelf product with existing Entrust-based Card Management Systems and multiple Identity Management data sources, facilitating the full lifecycle management of smart card credentials across approximately 135 Registration Authorities. The initiative is part of NATO's IT Modernization efforts and emphasizes compliance with operational standards, with a phased rollout planned from Q4 2025 to Q4 2028. Interested contractors must maintain a facility in the U.S., be pre-approved for NATO International Competitive Bidding, and submit a Declaration of Eligibility by March 25, 2025, with the RFQ expected to be distributed in April 2025. For further inquiries, contact Lee Ann Carpenter at LeeAnn.Carpenter@bis.doc.gov.

    Point(s) of Contact
    Lee Ann Carpenter
    LeeAnn.Carpenter@bis.doc.gov
    Files
    Title
    Posted
    Summary of Requirements (complete).pdf
    The KIOSK project, part of NATO's IT Modernization initiative, aims to enhance smart card issuance systems via a comprehensive kiosk solution. It will utilize an Off-The-Shelf product for managing the full lifecycle of smart card credentials, integrating with existing identity management systems. The solution encompasses approximately 135 Registration Authorities (RAs), web-based applications, card readers, and user training to ensure effective deployment and support for smart card personalization and management. The project will be executed through a phased rollout from Q4 2025 to Q4 2028, with an emphasis on meeting specific NATO requirements and challenges. Following deployment, the contractor will provide a one-year warranty, although ongoing operational support will not be included post-warranty. This initiative reflects NATO's efforts to modernize identity management practices while ensuring compliance with operational standards.
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