HQ AETC IT Support Services
ID: FA301625F0005Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA3016 502 CONS CLJBSA LACKLAND, TX, 78236-5286, USA

NAICS

Computer Facilities Management Services (541513)

PSC

IT AND TELECOM - COMPUTE SUPPORT SERVICES, NON-HPC (LABOR) (DB02)

Set Aside

SBA Certified Women-Owned Small Business (WOSB) Program Set-Aside (FAR 19.15) (WOSB)
Timeline
    Description

    The Department of Defense, through the Air Education and Training Command (AETC), is soliciting proposals from Women-Owned Small Businesses (WOSB) for IT support services under solicitation number FA301625R0005. The contractor will be responsible for providing comprehensive IT support, including administration and technical assistance for both unclassified and classified networks, software license management, and asset oversight for approximately 1,230 users across various AETC units. This contract, valued at up to $37 million, is crucial for maintaining operational readiness and effective military training operations, with a performance period from March 29, 2025, to March 28, 2030. Interested vendors should contact Michelle Watkins at michelle.watkins.4@us.af.mil or 210-652-0230 for further details and must adhere to the requirements outlined in the Performance Work Statement (PWS) and associated documents.

    Files
    Title
    Posted
    This Performance Work Statement (PWS) outlines the requirements for IT support services at Headquarters Air Education and Training Command (HQ AETC), as detailed in solicitation number FA301625R0005. The main objective is to deliver timely and effective IT assistance to specified AETC units, covering both unclassified and classified networks. The contractor is responsible for IT infrastructure management, system administration, software license management, and IT asset oversight, supporting approximately 1,230 users across multiple directorates. Key responsibilities include on-site technical support, managing trouble ticket systems, performing software updates, and maintaining compliance with Air Force standards. The contractor must ensure that personnel possess requisite qualifications and adhere to security protocols, specifically requiring a Secret clearance for employees. Regular performance reporting and compliance with federal regulations are mandated, along with quality control measures. Overall, this document emphasizes the integral nature of IT services in supporting the operational readiness of HQ AETC, reflecting standard practices for federal RFPs and grants aimed at enhancing mission efficiency within government agencies.
    The Quality Assurance Surveillance Plan (QASP) outlines a systematic approach for the effective oversight of IT service contracts within the Air Education & Training Command. The primary aim is to ensure compliance with the Performance Work Statement (PWS) by various units, specifically addressing the management of IT resources, support for end users, and software license management. A Multi-Functional Team (MFT) is established to facilitate collaboration and effective acquisition management, with defined responsibilities for key stakeholders, including the Contracting Officer Representative (COR) and the Contracting Officer (CO), ensuring quality assurance through meticulous performance monitoring and documentation. The performance assessment is structured around defined objectives, with specific metrics and thresholds for evaluating contractor effectiveness in service delivery. Surveillance methods involve periodic inspections and corrective actions on unacceptable service occurrences. Additionally, the plan mandates contractor manpower reporting and adherence to regulations regarding trafficking in persons. Overall, the QASP emphasizes sound performance management practices to achieve cost efficiencies and uphold mission objectives in government contracts for IT services.
    This document, titled "Register of Wage Determinations Under the Service Contract Act," outlines wage requirements for federally funded contracts in Texas, specifically the counties of Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, and Wilson. The report dictates minimum wage rates for various occupations under two Executive Orders, requiring different rates based on the contract's timing. For contracts starting or extended after January 30, 2022, employees must receive at least $17.75 per hour; for contracts awarded between January 1, 2015, and January 29, 2022, the minimum is $13.30 per hour. Occupational wage rates are detailed in a comprehensive table categorized by job functions, including administrative support, automotive services, food preparation, and health occupations. Additionally, fringe benefits such as health and welfare, vacation, and paid holidays are mandated. Importantly, Executive Orders addressing paid sick leave for federal contractors are applicable, ensuring worker protections. Overall, this document serves as a regulatory framework for wage determination related to federal contracts, reinforcing the government's commitment to fair compensation in publicly funded projects, thus aligning with broader labor standards and worker rights within government procurement practices.
    The document at hand appears to be referencing a technical issue with an Adobe Reader PDF viewer, as no content from a government file regarding RFPs or grants has been provided. As such, no specific analysis or summary of an actual government document can be executed. Typically, such files would include requests for proposals (RFPs) or grants aimed at various governmental levels—federal, state, or local—outlining funding opportunities or special projects. The desired approach in summarizing would involve highlighting the main objective, specific criteria, and application guidelines of a given RFP or grant, providing necessary details for stakeholders. However, without concrete data or context from an actual document, it remains impossible to fulfill the request effectively. Thus, a summary cannot be generated based on the existing content or lack thereof.
    The document is a performance questionnaire related to the AETC IT Support Services contract (FA301625R0005). It is designed to gather evaluative information about a contractor's past performance in fulfilling contractual obligations within the last three years. The questionnaire requires details such as the contractor's name, project description, period of performance, and the respondent's contact information. It features a rating scale from 1 (unsatisfactory) to 5 (very good) to assess various aspects of the contractor's performance, including management capabilities, personnel quality, adherence to quality control plans, timely problem resolution, responsiveness to contract changes, and overall performance. The respondents must also indicate whether the contractor has received any formal notices of deficiencies and whether they would choose to reaward contracts to the contractor. This performance assessment is crucial for the government to make informed decisions regarding contractors' qualifications for future projects, emphasizing the importance of accountability and quality in public service contracts.
    The AETC IT Support Services RFQ # FA301625R0005 outlines the requirements for bidders to provide documentation related to their past performance on contracts, specifically detailing services rendered as either a prime or subcontractor. Vendors must include contract numbers, a description of work performed—highlighting the number of full-time equivalents (FTEs), positions, and workload percentages—along with the contract period and values. Additionally, details of any subcontractors, affiliates, or joint ventures involved must be presented, including their specific functions and the distribution of work and costs. This information is essential for evaluating the capabilities and experiences of potential bidders in providing IT support services. The document emphasizes thoroughness in reporting past performance to support the assessment of proposals within the context of federal and state/local government procurement processes.
    The document outlines a solicitation for a contract specifically aimed at Women-Owned Small Businesses (WOSB) to provide IT support services for the U.S. Air Education and Training Command (AETC). The contract, designated as FA301625R0005, spans from March 29, 2025, to March 28, 2030, with a total estimated budget of up to $37 million. It includes firm fixed pricing for different personnel roles, such as Client System Technicians (CST) and Program Managers, with specified monthly service rates. Each task order will require adherence to the Performance Work Statement (PWS) for service delivery and contract compliance. Key administrative information includes acceptance protocols, payment processing through the Wide Area WorkFlow (WAWF), and special contract clauses imperative for execution, like service contract labor standards and various compliance responsibilities. The solicitation underscores the federal commitment to enhancing opportunities for economically disadvantaged women-owned businesses and emphasizes the need for qualified service providers to support military training operations securely and effectively. Overall, the document serves as a formal invitation to submit proposals aligned with federal procurement goals, reinforcing inclusivity and quality in government contracting.
    Lifecycle
    Title
    Type
    Solicitation
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