6515--Qmatic System Upgrade | Brand Name Only
ID: 36C25625Q0779Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF256-NETWORK CONTRACT OFFICE 16 (36C256)RIDGELAND, MS, 39157, USA

NAICS

Other Computer Related Services (541519)

PSC

MEDICAL AND SURGICAL INSTRUMENTS, EQUIPMENT, AND SUPPLIES (6515)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Original Source

https://sam.gov/opp/9e27067d1ec94597a4eea608d429c44f/view
Timeline
    Description

    The Department of Veterans Affairs is seeking qualified vendors for the upgrade of the Qmatic system at the Michael E. DeBakey VA Medical Center in Houston, Texas. This Sources Sought Notice aims to identify potential sources for a procurement strategy that may include Service-Disabled Veteran-Owned Small Business (SDVOSB) set-asides, sole source, or unrestricted approaches, focusing on the Qmatic Orchestra 7 upgrade and related services. The upgrade is critical for enhancing patient management capabilities, improving workflow, and increasing patient satisfaction through features such as real-time notifications and digital displays. Interested parties must submit their responses, demonstrating their business size and socio-economic status, to Contract Specialist Robert (Dustan) Arabie at robert.arabie@va.gov by 4:00 PM CST on April 14, 2025.

    Point(s) of Contact
    Robert (Dustan) ArabieContract Specialist
    (337) 244-7254
    robert.arabie@va.gov
    Files
    Title
    Posted
    36C25625Q0779.docx
    The Department of Veterans Affairs has issued a Sources Sought Notice regarding an upgrade of the existing Qmatic system at the Michael E. DeBakey VA Medical Center in Houston, Texas. This notice seeks to identify potential sources for the procurement strategy, which may involve small business set-asides, sole source or unrestricted approaches. The required items include multiple components of the Qmatic Orchestra 7 upgrade and related services. This notice serves as an informational request, not a solicitation for proposals or quotations. Responses must demonstrate business size, socio-economic status, and compliance with regulations such as being registered in the System for Award Management (SAM). Businesses must not mark responses as proprietary and are encouraged to provide evidence that their offerings could meet the government’s needs. All information received by the specified response date will be considered in determining the procurement process. This inquiry reflects the VA’s commitment to improving its services through modern technology and collaboration with qualified vendors.
    Statement of Work Draft.docx
    The draft Statement of Work outlines the requirements for upgrading the Qmatic queuing system at the Michael E. DeBakey VA Medical Center in Houston, Texas. The contractor is tasked with providing new equipment and installation services for the Qmatic Orchestra 7 system in the Pathology Laboratory and Pharmacy care lines, as the existing system has reached the end of its useful life. This upgrade aims to enhance workflow and patient satisfaction through improved patient management capabilities, such as real-time notifications, verbal guidance, and digital displays for appointments and medication readiness. The document specifies the necessary components and quantities for the system overhaul, including software licenses, kiosks, and hardware. Additionally, it emphasizes the need for coordination during installation to ensure minimal disruption to ongoing operations. Overall, the project highlights the VA’s commitment to leveraging technology to improve patient care and administrative efficiency at its facilities.
    Lifecycle
    Title
    Type
    6515--Qmatic System Upgrade | Brand Name Only
    Currently viewing
    Sources Sought
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