Commercial telephone services
ID: N0018926NCTAMSPhonesType: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE NAVYNAVSUP FLT LOG CTR NORFOLKNORFOLK, VA, 23511-3392, USA

NAICS

Wired Telecommunications Carriers (517111)

PSC

IT and Telecom - Network: Satellite Communications and Telecom Access Services (DG11)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/workspace/contract/opp/9fa0e80ae4544d488d4ae5ba3f2fab43/view
Timeline
    Description

    The Department of Defense, through the Naval Supply Systems Command (NAVSUP) Fleet Logistics Center Norfolk, is seeking qualified sources to provide commercial telephone services in support of the Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT). The procurement aims to replace existing Time Division Multiplexing (TDM) services with modern telephony solutions across seven key Naval installations, including locations in Florida, Illinois, Pennsylvania, and Virginia, while supporting approximately 20,560 endpoints with advanced features such as Automatic Call Distribution and integration with Next Generation 911 infrastructure. Interested businesses are invited to submit a Statement of Capabilities by January 6, 2026, detailing their qualifications and proposed solutions, with the anticipated contract type being an Indefinite-Delivery, Indefinite-Quantity contract starting around February 1, 2027. For further inquiries, interested parties may contact James Keegan or Samantha Miller via their provided email addresses.

    Point(s) of Contact
    James Keegan
    james.p.keegan7.civ@us.navy.mil
    Samantha Miller
    samantha.a.miller77.civ@us.navy.mil
    Files
    Title
    Posted
    NCTAMS LANT AOR_Commercial Telephone Contract_PWS.pdf
    NCTAMS LANT is issuing a Request for Information (RFI) to gauge commercial interest in providing a comprehensive telephone contract within its Area of Operations. The RFI seeks to replace existing Time Division Multiplexing (TDM) commercial telephony services with modern solutions across seven key Naval installations, including NAS Key West, NAVSTA Great Lakes, NAVSTA Norfolk, JEB Little Creek, NSA Mechanicsburg, NSA Philadelphia, and PNYA Philadelphia. The scope of work involves installing and supporting approximately 20,560 endpoints, with specific requirements for IP replacement and SIP capabilities at NAS Key West. The new system must be fully compatible with current Information Systems Platform (ISP) infrastructure, support various existing endpoint types, and interoperate with auxiliary voice systems like Enhanced 911 (E-911), Primary Crash Net (PCN), and Secondary Crash Net (SCN). Key system features include Automatic Call Distribution (ACD), Uniform Call Distribution (UCD), Call Trace, and Pre-Set Conference. Crucially, the vendor's solution must integrate seamlessly with Next Generation 911 (NG911) infrastructure, enabling advanced emergency communication features in compliance with Kari’s Law and the Ray Baum’s Act, and guarantee a minimum service availability of 99.9%.
    Request for Information (RFI)_VOIP IDIQ.pdf
    The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk has issued a Request for Information (RFI)/Sources Sought Notice to identify qualified sources for providing commercial telephone services to Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT). This is not a solicitation but a market research tool. The RFI seeks information from businesses, both small and large, interested in providing services at various Naval Air Stations and Naval Stations across Florida, Illinois, Pennsylvania, and Virginia. The anticipated contract type is an Indefinite-Delivery, Indefinite-Quantity with Firm, Fixed-Price provisions, with a 5-year ordering period starting around February 1, 2027. The NAICS code is 517111 (Wired Telecommunications Carriers) and the PSC is DG11 (IT and Telecom - Network: Satellite Communications and Telecom Access Services). Interested parties are requested to submit a Statement of Capabilities, including business details, proposed telephonic solutions (e.g., VoIP, 5G), and rough-order-of-magnitude (ROM) costs by January 6, 2026, at 9 AM EST. Submissions should be no more than 15 pages, in 12-point Times New Roman font.
    Lifecycle
    Title
    Type
    Commercial telephone services
    Currently viewing
    Sources Sought
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