The Joint Personnel Recovery Agency (JPRA) is seeking contractors to provide alarm monitoring services for its facilities in Spokane, Washington, as outlined in the Statement of Work (SOW) dated February 13, 2025. The contractor is tasked with monitoring ten alarm accounts, delivering timely notifications of alarm conditions, and ensuring adherence to established security protocols. Key responsibilities include monthly reports to the JPRA point of contact (POC), monitoring for low battery signals and trouble alerts, and conducting thorough testing of alarm systems to ensure functionality. The contractor must demonstrate at least two years of relevant experience and will need to coordinate any changes to alarm accounts, while maintaining strict compliance with security requirements, including background checks for personnel. All deliverables must meet government standards and quality controls, with ownership of materials and documentation resting with the U.S. Government. The monitoring will occur continuously, 24/7, with all critical issues communicated promptly to the JPRA POC. The comprehensive surveillance initiative evidences the government’s commitment to maintaining robust security measures at its personnel recovery facilities, ensuring a responsive and efficient alarm management system.