Request for Information - Software as a Service Agreement
ID: FA800324K0001Type: Special Notice
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCE
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is issuing a Request for Information (RFI) regarding a Software as a Service (SaaS) Agreement. This initiative aims to gather industry feedback on a proposed standard template for an Enterprise Software as a Service Agreement, which is crucial for streamlining procurement processes and ensuring compliance with government standards. The feedback collected will help refine the agreement template, which is essential for the effective delivery of software services to meet operational needs. Interested parties can direct their inquiries to DAF Category Management at daf.category.management@us.af.mil for further information.

    Point(s) of Contact
    DAF Category Management
    daf.category.management@us.af.mil
    Files
    Title
    Posted
    This draft document outlines the framework for a Department of the Air Force Enterprise Software as a Services (SaaS) Agreement, standardized for prime contractors and SaaS providers, including essential details such as definitions, contracting relationships, subscription types, pricing models, and authorized user roles. It addresses usage rights, data management, compliance obligations, and support responsibilities, along with processes for ordering, payments, and incident management. The draft emphasizes the importance of service level agreements and reporting, while including various addendums tailored to specific contractors and providers.
    The Department of the Air Force is seeking industry insights to develop a standardized Enterprise Software as a Service (SaaS) Agreement template, aimed at enhancing the efficiency of software acquisition and usage. Feedback is requested on the draft template's relevance, completeness, and suggestions for additional topics to address the distinctions between subscription-based and perpetual license models. The deadline for responses is March 3, 2025, and submissions should be in Microsoft Word format.
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