Language Translation and Interpretation Services in Support of Weed Army Community Hospital, Fort Irwin, CA
ID: W81K0025QA050Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW40M MRC0 WESTJBSA FT SAM HOUSTON, TX, 78234-4504, USA

NAICS

Translation and Interpretation Services (541930)

PSC

SUPPORT- ADMINISTRATIVE: TRANSLATION AND INTERPRETING (R608)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/395dc60d95854685a731a8eace26cc0a/view
Timeline
    Description

    The Department of Defense is soliciting proposals for Language Translation and Interpretation Services to support the Weed Army Community Hospital located in Fort Irwin, California. The contract requires comprehensive language services, including over-the-phone and video interpretation, as well as written translation in multiple languages, ensuring 24/7 availability to facilitate effective communication between healthcare providers and patients. This initiative is crucial for enhancing patient care within the military healthcare system by ensuring accurate and timely communication, particularly in medical contexts. Interested small businesses must submit their quotes by May 9, 2025, at 11:00 AM Central Time, and can direct inquiries to Kacie Burris at kacie.r.burris.civ@health.mil or Christopher Gregory at christopher.a.gregory11.civ@health.mil.

    Point(s) of Contact
    Kacie Burris
    kacie.r.burris.civ@health.mil
    Christopher Gregory
    christopher.a.gregory11.civ@health.mil
    Files
    Title
    Posted
    20250430 W81K00-25-Q-A050-0001.pdf
    The document serves as an amendment to a previously issued solicitation, extending the deadline for submission of offers for a specific contract (W81K0025QA050) to May 7, 2025, at 11:00 AM Central Time. It emphasizes the requirement for contractors to acknowledge receipt of this amendment using specified methods, emphasizing that failure to do so before the stated deadline may lead to the rejection of their offer. The document also notes that while certain changes regarding the response due date are made, all other terms and conditions of the solicitation remain unchanged. The amendment is issued by the Medical Readiness Contracting Office West, located at JBSA Ft Sam Houston, TX. This amendment is part of standard government contracting practices to inform bidding parties of updates and reinforce procedural compliance for submissions, underscoring the importance of adherence to outlined timelines and requirements within federal RFP processes.
    20250432 W81K00-25-Q-A050.pdf
    The document outlines a solicitation for Language Translation and Interpretation Services for the Weed Army Community Hospital in Fort Irwin, CA. Its primary purpose is to provide comprehensive language interpretation, including over-the-phone and video interpretation services, as well as written translation in multiple languages, ensuring 24/7 availability to assist in medical communications between healthcare providers and patients. The contractor will be responsible for supplying all necessary resources and ensuring the qualifications of interpreters, including certifications in medical terminology and compliance with HIPAA regulations. The scope includes various services like American Sign Language interpretation and the translation of critical medical documents, with specified turnaround times. The contract emphasizes confidentiality, timely reporting of service usage, and adherence to regulatory standards, including responding to any breaches of patient information. Additionally, it specifies the inspection and acceptance criteria for delivered services and outlines federal contractual requirements, including specific clauses for small business participation and cybersecurity. Overall, this solicitation reflects the government’s commitment to enhancing patient care by ensuring effective communication through professional language services within its military healthcare system.
    20250506 W81K00-25-Q-A050-0002.pdf
    The government document outlines an amendment to a solicitation for language translation and interpretation services at the Weed Army Community Hospital, Fort Irwin, California. Key changes include an extension of the proposal submission deadline to May 9, 2025, and updated performance work statement details. The contractor is tasked with providing comprehensive services, including over-the-phone and written translations, as well as American Sign Language interpretation available 24/7. Clarifications were provided regarding Neural Machine Translation (NMT), indicating that this service is distinct to ensure contextually accurate translations which will be reviewed by qualified human linguists. The document also stipulates strict confidentiality and HIPAA compliance measures, addressing the contractor's obligations to safeguard patient information. Additional requirements include a cancellation policy for scheduled services, adherence to quality standards, and ethical conduct in handling media inquiries. Moreover, the contractor must ensure that personnel do not appear on the government’s exclusion lists to avoid penalties. This solicitation reflects a commitment to high-quality patient communication services supporting the Defense Health Agency's mission.
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