Q999--Durable Medical Equipment Services - Montana VA Healthcare System
ID: 36C25925R0057Type: Presolicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFNETWORK CONTRACT OFFICE 19 (36C259)Greenwood Village, CO, 80111, USA

NAICS

Home Health Care Services (621610)

PSC

MEDICAL- OTHER (Q999)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for Durable Medical Equipment (DME) Services for the Montana VA Healthcare System, specifically targeting Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The contract encompasses a range of services including the pick-up, delivery, repair, storage, assembly, and training related to DME, ensuring compliance with Joint Commission standards and maintaining patient privacy and safety. This initiative is crucial for providing veterans with necessary medical equipment and support, enhancing their quality of care within the community. Interested contractors must submit their proposals via email to Contract Specialist Noaa Lanotte by November 26, 2025, at 4:00 PM MT, with a total contract value of approximately $19 million over a performance period from September 1, 2025, to August 31, 2030.

    Point(s) of Contact
    Noaa LanotteContract Specialist
    (303) 712-5794
    Noaa.Lanotte@va.gov
    Files
    Title
    Posted
    This document is an amendment to a solicitation (36C25925R0057) issued by the Department of Veterans Affairs, Network Contracting Office NCO 19. The amendment primarily addresses questions from offerors regarding various aspects of the Performance Work Statement (PWS) and extends the deadline for offer submissions to August 29, 2025, at 16:00 MDT. Key clarifications include reimbursement for full round-trip mileage if a trip exceeds 50 miles one-way, billing a single delivery charge per visit regardless of multiple tasks, and the definition of "most economical routing" which will be monitored by the Government. The document also specifies that the SF 1449 Price/Cost Schedule must be provided, clarifies the estimated mileage for CLIN 0007 (Rush Delivery) as 185,000 miles, and details invoicing procedures for multiple equipment types and grab bar installations (per unit installed). Furthermore, it outlines requirements for demonstrating "Joint Commission or equivalent" compliance, revises delivery timelines to 45-60 days for routine services, and confirms that the 50% SDVOSB performance requirement will be measured across the entire contract term. This is existing work, and there is no incumbent contractor. A revised PWS and Price-Cost Schedule are attached.
    Amendment 0002 to solicitation 36C25925R0057, issued by the Department of Veterans Affairs, Network Contracting Office NCO 19, extends the deadline for offers. The new due date for proposal submissions is September 12, 2025, at 16:00 MDT. Offerors are required to acknowledge receipt of this amendment with their submissions. All other terms and conditions of the original solicitation remain unchanged. This modification ensures that potential contractors have additional time to prepare and submit their bids.
    This government solicitation amendment, 36C25925R0057 Amendment 0003, issued by the Department of Veterans Affairs, Network Contracting Office NCO 19, extends the deadline for offer submissions. The new due date for offers is October 3, 2025, at 16:00 MDT. Offerors are required to acknowledge receipt of this Amendment 0003 with their submissions. All other terms and conditions of the original solicitation remain unchanged.
    Amendment 0004 to Solicitation 36C25925R0057, issued by the Department of Veterans Affairs, Network Contracting Office NCO 19, extends the deadline for offers. The new due date for proposal submissions is October 23, 2025, at 16:00 MDT. Offerors must acknowledge receipt of this amendment with their submissions. All other terms and conditions of the original solicitation remain unchanged. This amendment ensures that interested parties have additional time to prepare and submit their proposals for this government contract.
    Amendment 0005 to Solicitation 36C25925R0057, issued by the Department of Veterans Affairs, Network Contracting Office 19, extends the due date for offers. The new deadline for submissions is November 14, 2025, at 4:00 PM MT. All offerors must acknowledge receipt of this amendment with their offers. All other terms and conditions specified in the original solicitation remain unchanged and in full force and effect. This modification primarily serves to adjust the timeline for proposal submissions for the referenced project.
    Amendment 0006 to Solicitation 36C25925R0057, issued by the Department of Veterans Affairs, Network Contracting Office 19, extends the offer receipt deadline to November 26, 2025, at 4:00 PM MST. This amendment primarily provides answers to additional questions from offerors, clarifying various aspects of the solicitation. Key clarifications include the VA's decision not to add separate Contract Line Item Numbers (CLINs) for individual product categories (e.g., modular ramps, vehicle lifts) or for one-person versus two-person pick-up/delivery, after-hours services, or cleaning of VA-owned equipment. The VA will pay a flat rate per job for a fixed-price IDIQ contract and will only reimburse mileage per trip, regardless of multiple drop-offs. Preventative maintenance is not required for patient equipment, but vehicle preventative maintenance reports are mandatory. The geographic scope covers numerous counties in Montana. All other terms and conditions of the solicitation remain unchanged, and offerors must acknowledge receipt of this amendment with their offers.
