The Request for Information (RFI) seeks capable vendors to provide Travel Management Services for the Corporation for National and Community Service (AmeriCorps). This RFI is intended for market research and not as a solicitation. The project encompasses a Statement of Work (SOW) that details the scope, which includes comprehensive reservation and fulfillment services for AmeriCorps members traveling across diverse destinations, ensuring compliance with Federal Travel Regulations. The anticipated contract duration spans one base year from July 31, 2025, with four one-year options. Prospective vendors must demonstrate their competencies via a supported submission and provide specific information regarding business classification and GSA contracts. The Contractor will manage travel arrangements including ticketing, accommodations, technology support, and traveler assistance. Additionally, the contractor must maintain communication channels 24/7 for reservations, manage traveler profiles, and ensure quality control. Compliance with accessibility standards for individuals with disabilities and timely reporting to AmeriCorps is also required. Overall, this document frames a comprehensive approach to fulfilling AmeriCorps’ travel needs while emphasizing service quality, regulatory adherence, and operational accountability.
The document outlines a Statement of Work (SOW) for Travel Management Services specifically designed for AmeriCorps member travel. AmeriCorps, a federal agency focused on community service and civic engagement, seeks to procure a contractor to manage travel arrangements for its members across diverse locations in the United States and its territories. The project spans from July 31, 2025, through July 30, 2026, with options for four additional annual renewals.
Key service components include comprehensive travel reservation solutions—both self-service and agent-assisted—across various transportation modes, adherence to Federal Travel Regulations, and support for international travel where necessary. The contractor is also responsible for creating traveler profiles, managing ticketing processes, and ensuring quality control during travel bookings. Requirements extend to accommodations for individuals with disabilities, emergency support, and robust reporting frameworks to track travel expenses and compliance.
A Project Manager and qualified personnel will oversee the contract, maintaining strict standards of communication, efficiency, and compliance throughout the service period. This SOW represents a structured effort by AmeriCorps to streamline and enhance the travel process for its members, reflecting the agency's dedication to effective travel management in support of its mission.