Commercial telephone services
ID: N0018926NCTAMSPhonesType: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE NAVYNAVSUP FLT LOG CTR NORFOLKNORFOLK, VA, 23511-3392, USA

NAICS

Wired Telecommunications Carriers (517111)

PSC

IT and Telecom - Network: Satellite Communications and Telecom Access Services (DG11)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Defense, through the Naval Supply Systems Command (NAVSUP) Fleet Logistics Center Norfolk, is seeking qualified sources to provide commercial telephone services for the Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT). The procurement aims to replace existing Time Division Multiplexing (TDM) services with modern telephony solutions across seven key Naval installations, including locations in Florida, Illinois, Pennsylvania, and Virginia, while supporting approximately 20,560 endpoints with advanced capabilities such as VoIP and SIP. This initiative is crucial for ensuring reliable communication infrastructure that meets modern standards, including compliance with emergency communication regulations. Interested businesses are encouraged to submit a Statement of Capabilities by January 6, 2026, at 9 AM EST, and can contact James Keegan or Samantha Miller for further information.

    Point(s) of Contact
    Files
    Title
    Posted
    NCTAMS LANT is issuing a Request for Information (RFI) to gauge commercial interest in providing a comprehensive telephone contract within its Area of Operations. The RFI seeks to replace existing Time Division Multiplexing (TDM) commercial telephony services with modern solutions across seven key Naval installations, including NAS Key West, NAVSTA Great Lakes, NAVSTA Norfolk, JEB Little Creek, NSA Mechanicsburg, NSA Philadelphia, and PNYA Philadelphia. The scope of work involves installing and supporting approximately 20,560 endpoints, with specific requirements for IP replacement and SIP capabilities at NAS Key West. The new system must be fully compatible with current Information Systems Platform (ISP) infrastructure, support various existing endpoint types, and interoperate with auxiliary voice systems like Enhanced 911 (E-911), Primary Crash Net (PCN), and Secondary Crash Net (SCN). Key system features include Automatic Call Distribution (ACD), Uniform Call Distribution (UCD), Call Trace, and Pre-Set Conference. Crucially, the vendor's solution must integrate seamlessly with Next Generation 911 (NG911) infrastructure, enabling advanced emergency communication features in compliance with Kari’s Law and the Ray Baum’s Act, and guarantee a minimum service availability of 99.9%.
    The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk has issued a Request for Information (RFI)/Sources Sought Notice to identify qualified sources for providing commercial telephone services to Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT). This is not a solicitation but a market research tool. The RFI seeks information from businesses, both small and large, interested in providing services at various Naval Air Stations and Naval Stations across Florida, Illinois, Pennsylvania, and Virginia. The anticipated contract type is an Indefinite-Delivery, Indefinite-Quantity with Firm, Fixed-Price provisions, with a 5-year ordering period starting around February 1, 2027. The NAICS code is 517111 (Wired Telecommunications Carriers) and the PSC is DG11 (IT and Telecom - Network: Satellite Communications and Telecom Access Services). Interested parties are requested to submit a Statement of Capabilities, including business details, proposed telephonic solutions (e.g., VoIP, 5G), and rough-order-of-magnitude (ROM) costs by January 6, 2026, at 9 AM EST. Submissions should be no more than 15 pages, in 12-point Times New Roman font.
    Lifecycle
    Title
    Type
    Sources Sought
    Similar Opportunities
    PHONE SOFTWARE
    Dept Of Defense
    The Defense Logistics Agency (DLA) Maritime Norfolk is seeking proposals from qualified small businesses for a firm-fixed-price contract to supply phone software, specifically the "SA PREFER SUPT AURA CORE SUITE R6 1YR PREPD" and "AURA CORE SUITE R6 NEW SOFTWARE LIC:1TDM-NU,1 IPSTA-CU," with a total requirement of 155 units for each item. This procurement is critical for enhancing communication security capabilities at the Norfolk Naval Shipyard, ensuring operational efficiency and reliability. Interested vendors must submit their quotes by 10:00 AM EST on January 7, 2026, with the anticipated delivery date set for four weeks post-award. For inquiries, contact Steven Treherne at steven.treherne@dla.mil or by phone at 757-278-5022, and ensure to reference solicitation number SPMYM126Q4010 in all correspondence.
    COMPACT TERMINAL
    Dept Of Defense
    The Department of Defense, through the Defense Logistics Agency, is soliciting bids for the procurement of a COMPACT TERMINAL, which falls under the NAICS code 334210 for Telephone Apparatus Manufacturing. The contract requires the manufacture and quality assurance of the COMPACT TERMINAL, with specific guidelines for inspection, packaging, and compliance with military standards. This equipment is crucial for supporting military communications and operations, ensuring that the necessary technology is available for effective defense logistics. Interested vendors should direct inquiries to Brittany Dennison at 614-693-0238 or via email at BRITTANY.DENNISON@DLA.MIL, and are advised to register for notifications through the Navy Electronic Commerce Online (NECO) system for updates on contract modifications and awards.
    MOBILE TELECOMMUNICATIONS SERVICES - NAVAL STATION ROTA, SPAIN
    Dept Of Defense
    The Department of Defense, through the Naval Supply Systems Command (NAVSUP) Fleet Logistics Center Sigonella Naples Office, is seeking sources for mobile telecommunications services at Naval Station Rota, Spain. The procurement aims to establish a five-year contract to provide secure, reliable mobile communication services, including 4G/5G voice, messaging, video, and data services, along with mobile devices and associated infrastructure. These services are critical for supporting U.S. Naval, Joint, and Coalition forces, ensuring comprehensive coverage throughout Spain and various international locations without incurring roaming charges. Interested parties are encouraged to submit their responses to the Sources Sought Questions by January 12, 2026, with an estimated contract value of $3 million, and can contact Keishla Valenzuela at keishla.a.valenzuela.civ@us.navy.mil for further information.
