The Department of Veterans Affairs (VA) is issuing a Special Notice for a Sole Source Contract for the MiPACS System PM, specifically targeting maintenance services for the MiPACS system at the South Texas Health Care Systems. This five-year contract, which includes one base year and four option years, requires the contractor to provide comprehensive software and hardware support, emergency response, and 24/7 customer service, while adhering to standards set by JCAHO and OSHA. The contract emphasizes the importance of maintaining operational readiness, with service technicians expected to respond promptly to service requests, and prohibits the use of subcontractors for repairs. Interested parties may contact Contracting Officer Rafael Rodriguez at Rafael.Rodriguez2@va.gov or by phone at 787-781-8700 for inquiries, although no competitive quotes will be solicited.