The Lawton Indian Hospital, part of the Indian Health Service, seeks a contractor for a service agreement covering the Daytona Optos Cameras at three locations: Lawton, Anadarko, and Carnegie. The project entails a 12-month contract focused on on-site emergency and planned maintenance, including parts, labor, and software support. Contractors must provide written consent from Optos and ensure timely service visits within specified hours. Compliance with security and safety regulations is mandatory, including non-disclosure of sensitive information and adherence to a smoke-free policy. The contractor is responsible for furnishing all necessary personnel and materials for maintenance tasks and must coordinate closely with the hospital's designated representatives. The performance of the contractor will be evaluated on several criteria, including timeliness of service, quality standards, and customer satisfaction. Any amendments to the contract require written approval from the Contracting Officer. This statement highlights the government's commitment to maintaining critical health service capabilities through structured vendor agreements.