    Procurement request for Voice Over Internet Protocol (VOIP) Support Services.
    Dept Of Defense
    The Department of Defense, specifically the Naval Surface Warfare Center Carderock Division (NSWCCD), is soliciting quotes for Voice Over Internet Protocol (VOIP) Support Services, with a focus on upgrading and integrating a new Cisco VOIP solution at its facilities in Bethesda, Maryland. The procurement is set aside for Women-Owned Small Businesses (WOSB) and aims to provide comprehensive engineering support, including configuration, deployment, and sustainment of the VOIP system, which is critical for modernizing communication infrastructure across multiple sites. Interested contractors must submit their quotes by January 7, 2026, following a site visit scheduled for December 9, 2025, and can direct inquiries to Christopher C. Rolince at christopher.c.rolince.civ@us.navy.mil or by phone at 757-513-7247.
    IT and Telecom
    Dept Of Defense
    The Department of Defense, specifically the Naval Air Warfare Center Aircraft Division (NAWCAD), is seeking small businesses to participate in a Blanket Purchase Agreement (BPA) for IT and telecom services, including help desk support and productivity tools. This procurement aims to streamline the acquisition process for various commodities essential to naval operations, facilitating quicker responses to operational needs through multiple BPAs awarded to qualified vendors. The selected vendors will be required to submit a capabilities statement and must be registered in the System for Award Management (SAM) with a valid CAGE Code, with responses due by March 11, 2026. Interested parties can direct inquiries to Karin Quagliato at karin.a.quagliato.civ@us.navy.mil, and must include the synopsis number N6833525Q0321 in their correspondence.
    MODEM ASSEMBLY COMM
    Dept Of Defense
    The Department of Defense, specifically the Department of the Navy through NAVSUP Weapon Systems Support Mechanicsburg, is soliciting proposals for the repair of the Modem Assembly Communication. This procurement aims to ensure the operational readiness of critical communication equipment, with a focus on achieving a Repair Turnaround Time (RTAT) of 80 days. The successful contractor will be responsible for adhering to strict quality assurance standards and must provide detailed pricing and capacity information in their quotes. Interested vendors should reach out to Nicole Diehl at 717-605-5415 or via email at NICOLE.A.DIEHL.CIV@US.NAVY.MIL for further details and to submit their proposals.
    JB-MDL Base Telecommunications Systems Maintenance
    Dept Of Defense
    The Department of Defense, specifically the Department of the Air Force, is seeking proposals for a Base Telecommunications Systems Maintenance contract at Joint Base McGuire-Dix-Lakehurst, New Jersey. The contractor will be responsible for providing comprehensive maintenance services for the Base Telecommunications System (BTS), ensuring 24/7 availability of voice, video, and data services, including legacy and VoIP systems, as well as performing monthly operations and maintenance tasks. This contract is critical for supporting mission-essential functions and will be awarded as a fixed-price requirements contract with a base period from March 1, 2026, to February 28, 2027, and four additional one-year option periods. Interested contractors must submit their proposals by January 20, 2026, and can direct inquiries to Rick Driscoll at richard.driscoll.2@us.af.mil or by phone at 609-754-5922.
    PROVIDE, INSTALL, AND MAINTAIN A COMMERCIAL BUSINESS LINE AT 64 KB IN NY
    Dept Of Defense
    The Department of Defense, through the Defense Information Systems Agency (DISA), is soliciting proposals for the provision, installation, and maintenance of a commercial business line at 64 KB in New York. This procurement is aimed at acquiring telecommunications services, specifically under the NAICS code 517111, which pertains to Wired Telecommunications Carriers, and is critical for ensuring reliable communication capabilities within the agency. Interested vendors must have a DITCO Basic Agreement to access the solicitation documents, and proposals are due by the specified deadline, with evaluations based on the lowest price technically acceptable (LPTA) criteria. For further inquiries, potential bidders can contact Benjamin Sparlin or Angelina Hutson via their provided email addresses.
    R426--Northport Switchboard/Dispatch Services
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking qualified contractors to provide Switchboard and Dispatch Services at the Northport VA Medical Center in Northport, NY. The procurement aims to secure a Firm Fixed Price contract for comprehensive switchboard operations, including the management of telephone operators and emergency dispatchers, utilizing Cisco Webex and Finesse systems, with coverage required 24/7, including federal holidays. This service is critical for ensuring timely and efficient communication within the medical center, particularly for emergency situations. Interested Service-Disabled Veteran-Owned Small Businesses (SDVOSB) must submit their qualifications, including professional capabilities and references, by November 21, 2025, at 12:00 PM via email to Clifford.Harrison@va.gov, as this Sources Sought Notice will inform the acquisition strategy.
    Amend 001 RFQ: Start a 200 MB commercial circuit Intra-Europe.
    Dept Of Defense
    The Department of Defense, through the Defense Information Systems Agency (DISA), is soliciting quotes for the establishment of a 200 MB commercial circuit for intra-Europe communications. This procurement is aimed at enhancing telecommunications capabilities and requires compliance with specific commercial item terms and conditions as outlined in the solicitation. The opportunity is significant for telecommunications providers, as it involves a request for quotes (RFQ) under the NAICS code 517111, with no small business set-aside applicable. Interested vendors must submit their quotes by January 9, 2026, and can reach out to Brett Kaufman or Sarah Tyler via email for further inquiries.