IT Support Services Fort Novosel
ID: PANMCC-24-P-0000018264Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW6QM MICC-FT LEONARD WOODFORT LEONARD WOOD, MO, 65473-0140, USA

NAICS

Computer Facilities Management Services (541513)
Timeline
    Description

    The Department of Defense, specifically the Department of the Army, is seeking sources for IT Support Services at Fort Novosel, aimed at enhancing the operational capabilities of the United States Army Aviation Center of Excellence (ACOE). The procurement involves a Performance Work Statement (PWS) that outlines the need for non-personal IT services, including customer support, system administration, cybersecurity, and logistics, with a phased contract period beginning in late 2025. This initiative is crucial for maintaining effective IT functionality and compliance with Department of Defense standards, ensuring that the contractor can manage a range of tasks while upholding security protocols and performance expectations. Interested parties can contact Faith A. Chaney at faith.a.chaney.civ@army.mil or Candi Caquelin at candi.l.caquelin.civ@army.mil for further details.

    Files
    Title
    Posted
    The Performance Work Statement (PWS) outlines Information Technology Systems Services (ITSS) contract requirements for the United States Army Aviation Center of Excellence (ACOE) G-6. This contract emphasizes non-personal services, where the contractor must provide all necessary personnel and resources for IT support, encompassing services such as customer support, system administration, cybersecurity, and logistics. Key aspects include a phased contract period starting from late 2025, with an initial thirty-day transition period leading into an eleven-month base year followed by four optional years. The contractor is obligated to maintain a Quality Control Plan (QCP), ensuring compliance with performance standards while providing regular updates to the government. A comprehensive security framework is detailed, requiring contractors to uphold security clearances, handle classified information, and adhere to strict personnel training protocols. The contractor is responsible for a diverse range of tasks supporting ACOE's objectives, including network support, help desk services, and effective program management under the guidelines established by DoD standards. Overall, this PWS serves as a blueprint for enhancing IT functionality within the ACOE framework while ensuring stringent compliance with government policies and performance expectations.
    Lifecycle
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