Mashpee Wampanoag Health Service Unit's outpatient clinic After Hours Phone Services
ID: IHS1505033Type: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICENASHVILLE AREA INDIAN HEALTH SVCNASHVILLE, TN, 37214, USA

NAICS

Telephone Answering Services (561421)

PSC

MEDICAL- GENERAL HEALTH CARE (Q201)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/1c0b4fa1ac154771b6024e222ad7700d/view
Timeline
    Description

    The Department of Health and Human Services, through the Indian Health Service, is seeking qualified contractors to provide after-hours telephone triage and assessment services for the Mashpee Wampanoag Health Service Unit's outpatient clinic located in Mashpee, Massachusetts. The contractor will be responsible for offering non-emergency nurse advice during specified hours, ensuring compliance with HIPAA and HITECH regulations, managing physician on-call schedules, and generating monthly call reports, all while maintaining patient data security. This procurement underscores the government's commitment to enhancing healthcare accessibility and operational efficiency for the community. Interested firms must respond via email to Velvett Cummins at velvett.cummins@ihs.gov, with a maximum budget of $12,000 annually and a performance period of one year with four optional extensions.

    Point(s) of Contact
    Velvett Cummins
    velvett.cummins@ihs.gov
    Files
    Title
    Posted
    IHS IEE Form.pdf
    The Indian Health Service's Office of Management Services has issued a representation form in accordance with the Buy Indian Act (25 U.S.C. 47) for solicitations, sources sought notices, and Requests for Information (RFIs). This form requires Offerors to self-certify their status as an “Indian Economic Enterprise,” which includes maintaining this status at the time of offering, at contract award, and throughout contract performance. If an enterprise becomes ineligible at any point, it must promptly inform the Contracting Officer. Additionally, Offerors must be registered with the System of Award Management (SAM), and any false information provided can result in severe legal penalties under federal laws. The form also seeks confirmation from the 51% owner of the enterprise, requires a certifying signature, and includes fields for the name of the federally recognized tribal entity and the business name. The document underscores the significance of integrity and compliance within the constraints of federal contracting aimed at supporting Indian Economic Enterprises, ensuring that set-aside contracts align with the objectives of the Buy Indian Act.
    SOW _Phone Services.docx
    The Mashpee Wampanoag Health Service Unit seeks a contractor to provide after-hours telephone triage and assessment services for its outpatient clinic located in Mashpee, MA. The contractor's responsibilities include offering non-emergency nurse advice from 4:30 PM to 8:00 AM on weekdays, 24 hours on weekends and holidays, and ensuring compliance with HIPAA and HITECH regulations to protect patient data. Services must include accepting calls from the clinic’s answering system, generating monthly call reports, and providing education materials for patients. The contractor will also manage physician on-call schedules and offer paging options for additional support. A firm fixed price structure is established, allowing a blanket purchase order (BPA) with a maximum budget of $12,000 annually. The period of performance includes a base year plus four optional periods. Invoicing will occur quarterly, with the first deliverable of services due 30 days post-award. This project underscores the government's commitment to providing accessible healthcare services while ensuring data security and operational efficiency.
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