BFSU Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS) Survey
ID: BFSU-RFQ-26-007Type: Combined Synopsis/Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEBILLINGS AREA INDIAN HEALTH SVCBILLINGS, MT, 59107, USA

NAICS

Other Scientific and Technical Consulting Services (541690)

PSC

MEDICAL- GENERAL HEALTH CARE (Q201)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/workspace/contract/opp/1d8f1e5a4c5d4def9e998d68ba153b81/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service, is seeking qualified vendors to conduct the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey for the Blackfeet Service Unit (BFSU) in Browning, Montana. The primary objective of this procurement is to ensure compliance with quality assurance guidelines and to submit clinical inpatient discharge data, which is critical for avoiding a 2% annual cut in Medicare reimbursement. The selected contractor will be responsible for data analysis, generating monthly inpatient discharge lists for surveys, conducting interviews, and reporting to Quality Net, all in accordance with Centers for Medicare and Medicaid Services (CMS) requirements. Interested parties should note that the contract is set aside for small businesses, with a performance period starting January 19, 2026, and lasting through January 18, 2027, with four additional one-year options. For further inquiries, vendors can contact Shannon Connelly at shannon.connelly@ihs.gov or by phone at (406) 338-6452.

    Point(s) of Contact
    Shannon Connelly
    (406) 338-6452
    shannon.connelly@ihs.gov
    Files
    Title
    Posted
    A05 - SOW_HCAHPS_BFSU.pdf
    The Statement of Work outlines a project for the Blackfeet Community Hospital to comply with the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey and quality assurance guidelines. The project's purpose is to submit clinical inpatient discharge data to avoid a 2% annual cut in Medicare reimbursement. The scope includes performing data analysis, generating monthly lists of inpatient discharges for surveys, and executing the HCAHPS program in compliance with Centers for Medicare and Medicaid Services (CMS) requirements. The vendor will conduct interviews, report to Quality Net, and monitor communications to ensure ongoing compliance. The HCAHPS data will be used to abstract 100% of monthly inpatient discharges and provide feedback for improving services. The period of performance is one year, with four one-year options, extending from January 12, 2026, to January 11, 2031.
    Lifecycle
    Title
    Type
    BFSU Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS) Survey
    Currently viewing
    Combined Synopsis/Solicitation
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