The Department of Veterans Affairs (VA) is seeking proposals for a Software as a Service (SaaS) mentoring software platform to support its Institute for Learning, Education, and Development (ILEAD). This initiative aims to establish an enterprise mentoring program that enhances employee engagement through an automated mentor/mentee matching process. The solicitation, numbered 36C10B25R0013, invites small businesses capable of fulfilling the requirements to submit their proposals by March 28, 2025. The pilot phase of the software, which will support up to 10,500 users for a 12-month period, will be evaluated to determine if it meets VA expectations, potentially expanding to 20,000 users in a subsequent option period. Interested parties are advised to submit questions regarding the proposal by March 17, 2025. This solicitation underscores the VA's commitment to leveraging technology to enhance mentoring services for its employees.
The document is an amendment to a previous combined solicitation for Mentoring Software (Solicitation Number 36C10B25R0013) issued by the Department of Veterans Affairs (VA). The primary purpose of this amendment is to correct the proposal submission due date, which was inaccurately stated as March 19, 2025. The correct deadline for submitting proposals is now March 28, 2025, at 2:00 PM Eastern Time. All other terms and conditions of the solicitation remain unchanged. The contracting office is located at the VA Technology Acquisition Center in Eatontown, NJ, with Contract Specialist Lashell Garner being the primary point of contact for queries related to the solicitation. The document reflects standard processes for federal RFPs, ensuring all potential offerors are accurately informed of submission timelines to facilitate fair competition and compliance with federal procurement regulations.
The document is a Request for Proposal (RFP) issued by the Department of Veterans Affairs for a Mentoring Software Platform aimed at enhancing employee engagement within the Veterans Health Administration. It details the requirements for a Software as a Service (SaaS) solution that automates mentor-mentee matching while providing functionalities like customizable platforms, training resources, and integration with existing systems. The contract stipulates a budget of $34 million over a 12-month period with options for renewal, underscoring the importance of compliance with FedRAMP and VA security standards.
Key elements include the delivery timeline (45-60 days post-award), software licensing terms, and payment structure contingent on meeting security requirements. The software must be accessible under Section 508, ensure energy-efficient operations, and incorporate necessary security measures. Additionally, the contractor is responsible for the personnel security of their employees who will work on the contract, must comply with a rigorous quality control and performance monitoring system, and follow specific data handling and protection protocols stipulated by the VA.
This RFP not only seeks to fulfill the functional software needs of the VA but also emphasizes the adherence to regulatory frameworks, reflecting a commitment to enhancing organizational capacity while ensuring data security and privacy.