The Department of Veterans Affairs is seeking a contractor to support the PASS IVR project, which aims to enhance smoking cessation counseling for veterans with chronic pain through an Interactive Voice Response (IVR) system. The contractor will be responsible for ongoing maintenance and support of the IVR system within the VA Center for Patient Engagement Tracking and Long-term Support (PETALS) platform, ensuring data privacy and security while facilitating participant engagement and feedback. This service is critical for the successful execution of a randomized clinical trial involving veteran participants, with the contractor expected to provide project management, system modifications, and support throughout the contract period. Interested parties should contact Contracting Officer Portia Fredua-Agyemang at Portia.Fredua-Agyeman@va.gov or 203-932-5711 by October 28, 2024, at 10:00 AM EST to express their interest and provide required company information.