    This government file outlines a multi-year ordering schedule for various services, including minor, moderate, and major deliveries, grab bar installations, repairs, and rush deliveries, along with mileage costs. The contract period spans from September 1, 2025, to August 31, 2030, divided into a base ordering period and four subsequent ordering periods. Each period details specific quantities for each service, with quantities generally increasing annually. All services are quantity-priced with a unit of measure of "EA" (each). The document is structured to cover a five-year service requirement, indicating a consistent demand for these services over time. While unit and total prices are not specified, the consistent increase in quantities across ordering periods suggests an anticipated growth in service needs.
    The government document outlines a Request for Proposal (RFP) by the Department of Veterans Affairs (VA) for Durable Medical Equipment (DME) Services, designated specifically for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The contract will provide DME logistical support, including pick-up, delivery, repair, storage, assembly, and training for veterans in Montana. The contract has a total award amount of $19 million for a firm-fixed price, with a performance timeline from September 1, 2025, to August 31, 2030. Specific services include maintaining compliance with regulations, efficient scheduling of deliveries, and ensuring that medical equipment is delivered clean and properly assembled at veterans' residences. The contractor is also responsible for proper training of veterans and caregivers and must comply with Joint Commission standards or create a compliance plan. Additionally, it details procedures for reporting service refusals, tracking inventory, maintaining the safety and integrity of equipment, and adhering to patient rights regulations. The document highlights the VA's commitment to supporting veteran health needs and fostering business opportunities for service-disabled veterans by ensuring adherence to high service standards while emphasizing quality control and compliance.
    The Department of Veterans Affairs intends to solicit bids for a firm-fixed price contract to provide Durable Medical Equipment Services for the Montana VA Healthcare System. The relevant solicitation number is 36C25925R0057, with a response deadline of April 11, 2025, at 10:00 AM Mountain Time. This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and falls under the NAICS code 621610, which pertains to Home Health Care Services. The solicitation will be available for download around April 18, 2025, exclusively via the government's Contract Opportunities website, with no hard copies distributed. Offerors are responsible for following up on any amendments to the solicitation. This presolicitation notice serves to inform potential bidders of the upcoming opportunity in providing essential healthcare services to veterans in Montana, emphasizing the federal commitment to support veteran-owned businesses and ensure high-quality healthcare provisions.
    This government wage determination (No. 2015-5399, Revision No. 24, dated 12/23/2024) outlines minimum wage rates and benefits for service contract employees in specific Montana counties. It details two Executive Orders (EO 14026 and EO 13658) setting minimum hourly wages at $17.75 and $13.30, respectively, depending on the contract award/renewal date. The document lists numerous occupations, from Administrative Support to Transportation, with corresponding hourly rates and indicates occupations potentially eligible for higher minimum wages under the EOs. It also specifies fringe benefits, including health and welfare rates (with a separate rate for EO 13706-covered contracts establishing paid sick leave), vacation accrual, and eleven paid holidays. Special conditions for computer employees, air traffic controllers, weather observers (night/Sunday pay), hazardous duty differentials, and uniform allowances are detailed. The conformance process for unlisted job classifications is also thoroughly explained.
    The document details the Wage Determination No. 2015-5399 under the Service Contract Act, issued by the U.S. Department of Labor. It outlines minimum wage requirements for federal contracts subject to this act, referencing Executive Orders 14026 and 13658, which establish higher wage thresholds for workers. Specifically, for contracts initiated or extended after January 30, 2022, a minimum wage of $17.75 per hour applies, while contracts awarded between January 1, 2015, and January 29, 2022, must pay at least $13.30 per hour. The document includes a comprehensive list of occupations with associated wage rates and fringe benefits required in Montana counties. It reinforces that health and welfare benefits amount to $5.36 per hour, with added details about leave entitlements under Executive Order 13706. Additional instructions cover processes for classifying unlisted occupations and ensuring compliance with safety and hazard pay differentials. This wage determination is crucial for guiding contractors in fulfilling their wage obligations to employees under federal contracts, ensuring compliance with labor laws while maintaining equitable compensation standards.
