DE01--Copy of Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA) (VA-25-00000385)
ID: 36C10B24R0053Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Computer Facilities Management Services (541513)

PSC

IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor) (DE01)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking qualified contractors to provide a Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA) to enhance its technology capabilities. This procurement aims to secure a Firm-Fixed Price Delivery Order valued at approximately $37 million, focusing on project management, infrastructure support, and technical services essential for maintaining the VA's extensive Cisco network infrastructure. The contract is critical for ensuring operational reliability and security for over 420,000 Cisco devices, with a response deadline for proposals set for September 23, 2024, at 9:00 AM Eastern Time. Interested parties should direct inquiries to Contracting Officer Matthew Newell at Matthew.Newell@va.gov or call 848-377-5199 for further details.

    Point(s) of Contact
    Matthew NewellContracting Officer
    (848) 377-5199
    Matthew.Newell@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) has released a draft Request for Proposal (RFP) for the Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA). The final RFP is expected to be formally issued soon, with a submission deadline set for September 19, 2024, at 5:00 PM Eastern Time. Interested parties should review the attached draft and direct any inquiries to the designated contacts at the VA. The project falls under the Product Service Code DE01 and is classified under NAICS code 541513, which relates to various technical services. The contracting office is located in Eatontown, NJ, with archiving of related materials to occur 60 days post-deadline. This RFP highlights the VA's commitment to enhancing its technological capabilities and encourages qualified vendors to prepare for imminent proposal submissions.
    The document is an amendment to a previous combined solicitation regarding the Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA) under Solicitation Number 36C10B24R0053. The contracting office is the Department of Veterans Affairs, located in Eatontown, NJ, with a response deadline set for September 23, 2024, at 8:00 AM Eastern Time. The relevant NAICS code is 541513, related to the provision of computer facilities management services. The solicitation does not utilize Recovery Act funds and is not set aside for small businesses. Contact points for further inquiries include Contracting Officer Matthew Newell and Contract Specialist Evan Lee, whose email addresses are provided. The document emphasizes that further details can be found on an attached continuation page, which outlines the scope or conditions of the solicitation. This amendment reflects ongoing federal procurement processes aimed at enhancing the capabilities of the Veterans Affairs technology infrastructure.
    The document pertains to an amendment related to a Combined Solicitation for the Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA), designated under Solicitation Number 36C10B24R0053 by the Department of Veterans Affairs. It specifies a response deadline of September 23, 2024, at 8:00 AM Eastern Time and details that there are no Recovery Act funds associated with this request. The technical service falls under Product Service Code DE01 and NAICS Code 541513. The Contracting Office is located at the Department of Veterans Affairs Technology Acquisition Center in Eatontown, NJ, with Matthew Newell serving as the primary point of contact. Attached to the solicitation is supplementary information, including a document titled "Questions and Answers_OGC 9.17.24_v2." This amendment allows for further clarification on the solicitation while adhering to federal guidelines for transparency and accessibility for potential bidders.
    The document presents an amendment to a previous combined solicitation for the Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA), designated with solicitation number 36C10B24R0053. It is issued by the Department of Veterans Affairs, specifically from the Technology Acquisition Center in Eatontown, NJ. The response deadline for interested parties is set for September 23, 2024, at 9:00 AM Eastern Time. This amendment includes the addition of a J+A (justification and approval) document that was previously omitted in error. The contracting office does not utilize Recovery Act funds for this solicitation and has designated the product service code as DE01 with a NAICS code of 541513. Matthew Newell, the Contracting Officer, is the point of contact for any inquiries regarding the solicitation. This amendment signifies the government's commitment to ensuring that all necessary documentation is complete and available for prospective vendors.
    This document serves as an amendment to a Request for Proposal (RFP) related to the acquisition of an Asset Management and Tracking Tool for the VA's Cisco infrastructure. The due date for proposal submissions is set for September 23, 2025, and must be sent via email to designated government personnel. Key clarifications are provided regarding the interchangeable use of "Inventory Base (IB)" and "Install Base (IB)," both of which refer to the Cisco Installed Base. The contractor is tasked with delivering a tool that manages and tracks Cisco devices, ensuring capabilities such as data collection, asset tracking through their life cycles, and multi-factor authentication. The tool must support detailed reporting and an audit log of asset changes, enabling VA personnel to approve or disapprove alterations. Proposal submission instructions detail the importance of adhering to all specified requirements in the solicitation, including certification as a Cisco Gold Partner, and mandate an "all or none" submission policy. Deviations from the terms may lead to ineligibility for award, underscoring the government's stringent compliance expectations for proposals.
    The Department of Veterans Affairs (VA) seeks to establish a Cisco Enterprise Infrastructure & Advanced Engineering Support Agreement (CEIAESA) for crucial maintenance and support services related to its extensive Cisco network infrastructure. This firm-fixed-price agreement, which is justified on the basis of limited competition due to the proprietary nature of Cisco products, aims to renew previously provided services that expire on September 30, 2024. With over 420,000 Cisco devices in use, the VA requires continuous technical support via Cisco SmartNet Total Care Service (SNTC) and additional engineering assistance to ensure operational reliability and security. The proposal includes a 12-month base period followed by four option years, emphasizing ongoing educational support for VA personnel. Market research confirms that only Cisco and its authorized resellers, particularly Cisco Gold Partners with Advanced Technology Partner certification, can deliver the necessary support due to proprietary data and firmware requirements. Failure to maintain these services could jeopardize critical operations affecting healthcare delivery to over nine million veterans. This agreement avoids costly infrastructure replacement and extensive procurement processes, with the estimated total value spanning multiple years. The VA recommends proceeding with the acquisition on an other-than-full-and-open-competition basis, ensuring necessary resources are available to meet its mission effectively.
    The purpose of this amendment is to clarify the requirements for an Asset Management and Tracking Tool in the context of a federal solicitation. It specifies that data must be exportable in standard formats such as XLS, XML, or CSV, rather than directly to an SQL reporting service (VA iCAMP). The document addresses two key requirements: the "Last Verification Date," which refers to the most recent validation of an individual item in the tracker tool, and the "Security Vulnerability End Date." Clarifications are provided regarding the nature of the export functionality, indicating that it does not need to be incorporated directly into iCAMP. The answers aim to assist potential offerors in preparing their proposals, with the understanding that any conflicts between this amendment and the original solicitation will adhere to the final solicitation terms. This amendment illustrates the government’s commitment to ensuring clear communication and transparency in the procurement process, vital for successful vendor participation in federal initiatives.
    The document outlines a Request for Quotation (RFQ) issued by the Department of Veterans Affairs for a Cisco Enterprise Infrastructure and Advanced Engineering Support Agreement (CEIAESA). The procurement aims to secure a Firm-Fixed Price Delivery Order to facilitate required services supporting the VA's technology needs. The RFQ specifies that the contract is set with a budget of $37 million, with expectations for contractor performance in project management, infrastructure support, and technical services. Key components highlighted include delivery schedules, contractor responsibilities, various training requirements, and security measures in compliance with federal laws and regulations. There is an emphasis on protecting sensitive information, ensuring contractor adherence to VA guidelines for data management, and conducting regular assessments to mitigate risks. The document mandates the submission of multiple reports and documentation to the VA, including monthly status updates, training certificates, and vulnerability assessments. Ultimately, the RFQ serves to modernize and enhance the VA's technological capabilities while ensuring compliance with legal and security standards, prioritizing the protection and effective management of sensitive data throughout the contract lifecycle.
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