DHS Medical Services Strategic Sourcing Vehicle (SSV) for Persons in Custody (PIC) and Related Services
ID: 70RWMD26RFIP00002Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFOFFICE OF PROCUREMENT OPERATIONSCWMD ACQ DIVWashington, DC, 20528, USA

NAICS

Temporary Help Services (561320)

PSC

MEDICAL- GENERAL HEALTH CARE (Q201)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/workspace/contract/opp/f29f5080c18340739fe30f139212cd09/view
Timeline
    Description

    The Department of Homeland Security (DHS) is seeking information from industry stakeholders regarding the Medical Services Strategic Sourcing Vehicle (SSV) for Persons in Custody (PIC) and related services through Request for Information (RFI) # 70RWMD26RFIP00002. The objective of this RFI is to gather insights on efficient, safe, and secure healthcare solutions, including medical staffing, logistics, equipment management, and quality oversight, to support DHS operations across various components such as ICE, CBP, and USCG. This initiative is crucial for ensuring standardized and effective medical care for individuals in custody and workforce members, addressing a dynamic healthcare landscape that requires adaptability and operational continuity. Interested parties must submit their responses using the provided template by December 23, 2025, at 5:00 PM ET, via email to the DHS Office of Procurement Operations at opoindustryliaison@hq.dhs.gov.

