The Department of Veterans Affairs is preparing a presolicitation notice for Plastic Surgery Physician and Physician Assistant Services at the VA Medical Center in Memphis, Tennessee. This competitive acquisition, under solicitation number 36C24925R0054, is set to commence on approximately July 31, 2025, and has a performance period from October 1, 2025, to September 30, 2030. The acquisition falls under NAICS Code 621111 and is open to all offerors. Key contact for this procurement is Contracting Specialist Laura Edelman, who emphasizes that inquiries must be submitted via email, and no phone calls will be accepted. Interested parties must monitor the Contracting Opportunities at sam.gov for updates and necessary documentation. This presolicitation notice serves as an advance notification, intending to inform potential bidders about upcoming contract opportunities without soliciting formal proposals at this stage.

The document outlines a Request for Proposal (RFP) for Plastic Surgery Physician Services at the Department of Veterans Affairs Medical Center in Memphis, TN. The contract will be for a non-personal services arrangement, lasting five years from October 1, 2025, to September 30, 2030, with a total value estimated at $16 million. The contractor must provide qualified Board Certified Plastic Surgeons and achieve quality service standards, adhering to federal regulations and veterans’ health needs. Key personnel must be licensed, credentialed, and maintain continuing education compliance. The RFP specifies the service delivery location, emphasizes meeting national standards set by the American Board of Plastic Surgery, and mandates comprehensive credentialing processes through the VHA's VetPro system. The contractor must replace personnel within 2 hours of any absence and ensure ongoing infection control measures. Proposals must be submitted electronically, ensuring compliance with various federal contracting clauses and regulations. This initiative underlines the VA's commitment to providing effective surgical care for veterans through structured oversight and quality assurance protocols, reflecting the broader scope of governmental efforts to enhance healthcare services for veterans.

The Quality Assurance Surveillance Plan (QASP) for RFP No. 36C24925R0054 outlines a framework for evaluating the performance of UT Medical Group, Inc. in providing plastic surgery services as per specified requirements. The document details the monitoring objectives, methods, responsible personnel, and performance standards that guide the oversight of the contractor's activities. Key personnel involved include the Contracting Officer (CO), Robert Pritchard, and the Contracting Officer's Representative (COR), Collette Scott, who will oversee contract execution while ensuring compliance and documentation of performance. The QASP establishes a living document format, allowing for regular updates in coordination with the contractor. Performance evaluation criteria include quality of care, staff qualifications, adherence to operational hours, and patient safety incident reporting, with specific acceptable quality levels set at 95%. Methods for quality assurance surveillance include direct observation, periodic inspections, and random sampling to ensure compliance. Overall, this QASP serves as a structured guide for both parties, ensuring that performance standards are met while allowing for corrective actions when necessary, thus maintaining effective contractual relationships and high-quality service delivery to meet federal requirements.

The "Rules of Behavior" outlined in RFP No. 36C24925R0054 establish guidelines for contractors accessing and using information assets and systems under the Department of Veterans Affairs (VA) contract. The document emphasizes the lack of privacy expectation, granting the VA authority to monitor and inspect all activities. It prohibits unauthorized actions related to Federal systems and defines penalties for violations of computer security laws. Contractors must adhere to specific behavior standards, including proper account usage, safeguarding sensitive information, and compliance with security measures. Furthermore, the document prohibits the use of non-VA IT resources without approval and holds contractors accountable for subcontractors' adherence to these rules. It also asserts that the document does not grant legal rights in litigation contexts. Contractors must acknowledge their understanding of the agreement and complete requisite security training. This comprehensive framework is crucial for maintaining information security and integrity within the VA's operations, reflecting the heightened focus on data protection in government contracts.

The Contractor Certification for RFP No. 36C24925R0054 establishes compliance requirements for contractors working with the Department of Veterans Affairs (VA). It mandates adherence to the Immigration and Nationality Act of 1952 and other related laws, ensuring the non-employment of illegal aliens or non-compliant foreign nationals in service roles. Contractors must utilize the E-Verify system as mandated by Executive Order 12989 to verify employee eligibility. Non-compliance may lead to prohibitions on foreign nationals from working on VA-related services and could result in contract termination for breach. Additionally, contractors are required to obtain similar certifications from subcontractors, reinforcing the commitment to lawful employment practices. The document underscores the serious legal implications of providing false information, aligning with federal standards and regulations to ensure integrity in contractor engagements for veteran services.

RFP # 36C24925R0054 pertains to Plastic Surgery Physician Services for the Department of Veterans Affairs (VA) and emphasizes the importance of safeguarding sensitive information. Contractors must demonstrate a commitment to protecting personal data of veterans, their families, and VA employees. Training requirements include completion of annual General Privacy Awareness Training and VA Cyber Security Training. The document outlines the responsibility of contractors to consult the Contracting Officer for guidance on handling personal information and details potential civil and criminal penalties for non-compliance. It also states that violations could lead to contract termination. The purpose of this attachment is to ensure contractors are aware of and adhere to the regulations governing the confidentiality and security of sensitive information within the VA system, thus reinforcing accountability and legal compliance.

The document serves as a Contractor Conflict of Interest Certification Statement related to RFP No. 36C24925R0054, which concerns Plastic Surgery Physician Services for the Memphis Veterans Affairs Medical Center (VAMC). It requires the contractor to affirm that key personnel listed in the solicitation have no existing or planned conflicts of interest—whether financial, contractual, or organizational—that could affect the services to be provided. If any conflicts do exist, the contractor must attach a statement detailing this information and describe how they will address or mitigate these conflicts. A designated official must certify the information by signing and dating the document. This certification is critical for transparency and accountability in government contracts, ensuring that services provided to veterans are free from conflicting interests.

The Past Performance Questionnaire, part of RFP 36C24925R0054, is designed for the Network Contracting Office 9 to evaluate contractors for Plastic Surgery Physician Services. Evaluators are requested to assess the contractor's past performance based on specific criteria, including contract compliance, accuracy of reports, personnel appropriateness, adherence to schedules, flexibility, reliability, responsiveness to technical directions, and communication regarding problems. Evaluators must choose from a standardized rating scale: Outstanding, Above Average, Satisfactory, Marginal, and Unacceptable. Additional information is solicited on the nature of the services provided, the contract's duration and cost, and any occurrences of cure notices or contract terminations. The questionnaire aims to provide comprehensive feedback to support informed decision-making for future contract awards while ensuring accountability and high standards in service delivery. This evaluative process emphasizes the importance of past performance in the consideration of contractors under federal guidelines for RFPs.