R499--RFI for Private Medical Record Retrieval Services
ID: 36C10D25Q0100Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFVETERANS BENEFITS ADMIN (36C10D)WASHINGTON, DC, 20006, USA

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Original Source

https://sam.gov/opp/189546296c5c467dad3b1c7682349f00/view
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking information from qualified vendors regarding Private Medical Record (PMR) Retrieval Services through a Request for Information (RFI) designated as solicitation number 36C10D25Q0100. The objective of this RFI is to gather insights on vendor capabilities, methodologies, compliance with healthcare regulations, and pricing models to enhance the efficiency of retrieving medical records for veterans' claims. This initiative is crucial for addressing challenges such as inaccurate information and provider non-responses, ultimately aiming to streamline the claims process for veterans. Interested parties must submit their responses electronically by July 11, 2025, at 3:00 PM EST to Lisa Winkler at lisa.winkler@va.gov, with a maximum submission length of 30 pages.

    Point(s) of Contact
    Lisa WinklerContracting Officer
    lisa.winkler@va.gov
    Files
    Title
    Posted
    36C10D25Q0100.docx
    The Department of Veterans Affairs (VA) is soliciting information regarding Private Medical Record (PMR) Retrieval Services through a Request for Information (RFI), specifically designated as solicitation number 36C10D25Q0100. The RFI is intended for information gathering and does not obligate the government to proceed with a formal solicitation. The VA seeks to streamline its process for retrieving relevant medical records for veterans’ claims, addressing challenges like inaccurate information and provider non-responses. Interested vendors are asked to provide comprehensive information about their service capabilities, compliance with healthcare regulations, and pricing models. Responses should include company details, processes for record retrieval, security measures to protect sensitive data, and experience with similar government contracts. The deadline for submitting responses is May 21, 2025, by 5:00 PM Eastern Time. The VA emphasizes that any information marked as proprietary will be treated confidentially and that participation in the RFI does not guarantee future contract opportunities. This RFI serves as a preliminary step to refine the acquisition strategy and inform the development of a Performance Work Statement (PWS).
    36C10D25Q0100 0001.docx
    The Department of Veterans Affairs (VA) is issuing a Request for Information (RFI) regarding Private Medical Record Retrieval Services to gather insights from vendors to improve the retrieval process for veterans' private medical treatment records. This RFI seeks to identify vendor capabilities, methodologies, costs, and compliance with healthcare regulations, specifically focusing on the challenges faced in retrieving records. Vendors are prompted to submit detailed information about their company, service capabilities, security measures, and cost structures by July 11, 2025, at 3:00 PM EST. This is not a solicitation, and the information collected will assist in developing the acquisition strategy. Approximately 10-12 vendors will be invited for product demonstrations based on their submitted capabilities. Responses must be electronic, adhere to specified formatting requirements, and be limited to 30 pages. The VA emphasizes that responses marked as proprietary will be treated accordingly, and participates in the process will not guarantee future contract eligibility. The overall aim is to reduce the time it takes to retrieve medical records for veterans and improve efficiency in benefit claims processing.
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