    Point(s) of Contact
    DHS OPO Industry Liaison
    opoindustryliaison@hq.dhs.gov
    Files
    Title
    Posted
    DHS_Request for Information 70RWMD26RFIP00002_Medical Services SSV.docx
    The Department of Homeland Security (DHS) Office of Health Security (OHS) issued Request for Information (RFI) # 70RWMD26RFIP00002 for medical services. This RFI seeks industry input on healthcare service approaches, quality assessment standards, and market capabilities to support DHS operations, including care for individuals in custody and workforce members across various components like ICE, CBP, and USCG. DHS aims to refine requirements for future solicitations based on responses addressing company information, capabilities, past performance, innovations, market position, licensure portability, and pricing models. Submissions are due by December 23, 2025, via email using the provided template, and will assist DHS in market research and strategy development.
    DHS_Request for Information 70RWMD26RFIP00002_Medical Services SSV.pdf
    The Department of Homeland Security (DHS) Office of Health Security (OHS) issued Request for Information (RFI) # 70RWMD26RFIP00002 for Medical Services. This RFI aims to understand industry approaches and service offerings for efficient, safe, and secure healthcare solutions, gather feedback on quality assessment standards, identify missing considerations, and gain insight into the commercial medical service market. DHS seeks information on company capabilities, past performance related to medical staffing, logistics, medical record management, pharmaceutical plans, quality management, telehealth, and performance reporting. The RFI also requests details on innovative approaches, market positioning, licensure portability, and commercial pricing models. Responses are due by December 23, 2025, 5:00 PM ET, submitted via email using the attached RFI response template. This is solely for market research, not a solicitation for proposals.
    DHS_RFI 70RWMD26RFIP00002_Medical Services_ATT2 DRAFT QASP.docx
    The Department of Homeland Security (DHS) Office of Health Security (OHS) has issued RFI # 70RWMD26RFIP00002, Attachment #3: DRAFT Quality Assurance Surveillance Plan (QASP) for Medical Services Strategic Sourcing Vehicle (SSV) for Persons in Custody (PIC) and Related Services. This QASP outlines the government's method for monitoring the performance of the awarded medical service provider, who is responsible for day-to-day medical service delivery at various DHS locations. The plan emphasizes the provider's responsibility to develop and maintain a comprehensive Quality Control Plan (QCP) to ensure compliance with DHS-mandated quality standards, national standards of care, and legal requirements. The QASP defines performance standards across functional areas like staffing, retention, turnover, supplies, quality of care, training, credentialing, and documentation. It details surveillance methods, consequences for failing to meet standards (including withholdings and deductions from invoices), and notification procedures for deficiencies. The document also includes requirements for a Continuity of Operations Plan (COOP) and a Transition-In and -Out Plan, ensuring uninterrupted services and smooth transitions between contractors. The QASP aims to ensure satisfactory and compliant medical services for persons in custody.
    DHS_RFI 70RWMD26RFIP00002_Medical Services_ATT2 DRAFT QASP.pdf
    The Department of Homeland Security (DHS) Office of Health Security (OHS) has issued a Draft Quality Assurance Surveillance Plan (QASP) for medical services provided to persons in custody. This QASP outlines the government's method for monitoring the performance of medical service providers, who are responsible for the day-to-day delivery and operation of medical services at various DHS locations. Key aspects include the provider's obligation to develop and maintain a Quality Control Plan (QCP), the government's surveillance methods (including documentation review and inspections), and consequences for failing to meet performance standards, such as payment withholdings or deductions. The document defines roles like the Contracting Officer (CO) and Contracting Officer's Representative (COR), and details functional performance areas with associated acceptable quality levels and criteria for deductions, covering staffing, retention, turnover, supplies, quality of care, training, credentialing, and emergency response. It also mandates Continuity of Operations and Transition-In/Out plans.
    DHS_RFI 70RWMD26RFIP00002_Medical Services_ATT3 Response Template.xlsx
    The Department of Homeland Security (DHS) is issuing an RFI (Request for Information) to gather insights into medical services requirements, focusing on temporary help services under NAICS Code 561320. The RFI covers various aspects, including company information, capabilities in delivering and managing healthcare solutions in dynamic environments, past performance aligned with specific Statement of Objectives (SOO) such as medical staffing, logistics, medical record management, pharmaceutical plans, quality management, and telehealth utilization. DHS is also seeking innovations, recommendations for improving SOO and Quality Assurance Surveillance Plan (QASP) documentation, and information on market positioning, licensure portability, and pricing models for commercially available medical services. The aim is to enhance DHS medical services through proactive and agile responses in an evolving healthcare landscape.
    DHS_RFI_70RWMD26RFIP00002_Medical Services_ATT1 DRAFT SOO.docx
    The Department of Homeland Security (DHS) is seeking a comprehensive nationwide healthcare delivery system for Persons in Custody (PIC) and its workforce, as outlined in RFI # 70RWMD26RFIP00002. This initiative, managed by the DHS Office of Health Security (OHS), aims to establish a mandatory enterprise-wide strategic sourcing vehicle for medical services. The scope includes licensed medical professionals, clinical support, administration, medical equipment, logistics, and transportation across various DHS components and operational settings. The contractor must provide staffing and equipment for 24/7 care, adhering to national correctional healthcare standards and DHS policies. Key objectives include medical staffing, logistics, equipment management, medical record management using DHS systems, pharmaceutical plans, quality management, telehealth solutions, and performance reporting. Operational constraints cover stringent licensure, credentialing, medical oversight, compliance with detention standards, workforce qualification, and security requirements for sensitive information and facility access, ensuring adaptability and operational continuity.
    DHS_RFI_70RWMD26RFIP00002_Medical Services_ATT1 DRAFT SOO.pdf
    The Department of Homeland Security (DHS) is seeking a comprehensive nationwide healthcare delivery system for Persons in Custody (PIC) and its workforce through a Strategic Sourcing Vehicle (SSV). This Request for Information (RFI) outlines the need for medical services, including staffing, equipment, logistics, and transportation, across various DHS components like ICE, CBP, and USCG. The SSV aims to standardize and make procurements more efficient and affordable. Key objectives include providing medical staffing, managing logistics and equipment, maintaining medical records, implementing pharmaceutical management, ensuring quality oversight, utilizing telehealth solutions, and submitting performance reports. The contract will have a one-year base ordering period and four one-year option periods, with services available 24/7. Contractors must adhere to stringent operational constraints, including licensure, credentialing, medical oversight, detention standards, and robust security requirements for handling sensitive information.
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