    This Performance Work Statement outlines a non-personal service contract for the pick-up, delivery, repair, storage, assembly, set-up, and training for Durable Medical Equipment (DME) for the Montana VA Health Care System and its Community Based Outpatient Clinics. The contractor must be Joint Commission (JC) Accredited or equivalent in Home Care, maintaining accreditation throughout the contract. Services include managing a variety of medical equipment, from hospital beds to patient lifts, with strict timelines for routine (2 business days for delivery/pickup) and emergency orders (24-48 hours). Key requirements include qualified personnel, secure and segregated storage facilities (minimum 1,500 sq ft), properly equipped vehicles, comprehensive patient/caregiver training, and a robust tracking system for VA orders. The contractor is responsible for electrical safety inspections, proper disposal of non-serviceable equipment, and immediate reporting of incidents. Compliance with VA information security and privacy regulations (HIPAA, Privacy Act) is mandatory, including background checks for personnel and secure handling of VA records. The contractor must implement a Quality Control Program (QCP) and will be evaluated against a Quality Assurance Surveillance Plan (QASP) to ensure high standards of service, inventory management, staff training, and complaint resolution.
    This Performance Work Statement outlines the requirements for a non-personal service contract with the Department of Veteran Affairs (VA) for the pick-up, delivery, repair, storage, assembly, set-up, and training of Durable Medical Equipment (DME) for Veterans in the Montana VA Health Care System's service area. Key aspects include providing all necessary equipment, transportation, and supervision, with services ranging from standard hospital beds to vertical platform lifts. The contractor must be Joint Commission accredited or establish a plan for compliance, maintain a secure storage facility of at least 1,500 sq. ft., and ensure all personnel are qualified and trained, including specific certifications for certain equipment. The contract details strict timelines for routine (within 45-60 days) and emergency (24-48 hours) deliveries, invoicing procedures, patient/caregiver training, and a robust tracking system for all VA-owned equipment. Special emphasis is placed on maintaining patient privacy (HIPAA and Privacy Act compliance), security of VA information and assets, and adherence to various federal and VA security directives. The contractor is also required to implement a comprehensive quality control program, subject to VA surveillance, to ensure compliance with performance standards and address patient complaints effectively.
    The VA Notice of Limitations on Subcontracting—Certificate of Compliance for Services and Construction (JAN 2023) (DEVIATION) outlines subcontracting limits for VA contracts. Offerors must certify they will not pay more than a specified percentage of the government-paid amount to non-certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) or Veteran-Owned Small Businesses (VOSBs). For services, this limit is 50%; for general construction, 85%; and for special trade construction, 75%. The document clarifies that work subcontracted by similarly situated certified SDVOSB/VOSB subcontractors counts towards these limits, while material costs are excluded for construction. Acknowledging the certification's legal implications, it warns against false statements, which can lead to criminal, civil, or administrative penalties. Contractors must provide documentation to prove compliance, with failure to do so resulting in remedial action. The certification must be completed and returned with the offer for it to be considered for award.
    The document concerns the limitations on subcontracting for service and construction contracts awarded to Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran-Owned Small Businesses (VOSBs) under the Department of Veterans Affairs (VA). It outlines certification requirements under 38 U.S.C. 8127(l)(2), stipulating that for service contracts, no more than 50% of the government-paid amount can be subcontracted to non-certified firms, with similar limits of 85% for general construction and 75% for special trade contractors. The scope of work performed by certified subcontractors also counts towards these percentages. Failure to comply with these limitations may result in penalties, including debarment and legal actions. The document emphasizes the obligation of contractors to maintain records for compliance verification and requires formal submission of certification with bids, making non-compliant offers ineligible for evaluation. This protocol helps ensure that contract awards benefit SDVOSBs and VOSBs, in line with federal goals of enhancing economic opportunities for veteran-owned businesses.
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