Provide Enterprise Utility Billing Software
ID: 140A1125R0007Type: Combined Synopsis/Solicitation
Overview

Buyer

INTERIOR, DEPARTMENT OF THEBUREAU OF INDIAN AFFAIRSWESTERN REGIONPHOENIX, AZ, 85004, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)
Timeline
    Description

    The Department of the Interior, specifically the Bureau of Indian Affairs (BIA), is seeking proposals for the provision of Enterprise Utility Billing Software as part of a combined synopsis/solicitation. The primary objective is to enhance the Electric Utility Management System (EUMS) for the San Carlos Irrigation office, which includes software maintenance, IT services, and the integration of billing, collections, and asset management functionalities. This procurement is crucial for improving operational efficiency and compliance with federal regulations, particularly as the BIA considers migrating to a cloud-hosted environment. Interested contractors must submit their proposals by June 4, 2025, at 17:00 local time, and can direct inquiries to Randall Brown at Randall.Brown@bia.gov or by phone at 520-723-6208.

    Point(s) of Contact
    Brown, Randall
    (520) 723-6208
    (406) 247-7921
    Randall.Brown@bia.gov
    Files
    Title
    Posted
    The Electrical Utility Management System (EUMS) Scope of Work outlines the need for annual software maintenance and IT services for the EUMS/Elements application, which handles billing, collections, and asset management for BIA's Western Region power agencies. The contractor will provide IT services in DOI/IA-OIMT-approved environments, adhering to all established IT regulations and policies. Services include software maintenance, patch updates, new releases, and bug fixes. Professional services encompass migrating service orders to Elements, expanding its configuration and integration with MAXIMO, IT security, training analysis, project management, and staff credentialing. Travel expenses are reimbursed, and training is provided for new releases or upon request. The contract has a base year with four optional years, with the BIA considering a migration to a cloud network environment.
    Amendment 0001 to Solicitation 140A1125R0007, issued by DOI, BIA SAN CARLOS IRRIGATION, on June 4, 2025, significantly modifies the original solicitation. This amendment entirely replaces the initial Statement of Work and extends the closing date for offers. Prospective offerors must acknowledge receipt of this amendment by completing and returning copies of the amendment, acknowledging it on their submitted offer, or through a separate communication referencing the solicitation and amendment numbers. Failure to acknowledge the amendment prior to the specified deadline may result in the rejection of the offer. Any changes to an already submitted offer due to this amendment must also be made via letter or electronic communication, referencing both the solicitation and the amendment, and be received before the opening hour and date.
    This document is a Request for Proposals (RFP) issued by the Bureau of Indian Affairs, specifically for the San Carlos Irrigation office. The main objective is to solicit bids for upcoming commercial services, with a proposal deadline set for June 4, 2025, at 17:00 local time. The solicitation is categorized under various industry standards, including small businesses and economically disadvantaged entities. Interested contractors must complete specific sections of the provided SF-1449 form and submit it electronically to the designated contracting officer, Randall Brown. Key stipulations include potential payment terms and conditions, the reminder to check addresses for remittance, and instructions for proposal submissions, which are critical for participating firms. The document heavily relies on adherence to federal acquisition regulations and highlights a commitment to transparent procurement processes. This RFP not only serves procurement needs but is also designed to engage various business sectors, ensuring compliance with government regulations throughout the process.
    The BIA San Carlos Irrigation Project RFP No. 140A1125R0007 seeks proposals for a Commercial Off-the-Shelf (COTS) Electric Utility Management System (EUMS) to enhance electric utility operations. The RFP outlines a multi-phase approach, starting with an On-Premises EUMS integration followed by a migration to a cloud-hosted environment. Key phases include planning, installation, training, support, and documentation, aiming to ensure compliance with federal regulations. The system must manage billing, collections, inventory, and asset management, while also providing a customer web portal and payment integration options. The contractor will need to ensure system security and compliance with NIST standards due to handling sensitive information. Additionally, the project emphasizes ongoing support, performance monitoring, and system maintenance, including a clear schedule of deliverables to achieve authorization to operate within the DOI cloud environment. The entire contract spans one base year with potential options for extensions, aligning with the Bureau's goals for improved service delivery and operational efficiency.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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